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VMs won't load after upgrading 4.2.4-81684 to 4.3.18-96516

Posted: 23. Oct 2014, 19:27
by gjcdeluxe
Hello, I just upgraded from VirtualBox-4.2.4-81684-Win to VirtualBox-4.3.18-96516-Win, having first uninstalled the old version, and now my VMs (WinXP x2 and Win7 x1) fail to open, with the following error message:
Failed to open a session for the virtual machine Win7.

Unable to load R3 module C:\Program Files\VirtualBox/VBoxDD.DLL (VBoxDD): GetLastError=1790 (VERR_UNRESOLVED_ERROR).

Result Code: E_FAIL (0x80004005)
Component: Console
Interface: IConsole {8ab7c520-2442-4b66-8d74-4ff1e195d2b6}
Any ideas, anyone?

cheers,
Gabe

Re: VMs won't load after upgrading 4.2.4-81684 to 4.3.18-965

Posted: 23. Oct 2014, 19:42
by Perryg
Post the guests log file ( as an attachment )

Re: VMs won't load after upgrading 4.2.4-81684 to 4.3.18-965

Posted: 28. Oct 2014, 16:21
by gjcdeluxe
I can find the following log files in C:\Users\Administrator\.VirtualBox:
VBoxSVC.log
selectorwindow.log
VirtualBox.xml

Is one of those the guests log?

Re: VMs won't load after upgrading 4.2.4-81684 to 4.3.18-965

Posted: 28. Oct 2014, 16:28
by Perryg
Rt. click the guest in the main manager then show log. Save and post as an attachment.

Re: VMs won't load after upgrading 4.2.4-81684 to 4.3.18-965

Posted: 28. Oct 2014, 21:40
by doveman1
I'm having the same problem. I even created a new VM and it aborts after Windows 7 starts loading files from the CD.

I've attached the logs from both my pre-existing VM and the new one I created.

Re: VMs won't load after upgrading 4.2.4-81684 to 4.3.18-965

Posted: 28. Oct 2014, 21:53
by Perryg
Unfortunately the logs do not show what the error is. They seem to stop at the point of loading the video but that may only be a red herring.

What happens if you try to install a new guest?

Maybe you should go ahead and post the VBoxSVC.log

Re: VMs won't load after upgrading 4.2.4-81684 to 4.3.18-965

Posted: 28. Oct 2014, 22:08
by doveman1
One of those logs is from my attempt to install a new guest.

I've attached the VBoxSVC.log and the previous one in case the latter shows anything useful in addition.

Re: VMs won't load after upgrading 4.2.4-81684 to 4.3.18-965

Posted: 28. Oct 2014, 22:13
by Perryg
I don't see a reason there either. You should raise a ticket at bugtracker

Re: VMs won't load after upgrading 4.2.4-81684 to 4.3.18-965

Posted: 28. Oct 2014, 23:08
by TAiNiUM
I am having this issue also. I went from VirtualBox-4.3.16-95972-Win to VirtualBox-4.3.18-96516-Win.

The Error I am getting is Failed to open a session for the virtual machine Win 8.1 Enterprise Admin.

The virtual machine 'Win 8.1 Enterprise Admin' has terminated unexpectedly during startup with exit code -1073741819 (0xc0000005). More details may be available in 'C:\Temp\VirtualBox VMs\Win 8.1 Enterprise Admin\Logs\VBoxStartup.log'.

Result Code: E_FAIL (0x80004005)
Component: Machine
Interface: IMachine {480cf695-2d8d-4256-9c7c-cce4184fa048}
VBoxStartup.log
(63.07 KiB) Downloaded 6 times
VBox.log
(94.25 KiB) Downloaded 5 times

Re: VMs won't load after upgrading 4.2.4-81684 to 4.3.18-965

Posted: 28. Oct 2014, 23:23
by doveman1
Perryg wrote:I don't see a reason there either. You should raise a ticket at bugtracker
After rebooting (I changed a few things, like removing a PCI SATA card and connecting the HDD back to the motherboard but Virtualbox was working with the PCI card before I updated it so I doubt that's relevant), it's no longer closing the VM but it's not booting either and is just hanging on the Windows boot screen (Not Responding) with the old VM and about 3/4 of the way through the "Windows is loading files" progress bar for the new VM.

Logs attached for both VMs.

Re: VMs won't load after upgrading 4.2.4-81684 to 4.3.18-965

Posted: 28. Oct 2014, 23:24
by doveman1
Could only attach 3 files, so here's the missing log for the new VM

Re: VMs won't load after upgrading 4.2.4-81684 to 4.3.18-965

Posted: 28. Oct 2014, 23:28
by TAiNiUM
TAiNiUM wrote:I am having this issue also.

The Error I am getting is Failed to open a session for the virtual machine Win 8.1 Enterprise Admin.

The virtual machine 'Win 8.1 Enterprise Admin' has terminated unexpectedly during startup with exit code -1073741819 (0xc0000005). More details may be available in 'C:\Temp\VirtualBox VMs\Win 8.1 Enterprise Admin\Logs\VBoxStartup.log'.

Result Code: E_FAIL (0x80004005)
Component: Machine
Interface: IMachine {480cf695-2d8d-4256-9c7c-cce4184fa048}
VBoxStartup.log
VBox.log

I downgraded to VirtualBox-4.3.16-95972-Win and it works fine now. Must be something in the new release?

Re: VMs won't load after upgrading 4.2.4-81684 to 4.3.18-965

Posted: 28. Oct 2014, 23:34
by doveman1

Re: VMs won't load after upgrading 4.2.4-81684 to 4.3.18-965

Posted: 28. Oct 2014, 23:41
by doveman1
It took about four attempts to get the VM to launch at all after downgrading back to 4.3.16, as it was just throwing up some error box but it worked eventually.

Re: VMs won't load after upgrading 4.2.4-81684 to 4.3.18-965

Posted: 29. Oct 2014, 03:28
by doveman1
It's actually not fixed properly even by downgrading. I installed a fresh Win 7 x32 VM and was rebooting after each batch of Windows Updates and that was fine but then I shutdown and had the same problem when starting it again, just getting some error message for four or five tries before it finally worked. So it looks like I'll get this every time I start the VM from cold, or maybe even resuming from saved state.