"Boot Loop Error!" - HELP! Need A Genius ASAP!

[greyhairs]

Hi Tech Geniuses,

Here's the issue I need the help of a genius to solve...

Here's my video screen recording showing the error I get:
(Please replace the "DOT" with a period, and remove the space after the "/")
youtubeDOTcom/ watch?v=E--eOUWrKd4.

Basically, when I go to start the machine... it just loops back to the "Start Windows Normally" screen.

Any clue how to fix this?

What I've tried so far with no luck:
1. Opening the machine System>Motherboard settings and checking the box "Enable I/O APIC"

My System Properties
- Windows 7 Home Premium 2009
- 64-bit OS
- 6GB RAM
- Lenovo V570
- Intel i5 2.30GHz
- Remaining Space 224GB free of 552GB

Machine System Properties
General and System
- Windows 7 (32-bit)
- Base Memory: 1024MB
- Boot Order: Floppy, Optical, Hard Disk
Display
- Video memory: 27MB
- Remote Desktop Server: Disabled???
- Video Capture: Disabled
Storage
- Controller: IDE
IDE Secondary Master: [Optical Drive] Empty
- Controller: SATA
SATA PORT 0: xxxx-disk1.vidi (Normal, 8.13GB)
Network
- Adapter 1: Intel PRO/1000 MT Desktop (NAT)

[mpack]

The video really tells us nothing of importance.

How was this VM created?

Please post a VM log file. With the VM fully shut down, right click and "Show Log" in the GUI, save "VBox.log" (ONLY) to a zip, and attach the zip here.

[greyhairs]

The video really tells us nothing of importance.

How was this VM created?

Please post a VM log file. With the VM fully shut down, right click and "Show Log" in the GUI, save "VBox.log" (ONLY) to a zip, and attach the zip here.

Here's the zip of VBox.log... thanks for the clear instructions.

[mpack]

Thanks. Can you answer my question about how this VM was created? E.g. was it installed by you from scratch using a genuine Win7 installer DVD? Is is a generic Win7 or a branded (Dell, HP, etc) OEM version?

....

