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Get snapshot files from zentih sso server

Posted: 17. Jun 2015, 00:09
by EX10012
Hello
We have a zenith SmartStyle backup server.
The company we purchased the server from is no longer around. The server serves as a backup servers that takes a snapshot every 15 minutes and saves it locally.
If needed, we can then spin up an Oracle VirtualBox on that server and have a replica of the server with the latest snapshot.
We are trying to do this now, but there seems to be issues with the server (physical i am assuming) that prevent us from creating the server instance.

The server is built using Linux (Ubuntu i am assuming). we have root access to the server and we can access the server using the web interface provided/ created by Zenith infotech.

The error we receive is attached.
Any one that can help, will be greatly appreciated.
We looking either to resolve the issues or simple grab the snapshot files, copy them and mount them into a virtualbox somehow.

Re: Get snapshot files from zentih sso server

Posted: 17. Jun 2015, 17:09
by scottgus1
The word "snapshot" has a special meaning here, which we need to clarify to continue.

Virtualbox "snapshots" are point-in-time markers, sort of, where the data from your guest and changes to the guest stop getting written to the present virtual disk file and start getting written to a new disk file. The guest goes back through the series of disk files on the fly to compile the data to be presented to your guest at the present time. You can jump back to a past snapshot point ant branch off a different way, or dump the data stored since a snapshot was taken and reset the guest to that date & time's data. The more "snapshots" you take of a Virtualbox guest, the more new disk files there are, and the greater possibility of breakage occurring. Virtualbox snapshots make your guest more delicate and are actually frowned upon by certain gurus here, and are certainly NOT a suitable backup solution. So if you're using Virtualbox snapshots to backup a running server, you're not going to be happy when it comes to restore time.

On the other hand, when you say "snapshot" do you mean some kind of disk image, like Acronis or Macrium or Ghost makes?

Re: Get snapshot files from zentih sso server

Posted: 17. Jun 2015, 17:27
by michaln
Unfortunately the errors you get don't resemble anything VirtualBox produces, and in fact are clearly not coming from VirtualBox. I don't know what you have under /opt/qbase3/ but it's not VirtualBox...

Re: Get snapshot files from zentih sso server

Posted: 18. Jun 2015, 02:05
by EX10012
scottgus1 wrote:The word "snapshot" has a special meaning here, which we need to clarify to continue.

Virtualbox "snapshots" are point-in-time markers, sort of, where the data from your guest and changes to the guest stop getting written to the present virtual disk file and start getting written to a new disk file. The guest goes back through the series of disk files on the fly to compile the data to be presented to your guest at the present time. You can jump back to a past snapshot point ant branch off a different way, or dump the data stored since a snapshot was taken and reset the guest to that date & time's data. The more "snapshots" you take of a Virtualbox guest, the more new disk files there are, and the greater possibility of breakage occurring. Virtualbox snapshots make your guest more delicate and are actually frowned upon by certain gurus here, and are certainly NOT a suitable backup solution. So if you're using Virtualbox snapshots to backup a running server, you're not going to be happy when it comes to restore time.

On the other hand, when you say "snapshot" do you mean some kind of disk image, like Acronis or Macrium or Ghost makes?

Yes, the snapshot is an incremental snapshot that can be mounted as a vhd to a virtual box instance. similar to Acronis.
The snapshot is created using ShadowProtect.

Re: Get snapshot files from zentih sso server

Posted: 18. Jun 2015, 14:46
by scottgus1
OK, ShadowProtect, I don't know that one. As michaln points out, your error message is not an Virtualbox error message.

Since your restore process is not working you should regard yourself as running without a backup. You need to get with ShadowProtect on this one asap and work out a good process for restoring. Hope you get going soon!