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Upgrade w10 from w7 failed : error 0xC1900101 – 0x20004

Posted: 24. Aug 2015, 22:22
by huberte
Hi, I'm trying to upgrade with the latest build at this time (exp 5.0.3 r102290)

My windows 7 home is activated, I'm launching the upgrade via folder. The install is fresh new

sfc /scannow shows no violation

Disconnected all Sata drive but the hard drive

Here's my setuperr.log

Code: Select all

2015-08-24 18:43:24, Error                 MOUPG  CSystemHelper::CheckConnectedStandby(642): Result = 0x80070057
2015-08-24 18:43:41, Error                        CallPidGenX: PidGenX function failed on this product key. (hr = 0x8a010101)
2015-08-24 18:44:04, Error                 CONX   WlanOpenHandle failed with error 00000426

2015-08-24 18:44:04, Error                 CONX   Failed to initialize wireless class data 80070426

2015-08-24 18:44:04, Error                 CONX   Failed to initialize net class data 80070005

2015-08-24 18:46:41, Error                 MOUPG  CDlpResponseImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IDlpResponse> > > >::CheckUserCancelled(1586): Result = 0x800704D3
2015-08-24 18:46:41, Error                 MOUPG  CDlpResponseImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IDlpResponse> > > >::Execute(1751): Result = 0x800704D3
2015-08-24 18:46:41, Error                 MOUPG  CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IMoSetupDlpAction> > > >::ExecuteResponse(1184): Result = 0x800704D3
2015-08-24 18:46:41, Error                 MOUPG  CDlpActionSummary::ExecuteRoutine(196): Result = 0x800704D3
2015-08-24 18:46:41, Error                 MOUPG  CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IMoSetupDlpAction> > > >::Execute(441): Result = 0x800704D3
2015-08-24 18:46:44, Error                 CONX   WlanOpenHandle failed with error 00000426

2015-08-24 18:46:44, Error                 CONX   Failed to initialize wireless class data 80070426

2015-08-24 18:46:44, Error                 CONX   Failed to initialize net class data 80070005

2015-08-24 18:48:59, Error                        [SetupHost.exe] ReAgentXMLParser::ParseConfigFile (xml file: C:\$WINDOWS.~BT\Sources\SafeOS\ReAgent.xml) returning 0X2
2015-08-24 18:51:46, Error                        CSetupAutomation::Resurrect: File not found: C:\$Windows.~BT\Sources\Panther\automation.dat[gle=0x00000002]
2015-08-24 18:51:46, Error                 SP     CSetupPlatform::ResurrectAutomation: Failed to resurrect automation: 0x80070002[gle=0x00000002]
2015-08-24 18:52:10, Error                 MOUPG  CDlpManager::AsyncSerializeDisable(471): Result = 0x80070216
2015-08-24 18:52:31, Error                        CDiagnosticsHelper::SetDeferredSQMStartTime: Attempting to set a deferred SQM datapoint start time in an invalid SQM session[gle=0x000000b7]
2015-08-24 18:57:50, Error                        CDiagnosticsHelper::SetDeferredSQMEndTime: Attempting to set a deferred SQM datapoint end time in an invalid SQM session
Any idea ?

Thanks

Re: Upgrade w10 from w7 failed : error 0xC1900101 – 0x20004

Posted: 24. Aug 2015, 22:54
by erdeslawe
If I read it correctly that is the Windows Error log and nothing to do with VirtualBox.

The most common cause of the error is an incompatible anti-virus/security program interfering with the installation. Check out the Microsoft Windows 10 Community Forum for further info., but this is a link to one relevant thread - http://answers.microsoft.com/en-us/wind ... e84f744666

Re: Upgrade w10 from w7 failed : error 0xC1900101 – 0x20004

Posted: 24. Aug 2015, 23:50
by huberte
No antivirus nothing installed, up to date

I tried all those solution marked in the link into that post (cannot post link :/)

Re: Upgrade w10 from w7 failed : error 0xC1900101 – 0x20004

Posted: 26. Aug 2015, 13:26
by noteirak
Are you trying to upgrade the host or a guest?

