Fullscreen crash
Fullscreen crash
I am using windows 7 with a Nvidia 660ti graphics card, using the latest drivers. The attached files shows both the error message and the log file.
Thanks
Andrew
Thanks
Andrew
- Attachments
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VBox.log- log
- (110.38 KiB) Downloaded 12 times
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- Error screenshot
- Untitled.png (15.79 KiB) Viewed 4793 times
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Perryg
- Site Moderator
- Posts: 34369
- Joined: 6. Sep 2008, 22:55
- Primary OS: Linux other
- VBox Version: OSE self-compiled
- Guest OSses: *NIX
Re: Fullscreen crash
Update the guest additions to match the running version of VirtualBox and then try to see if that helps.
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mhanor
- Volunteer
- Posts: 321
- Joined: 7. Oct 2009, 12:40
- Primary OS: MS Windows 10
- VBox Version: VirtualBox+Oracle ExtPack
- Guest OSses: various
Re: Fullscreen crash
Run sfc /scannow in an elevated Command Prompt, then reboot. This has solved the crash for other Windows 7 users.
Re: Fullscreen crash
Sadly I am still having the same issue:/
- Attachments
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VBox.log- (110.79 KiB) Downloaded 17 times
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mhanor
- Volunteer
- Posts: 321
- Joined: 7. Oct 2009, 12:40
- Primary OS: MS Windows 10
- VBox Version: VirtualBox+Oracle ExtPack
- Guest OSses: various
Re: Fullscreen crash
Use Process Explorer to save a small memory dump of the VirtualBox process that has crashed, compress it and attach it here.
Re: Fullscreen crash
Hows this?
Last edited by Ityer on 17. Nov 2015, 21:42, edited 1 time in total.
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mhanor
- Volunteer
- Posts: 321
- Joined: 7. Oct 2009, 12:40
- Primary OS: MS Windows 10
- VBox Version: VirtualBox+Oracle ExtPack
- Guest OSses: various
Re: Fullscreen crash
That's not the right process. Look for one of the VirtualBox.exe processes, the one with the high memory usage. Remove the previous attachment from the forum.
Re: Fullscreen crash
are you wanting it before, during or after the crash?
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mhanor
- Volunteer
- Posts: 321
- Joined: 7. Oct 2009, 12:40
- Primary OS: MS Windows 10
- VBox Version: VirtualBox+Oracle ExtPack
- Guest OSses: various
Re: Fullscreen crash
After, but don't close the crashed VirtualBox process, otherwise you can't save it.
Re: Fullscreen crash
The dump during the crash is proving difficult to compress small enough to upload.
Re: Fullscreen crash
bit.ly/210713n this links to the dump in the form of a .7z
bit.ly/1SWsK71 this one is a.zip and is therefore slightly larger
bit.ly/1SWsK71 this one is a.zip and is therefore slightly larger
Re: Fullscreen crash
Have you had a chance to look at it yet?
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mhanor
- Volunteer
- Posts: 321
- Joined: 7. Oct 2009, 12:40
- Primary OS: MS Windows 10
- VBox Version: VirtualBox+Oracle ExtPack
- Guest OSses: various
Re: Fullscreen crash
I have looked at it, but I don't understand the crash. I'll try to build the OSE version and look at how some things get called, maybe during this weekend. Also, I can't promise anything. I'm not an actual software developer and I'm not an Oracle employee. You could open a bug report on the VirtualBox tracker and attach there the compressed minidump and a complete VM log and describe the issue. The VirtualBox devs will take a look at your issue when they find the time.
One thing I did noticed, your Windows\system32\user32.dll is older. Your version is 6.1.7600.16385 (Windows 7 pre-SP1). Your Vbox.log shows you're running Windows 7 SP1, I would expect it to be the newest which is 6.1.7601.17514. Other files are up to date (I don't know if all of them are).
One thing I did noticed, your Windows\system32\user32.dll is older. Your version is 6.1.7600.16385 (Windows 7 pre-SP1). Your Vbox.log shows you're running Windows 7 SP1, I would expect it to be the newest which is 6.1.7601.17514. Other files are up to date (I don't know if all of them are).