Install failed on Yosemite 10.10.1

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RadlyEel
Posts: 8
Joined: 25. Nov 2014, 15:30

Install failed on Yosemite 10.10.1

Post by RadlyEel »

I launched VirtualBox this morning and got a message about an update. I am pretty quick to keep updated, so I downloaded it and tried to install it, but the update failed. No big deal, I thought, I'll try again later. But the failed update broke the current VB app, so it wouldn't run at all. I deleted it entirely, re-downloaded the 4.3.20 version and tried to reinstall, but the installation fails utterly, with only a message to contact the manufacturer for assistance. Does anyone have any idea how to get going again?
loukingjr
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Re: Install failed on Yosemite 10.10.1

Post by loukingjr »

Without knowing the exact error message you had when it first failed or the second it's hard to know what the problem was. The first thing to try is use the VirtualBox_Uninstall.tool. Then try installing it again. If you get another error post the entire error message.
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zeisler
Posts: 2
Joined: 15. Jan 2015, 22:40

Re: Install failed on Yosemite 10.10.1

Post by zeisler »

I am having the same issue. I have used the uninstaller. This is the message in the console: 1/15/15 12:40:06.493 PM Installer[1282]: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.

Also have restarted my computer
loukingjr
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Re: Install failed on Yosemite 10.10.1

Post by loukingjr »

run Disk Utility>Repair DIsk Permissions. Try installing again.
OSX, Linux and Windows Hosts & Guests
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zeisler
Posts: 2
Joined: 15. Jan 2015, 22:40

Re: Install failed on Yosemite 10.10.1

Post by zeisler »

I also found this in the log:

install:didFailWithError:Error Domain=NSPOSIXErrorDomain Code=2 "The operation couldn’t be completed. No such file or directory" UserInfo=0x61000046a440 {NSFilePath=/private/tmp/PKInstallSandbox.XXXXXX}

I checked if /private/tmp existed and it didn't so I created it. I then reran the install and worked.
loukingjr
Volunteer
Posts: 8851
Joined: 30. Apr 2009, 09:45
Primary OS: Mac OS X other
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: just about all that run

Re: Install failed on Yosemite 10.10.1

Post by loukingjr »

Not sure why "/private/temp" did not exist. I certainly should exist. If you haven't already I would try repair disk permission and even verify disk.
OSX, Linux and Windows Hosts & Guests
There are three groups of people. Those that can count and those that can't.
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