Frequent BSOD when VM is booting-up after upgrade to VBox 5

Discussions related to using VirtualBox on Windows hosts.
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cbj4074
Posts: 10
Joined: 31. Oct 2014, 15:04

Frequent BSOD when VM is booting-up after upgrade to VBox 5

Post by cbj4074 »

Hello!

After upgrading to VirtualBox 5.0, on Windows 7 SP1 x64, I'm experiencing frequent BSOD when I attempt to boot a Linux guest VM (Ubuntu 14.04 LTS x64).

It's odd that the BSOD does not happen every time I boot the VM. I'd say it happens 25% of the time. The BSOD always occurs at the same point in the startup sequence, which is basically at the beginning (i.e., before the splash screen with the VirtualBox logo appears -- presumably during or immediately after the POST process).

I'm not particularly familiar with debugging memory dumps on Windows, but without the VirtualBox debugging symbols, here's what I see with WinDbg:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {fffff8a000bc7080, 2, 0, fffff80002edaf5e}

*** ERROR: Module load completed but symbols could not be loaded for VBoxNetLwf.sys
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for VMMR0.r0 - 
*** ERROR: Module load completed but symbols could not be loaded for VBoxDrv.sys
PEB is paged out (Peb.Ldr = 000007ff`fffdf018).  Type ".hh dbgerr001" for details
PEB is paged out (Peb.Ldr = 000007ff`fffdf018).  Type ".hh dbgerr001" for details
Probably caused by : VBoxNetLwf.sys ( VBoxNetLwf+4492 )
Are the debugging symbols available somewhere? Or better yet, is there an article that explains exactly what information would be helpful to the VirtualBox developers (or other qualified individuals)?

Thanks for any ideas!
vvp
Oracle Corporation
Posts: 18
Joined: 6. Nov 2013, 15:06

Re: Frequent BSOD when VM is booting-up after upgrade to VBo

Post by vvp »

maybe, you will try to uninstall\install VBox 5.0. Virtualbox installation log file can help too. Run installer from the command line with '--logging' option. You'll find the log file in the folder like c:\users\<user name>\appdata\local\temp\virtualbox.
cbj4074
Posts: 10
Joined: 31. Oct 2014, 15:04

Re: Frequent BSOD when VM is booting-up after upgrade to VBo

Post by cbj4074 »

Thank you for the reply, vvp. The issue hasn't happened since I posted this (go figure...), but I did manage to capture a minidump the last time it happened, which I have provided to Oracle.

If it happens again I will try your suggestion.

Thanks again!
aleksey-vb
Oracle Corporation
Posts: 22
Joined: 23. May 2012, 09:38

Re: Frequent BSOD when VM is booting-up after upgrade to VBo

Post by aleksey-vb »

Many thanks for the minidump! It helped to find the cause of the crash. The crash occurs during iteration over the filter module list while accessing a miniport name associated with the filter. It looks like the name buffers have been allocated from paged pool, which is not always accessible at dispatch IRQL. The fix should be available shortly.
cbj4074
Posts: 10
Joined: 31. Oct 2014, 15:04

Re: Frequent BSOD when VM is booting-up after upgrade to VBo

Post by cbj4074 »

Most excellent! Thank you for your help with this, Aleksey!
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