Edit:  actually, now that I've looked at the log you can forget that question. Your problem is rather evident in the log. 00:00:08.799756 VDI: Out of range access (3705327616) in image C:\Users\Paolo\Desktop\FB accounts\Dafina Huisman (1)\Dafina Huisman\Dafina Huijsman-disk1.vdi, image size 3629121536 00:00:13.659087 VDI: Out of range access (7684427776) in image C:\Users\Paolo\Desktop\FB accounts\Dafina Huisman (1)\Dafina Huisman\Dafina Huijsman-disk1.vdi, image size 3629121536 00:00:13.680740 VDI: Out of range access (4479201280) in image C:\Users\Paolo\Desktop\FB accounts\Dafina Huisman (1)\Dafina Huisman\Dafina Huijsman-disk1.vdi, image size 3629121536 00:00:14.837231 VDI: Out of range access (3735506944) in image C:\Users\Paolo\Desktop\FB accounts\Dafina Huisman (1)\Dafina Huisman\Dafina Huijsman-disk1.vdi, image size 3629121536 00:00:14.837566 VDI: Out of range access (3735519232) in image C:\Users\Paolo\Desktop\FB accounts\Dafina Huisman (1)\Dafina Huisman\Dafina Huijsman-disk1.vdi, image size 3629121536 00:00:18.878328 VDI: Out of range access (4622663680) in image C:\Users\Paolo\Desktop\FB accounts\Dafina Huisman (1)\Dafina Huisman\Dafina Huijsman-disk1.vdi, image size 3629121536 00:00:18.879282 VDI: Out of range access (4622728704) in image C:\Users\Paolo\Desktop\FB accounts\Dafina Huisman (1)\Dafina Huisman\Dafina Huijsman-disk1.vdi, image size 3629121536 00:00:18.880211 VDI: Out of range access (4622793728) in image C:\Users\Paolo\Desktop\FB accounts\Dafina Huisman (1)\Dafina Huisman\Dafina Huijsman-disk1.vdi, image size 3629121536 00:00:18.881387 VDI: Out of range access (4622858752) in image C:\Users\Paolo\Desktop\FB accounts\Dafina Huisman (1)\Dafina Huisman\Dafina Huijsman-disk1.vdi, image size 3629121536 00:00:18.882551 VDI: Out of range access (4622923776) in image C:\Users\Paolo\Desktop\FB accounts\Dafina Huisman (1)\Dafina Huisman\Dafina Huijsman-disk1.vdi, image size 3629121536 00:00:18.883509 VDI: Out of range access (4622988800) in image C:\Users\Paolo\Desktop\FB accounts\Dafina Huisman (1)\Dafina Huisman\Dafina Huijsman-disk1.vdi, image size 3629121536 00:00:18.884300 VDI: Out of range access (4623053824) in image C:\Users\Paolo\Desktop\FB accounts\Dafina Huisman (1)\Dafina Huisman\Dafina Huijsman-disk1.vdi, image size 3629121536 00:00:18.884938 VDI: Out of range access (4623118848) in image C:\Users\Paolo\Desktop\FB accounts\Dafina Huisman (1)\Dafina Huisman\Dafina Huijsman-disk1.vdi, image size 3629121536 00:00:18.885550 VDI: Out of range access (4623183872) in image C:\Users\Paolo\Desktop\FB accounts\Dafina Huisman (1)\Dafina Huisman\Dafina Huijsman-disk1.vdi, image size 3629121536 00:00:18.886152 VDI: Out of range access (4623248896) in image C:\Users\Paolo\Desktop\FB accounts\Dafina Huisman (1)\Dafina Huisman\Dafina Huijsman-disk1.vdi, image size 3629121536 00:00:18.886731 VDI: Out of range access (4623313920) in image C:\Users\Paolo\Desktop\FB accounts\Dafina Huisman (1)\Dafina Huisman\Dafina Huijsman-disk1.vdi, image size 3629121536 00:00:18.887805 VDI: Out of range access (4623378944) in image C:\Users\Paolo\Desktop\FB accounts\Dafina Huisman (1)\Dafina Huisman\Dafina Huijsman-disk1.vdi, image size 3629121536 00:00:18.888848 VDI: Out of range access (4623443968) in image C:\Users\Paolo\Desktop\FB accounts\Dafina Huisman (1)\Dafina Huisman\Dafina Huijsman-disk1.vdi, image size 3629121536 00:00:18.889728 VDI: Out of range access (4623508992) in image C:\Users\Paolo\Desktop\FB accounts\Dafina Huisman (1)\Dafina Huisman\Dafina Huijsman-disk1.vdi, image size 3629121536 00:00:18.890628 VDI: Out of range access (4623574016) in image C:\Users\Paolo\Desktop\FB accounts\Dafina Huisman (1)\Dafina Huisman\Dafina Huijsman-disk1.vdi, image size 3629121536 00:00:18.891498 VDI: Out of range access (4623639040) in image C:\Users\Paolo\Desktop\FB accounts\Dafina Huisman (1)\Dafina Huisman\Dafina Huijsman-disk1.vdi, image size 3629121536 etc etc etc And so on, for a zillion more lines. Best guess is that you transported this VDI on a FAT formatted disk, and hence the file was truncated at 4GB(ish). Either that or transport on a disk that had insufficient space. In any case the VDI has been fatally corrupted. It must be restored from a backup or scrapped. [Edit2] Come to think of it, my attention is drawn to the " (1)" suffix on the VM name (implies copying of the VM folder?), and the "-disk1" suffix in the VDI filename - implying that a file splitter has been used to copy the VDI to portable storage, and then you should have (but didn't) use a file unsplitter to join the pieces together again? The file location (copied onto the desktop, rather than being tucked away in the "VirtualBox VMs" container) is also probably a clue.

[greyhairs]

I'm not sure if this info helps.. but here's what's happening.

I've used 2 different programs to Unzip this file (machine I get comes in .zip file).

I've used Eazy Unzip... and it unzips the file... and then it stops and asks for a password (which there isn't one)... and then it continues again and I'm assuming downloads the "second half".

Now, I've then tried another program WinZip... and I'm also getting an error, but not asking for a password. Screenshots attached.

vmerror.png (26.35 KiB) Viewed 2237 times

winzip error.png (20.18 KiB) Viewed 2237 times

winzippartial.png (23.16 KiB) Viewed 2237 times

[mpack]

Well, clearly the zip is incorrect, as WinZip is telling you. This isn't something we can help you with: you need to go ask the source of the VM. See previous comments about FAT disks and disk with not enough space, as those can just as easily apply to a large zip.