Can't access internet

[dimitris36]

Hi everyone!
I am running windows 7 64bit and I just installed virtualbox. I have an ova file that contains ubuntu 14.04 32 bit. I imported it and everything was fine except that I couldn't access the internet. At the network settings there is one enabled adapter, set to NAT with the type set to INTEL/PRO 1000 MT Desktop.
But I can't access any website from my browser, and when I tried to system update ubuntu, no packets were installed, I just got a warning to check my internet connection.
I typed an ip in the address bar of firefox, because i read at virtualBoxFAQs that it might be a DNS problem, but I couldn't access that way either.
I also tried to install ubuntu 14.04 32 bit from the beginning using the iso file at a diffent virtual disk, but while on install screen of ubuntu, there was the message that there is no internet connection.
I can access the internet normaly from my host.
Does eny one know what the problem might be?
Thanks in advance!

[mpack]

Moved to "Linux Guests".

Does the host have internet access?

[dimitris36]

Yes, I have access from the host with no problem at all.

[mpack]

Ok, please post a VM log file: With the VM fully shut down, right click and "Show Log" in the GUI, save "VBox.log" (ONLY) to a zip, and attach the zip here.

[dimitris36]

Ok, here it is

[mpack]

I don't see anything obvious in the log - though I would recommend that you enable VT-x in your host BIOS for better performance.

I do see that IPv6 is not supported in the host. I don't know if that can cause a problem for an Ubuntu guest.

[Perryg]

Code: Select all

00:00:57.286019 supR3HardenedErrorV: supR3HardenedScreenImage/LdrLoadDll: rc=VERR_LDRVI_NOT_SIGNED fImage=1 fProtect=0x0 fAccess=0x0 \Device\HarddiskVolume2\Windows\System32\LavasoftTcpService64.dll: Not signed.

Actually I would remove Lavasoft and see if it works. If so then ask them for a signed version or look for a different virus software that is.

[dimitris36]

mpack thanks for the advice on VT-x. I will do that.
Perryg I have never used Lavasoft software. I have no idea why this is here. I will look for information on this on the internet and I will try to remove it. I'll post the results here. Thanks.

[dimitris36]

I reseted my network adapter and deleted these files

C:\WINDOWS\system32\LavasoftTcpService64.dll

C:\WINDOWS\SysWOW64\LavasoftTcpService.dll

and since then I connect to the internet normally. Thank you very much!!