Re: Upgrade w10 from w7 failed : error 0xC1900101 – 0x20004

Posted: 27. Aug 2015, 11:37
by huberte
upgrading a host would not have been related to vb

I'm upgrading a gusest :/

Re: Upgrade w10 from w7 failed : error 0xC1900101 – 0x20004

Posted: 27. Aug 2015, 12:26
by loukingjr
AFAIK, the only thing you need to do to upgrade a Windows 7 guest to a Windows 10 guest is change the Operating System setting to Windows 10 (32 or 64bit) and remove the guest additions before you upgrade.

Re: Upgrade w10 from w7 failed : error 0xC1900101 – 0x20004

Posted: 29. Aug 2015, 17:45
by huberte
Same error....

Re: Upgrade w10 from w7 failed : error 0xC1900101 – 0x20004

Posted: 8. Sep 2015, 01:47
by huberte
Any hint ?

Windows 10 tells me about a driver power failure

After some research, I shloud check my devices in w7 before upgrade

And I have one unknown device "Base (?) system device) and I don't know what it could be...

Re: Upgrade w10 from w7 failed : error 0xC1900101 – 0x20004

Posted: 13. Oct 2015, 01:42
by huberte
Hi, I didn't go further, still sutck with this error log :

I did install Vguest (unlnown driver), I should remove this before upgrade ?

Repost the latest setuperr.log

Code: Select all

2015-10-10 16:32:00, Error                 MOUPG  CSystemHelper::CheckConnectedStandby(642): Result = 0x80070057
2015-10-10 16:32:38, Error                        CallPidGenX: PidGenX function failed on this product key. (hr = 0x8a010101)
2015-10-10 16:32:57, Error                 CONX   WlanOpenHandle failed with error 00000426

2015-10-10 16:32:57, Error                 CONX   Failed to initialize wireless class data 80070426

2015-10-10 16:32:57, Error                 CONX   Failed to initialize net class data 80070005

2015-10-10 16:35:41, Error                 MOUPG  CDlpResponseImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IDlpResponse> > > >::CheckUserCancelled(1586): Result = 0x800704D3
2015-10-10 16:35:41, Error                 MOUPG  CDlpResponseImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IDlpResponse> > > >::Execute(1751): Result = 0x800704D3
2015-10-10 16:35:41, Error                 MOUPG  CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IMoSetupDlpAction> > > >::ExecuteResponse(1184): Result = 0x800704D3
2015-10-10 16:35:41, Error                 MOUPG  CDlpActionSummary::ExecuteRoutine(196): Result = 0x800704D3
2015-10-10 16:35:41, Error                 MOUPG  CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IMoSetupDlpAction> > > >::Execute(441): Result = 0x800704D3
2015-10-10 16:35:45, Error                 CONX   WlanOpenHandle failed with error 00000426

2015-10-10 16:35:45, Error                 CONX   Failed to initialize wireless class data 80070426

2015-10-10 16:35:45, Error                 CONX   Failed to initialize net class data 80070005

2015-10-10 16:38:57, Error                        [SetupHost.exe] ReAgentXMLParser::ParseConfigFile (xml file: C:\$WINDOWS.~BT\Sources\SafeOS\ReAgent.xml) returning 0X2
2015-10-10 16:42:30, Error                        CSetupAutomation::Resurrect: File not found: C:\$Windows.~BT\Sources\Panther\automation.dat[gle=0x00000002]
2015-10-10 16:42:30, Error                 SP     CSetupPlatform::ResurrectAutomation: Failed to resurrect automation: 0x80070002[gle=0x00000002]
2015-10-10 16:42:57, Error                 MOUPG  CDlpManager::AsyncSerializeDisable(471): Result = 0x80070216
2015-10-10 16:43:26, Error                        CDiagnosticsHelper::SetDeferredSQMStartTime: Attempting to set a deferred SQM datapoint start time in an invalid SQM session[gle=0x000000b7]
2015-10-10 16:50:24, Error                        CDiagnosticsHelper::SetDeferredSQMEndTime: Attempting to set a deferred SQM datapoint end time in an invalid SQM session

Re: Upgrade w10 from w7 failed : error 0xC1900101 – 0x20004

Posted: 13. Oct 2015, 12:06
by mpack
Perhaps you'd have better luck getting Windows support from a Microsoft forum. You've already done everything you needed to do in VirtualBox.

Re: Upgrade w10 from w7 failed : error 0xC1900101 – 0x20004

Posted: 13. Oct 2015, 12:16
by loukingjr