Guest Additions 5.0.8 do not install in Windows 10

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NiceNick
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Guest Additions 5.0.8 do not install in Windows 10

Post by NiceNick »

Hi,

I have Windows 10 guest running on OS X 10.11.1 host.

I installed the newest VirtualBox (5.0.8) but Guest Additions refuse to install. First time I tried to install them VM crashed; after reboot it doesn't crash anymore but neither do Guest Additions install.

I used the uninstaller to remove what was apparently the previous Guest Additions (5.0.4 or 5.0.6, don't remember), but that doesn't fix the issue. The problem has something to do with graphics driver, please see the screen shot.

Any ideas?

Regards,
N.N.

EDIT:
I'm pretty sure I didn't have any problems with 5.0.4 on OS X 10.11.0. The problem might be therefore with 5.0.8 or 10.11.1 updates; too bad I can't find out which because I happened to install both of them simultaneously. Are there any common troubleshooting steps, which one could follow in a situation like this? I tried removing Guest Additions folder and reinstalling Guest Additions but the installer stalls regardless. I also reinstalled VirtualBox even though I don't know if one could expect it to solve anything, and it didn't.
Attachments
Error given by Guest Additions installer
Error given by Guest Additions installer
Screenshot error.jpg (105.61 KiB) Viewed 3776 times
Last edited by NiceNick on 27. Oct 2015, 18:06, edited 1 time in total.
mpack
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Re: Guest Additions 5.0.8 do not install in Windows 10

Post by mpack »

Which version of Windows 10 is this? Is it the final release version?
loukingjr
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Re: Guest Additions 5.0.8 do not install in Windows 10

Post by loukingjr »

FWIW, the 5.0.8 guest additions install in the current insider preview build of Windows 10.
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NiceNick
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Re: Guest Additions 5.0.8 do not install in Windows 10

Post by NiceNick »

mpack wrote:Which version of Windows 10 is this? Is it the final release version?
Yes, it's the final release version.
Robr57
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Re: Guest Additions 5.0.8 do not install in Windows 10

Post by Robr57 »

I am running into the same issue.

On El Capitan 10.11.1 and Virtualbox 5.0.8, update to Guest Additions in Microsoft Windows 10, final release, fails with dump. Reinstall fails on graphics driver.
loukingjr
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Re: Guest Additions 5.0.8 do not install in Windows 10

Post by loukingjr »

Since I was running the newer insider preview I installed the release version of Windows 10 on OSX 10.11.1 and VB 5.0.8. I had no problems updating the guest additions. I think we need some vbox.logs posted from NiceNick and Robr57.
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NiceNick
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Re: Guest Additions 5.0.8 do not install in Windows 10

Post by NiceNick »

loukingjr wrote:Since I was running the newer insider preview I installed the release version of Windows 10 on OSX 10.11.1 and VB 5.0.8. I had no problems updating the guest additions. I think we need some vbox.logs posted from NiceNick and Robr57.
Please specify which logs are useful and where to find them.

Brief googling with vbox.log indicates that I should find such logs in

On Mac OS X, this is $HOME/Library/VirtualBox/Machines/<vm name>/Logs
On Unix-like systems (Linux, Solaris), this is $HOME/.VirtualBox/Machines/<vm name>/Logs

However I don't have Machines/ directory in my $HOME/Library/VirtualBox/ and I also don't have a hidden folder named VirtualBox in my home directory. In $HOME/Library/VirtualBox/ there are files named VBoxSVC.log but I don't know if these help further.
loukingjr
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Re: Guest Additions 5.0.8 do not install in Windows 10

Post by loukingjr »

With the VM fully shut down, right click it in the VB GUI. Select "Show Log" and save "VBox.log" (ONLY) to a zip file. Attach the zip here.
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NiceNick
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Re: Guest Additions 5.0.8 do not install in Windows 10

Post by NiceNick »

loukingjr wrote:With the VM fully shut down, right click it in the VB GUI. Select "Show Log" and save "VBox.log" (ONLY) to a zip file. Attach the zip here.
Thanks for the info! Here is the latest log file.
Attachments
2015-10-27-21-10-58.log.zip
(27.75 KiB) Downloaded 8 times
Robr57
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Re: Guest Additions 5.0.8 do not install in Windows 10

Post by Robr57 »

Please find the last 4 logs.

Thanks for your help.

Regards
Rob
Attachments
Logs VM 5.0.8.zip
Logs from Guest Additions install failure.
(99.23 KiB) Downloaded 5 times
loukingjr
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Re: Guest Additions 5.0.8 do not install in Windows 10

Post by loukingjr »

@Nice Nick and Robr57…

I looked at the logs and I can't tell what the issues are. It seems to be a local problem with the Windows 10 guest but I don't know what. I can say it's not a OSX 10.11.1 or VirtualBox 5.0.8 problem. You could try and roll back to the 5.0.6 guest additions and see if that helps.
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Robr57
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Re: Guest Additions 5.0.8 do not install in Windows 10

Post by Robr57 »

I could not just revert to 5.0.6 Guest Additions, for some strange reason, mounting the CD image remained 5.0.8..... When I checked the VB Preferences, it showed 5.0.6 as extension, but the install continued to be 5.0.8....
So, I downgraded VB to 5.0.6 and voila, I could install the Guest Additions again.

What I noticed is that when I tried to install 5.0.8, for some reason the file VBoxVideoW8.inf in the Systemfolder C:\Windows\System32\DriverStore\FileRepository\vboxvideow8.inf_amd64_0fdc0e68ee25ecc1 gets corrupt during the installation..... It became empty.
This is causing the 5.0.8 Guest Additions to fail.
loukingjr
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Re: Guest Additions 5.0.8 do not install in Windows 10

Post by loukingjr »

Sounds like the same issue the OP has. Unfortunately i don't have the same problem with the release version or the current Insider Preview and have no insight into what may be causing the issue. It almost has to be something that is running in the Windows 10 guest that I'm not running.
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erdeslawe
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Re: Guest Additions 5.0.8 do not install in Windows 10

Post by erdeslawe »

As the OP is running a Volume Licensed Windows 10 Education version which, along with the similarly licensed Windows 10 Enterprise, has several features and functions, including enhanced system security features such as Device Guard, not present in Windows Home/Pro, perhaps one of those features could be interfering with the Guest Additions installation.

Might be useful if the OP posted a query on either Microsoft's Technet Forum or Developer's Forum to see if that is a possible explanation.
loukingjr
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Re: Guest Additions 5.0.8 do not install in Windows 10

Post by loukingjr »

sounds like a reasonable explanation to me.
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