Keyboard sporadically responsive via RDP

[Bubbawny]

Hi folks:

I have an Ubuntu 15.04 VM. I recently started accessing it remotely via RDP (MSTSC->port 3390).

Frequently, the keyboard within the VM stops responding. The mouse continues to respond. When this happens, I have to restart the guest to restore keyboard functionality.

I am running 5.0.8 r103449 on a Windows machine with the corresponding extensions installed in the guest.

As long as I interact with the system, it's fine. But it seems as if I step away for a few minutes that the VM no longer accepts keyboard input and I have to use the mouse to restart the VM.

Any help or ideas on how to resolve this would be much appreciated!

[Perryg]

Couple of things you can test and report back to help diagnose this.

• 1) post the guests log file ( as an attachment )
  2) see if saving the state instead or rebooting brings the mouse back.
  3) make sure all power management in the guest is disabled and see if that stops the problem.

[Bubbawny]

Thank you for the suggestions. Much appreciated.

Will check power mgt, etc. and report back results.