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Callee RC: CO_E_RUNAS_LOGON_FAILURE (0x8000401A)

Posted: 1. Dec 2014, 19:12
by JimBass
Hello, all.

Host: Windows 2008 x64 with 2 Gb of RAM
Guest: Debian 64bit limited to 980ish Mb of RAM

Issue: A few weeks ago, all was well. I had Virtual Box 4.2.18 running with VboxVMService-4.0-Bayberry, so the VM started each time the host OS booted. The host is not part of a domain. The only account in use on the box is the Administrator account, there are no limited user accounts. I changed the Administrator password on the host by using ctrl-alt-delete and changed the old password to a new one. I rebooted the server, and the VMS service failed to start. I recalled that I had given that service the admin credentials, so those would need changing. I changed the credentials to the new password, and the service still failed to start. I uninstalled the VboxVMService completely, and rebooted the computer again. At this point, I tried double clicking on the Oracle VM Virtualbox icon on the desktop, and after about 30 seconds, I received an error with this info:

Code: Select all

Failed to create the VirtualBox COM object.

The application will now terminate.



Callee RC: CO_E_RUNAS_LOGON_FAILURE (0x8000401A)

There was nothing in recent history with this error. There was plenty of the "Failed to create the VirtualBox COM object" part, but the parts that included the specific CO_E_RUNAS_LOGON_FAILURE 0x8000401A were primarily from the late 2000's, or in the code pages for this site. To try and repair this, I proceeded to:
  • 1) Rerun the VirtualBox-4.2.18-88781-Win.exe installer, chose repair. Rebooted the box, tried to manually start the Oracle VM Virtualbox, and continuted to get the same error.
    2) Use Windows Add/Remove to uninstall Virtualbox 4.2.18 completely, but leave the disk image untouched.
    3) Reboot, reinstall, try to start, same error.
    4) Uninstall 4.2.18 again, reboot.
    5) Installed current stable Virtualbox, VirtualBox-4.3.18-96516-Win.exe.
    6) Trying to start again gives this same error.
When I tried to get additional info from the CMD prompt, I'm told basically the same thing:

Code: Select all

c:\Program Files\Oracle\VirtualBox>vboxmanage.exe list vms
VBoxManage.exe: error: Failed to create the VirtualBox object!
VBoxManage.exe: error: Code CO_E_RUNAS_LOGON_FAILURE (0x8000401A) - The server p
rocess could not be started because the configured identity is incorrect. Check
the username and password. (extended info not available)
VBoxManage.exe: error: Most likely, the VirtualBox COM server is not running or
failed to start.
I've attached the zipped log from the single virtual machine should there be any hints in there. At present I'm unable to start either the GUI utility nor do anything at the cmd prompt to start the VM. How can I go about correcting this?