PB Guru error critical

Discussions related to using VirtualBox on Windows hosts.
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Tazmor
Posts: 2
Joined: 30. Dec 2014, 12:33

PB Guru error critical

Post by Tazmor »

Hi !
I'm french but i try to speak english.
I have downloaded VB on my laptop, a samsung with XP.
I have installed Ubuntu but I have a pop-up, a problem who the guru say to
publish Vbox.log and Vbox.png but I did'nt understand how.
Help me please
Trazmor
socratis
Site Moderator
Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: PB Guru error critical

Post by socratis »

See this for the instructions: Minimum information needed for assistance
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
Tazmor
Posts: 2
Joined: 30. Dec 2014, 12:33

Re: PB Guru error critical

Post by Tazmor »

I did'nt understand...
Do you want a screenshot ?
VBox.log et.png ?
socratis
Site Moderator
Posts: 27329
Joined: 22. Oct 2010, 11:03
Primary OS: Mac OS X other
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Win(*>98), Linux*, OSX>10.5
Location: Greece

Re: PB Guru error critical

Post by socratis »

- Zip the VBox.log and attach it to your reply. See the "Upload attachment" below the form that you answer.
- If the screenshot has any information that we can use, attach that as well. If it's an empty image, don't.
Do NOT send me Personal Messages (PMs) for troubleshooting, they are simply deleted.
Do NOT reply with the "QUOTE" button, please use the "POST REPLY", at the bottom of the form.
If you obfuscate any information requested, I will obfuscate my response. These are virtual UUIDs, not real ones.
mpack
Site Moderator
Posts: 39134
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Mostly XP

Re: PB Guru error critical

Post by mpack »

I'll add that you can find the "VBox.log" by right clicking the VM in the GUI and selecting "Show log..." (or whatever the French equivalent is). Make sure the VM is not running at the time, and we only want "VBox.log", not any of the others.
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