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Using a USB Scanner in Windows Guest
Posted: 1. Oct 2014, 16:33
by ronaldo
This is my features:
1 - I have a Ubuntu Precise 12.04LTS as Host and a Virtual Machine installed Windows 7 Home Basic.
2 - I have a Kodak Scanner i1120
Well, This scanner don't work in Ubuntu SO because its driver is developed based on
TWAIN API the only runs on Windows, so I installed a Windows 7 virtual machine and i'm trying to use this scanner in my VM.
The USB is recognized in VirtualBox but when Windows try to install driver i got a "
" in "Device Manager". I tried to install the same scanner with the same driver and the same Windows 7 in a notebook and works fine, just in VirtualBox don't works.
Any ideia how to solve this problem ?
Re: Using a USB Scanner in Windows Guest
Posted: 1. Oct 2014, 17:08
by Perryg
Post the guests log file ( as an attachment )
Re: Using a USB Scanner in Windows Guest
Posted: 1. Oct 2014, 17:09
by ronaldo
Perryg wrote:Post the guests log file ( as an attachment )
Where can i find this log file ?
Re: Using a USB Scanner in Windows Guest
Posted: 1. Oct 2014, 17:23
by Perryg
Right click the guest in the main manager and then click on show log. Save and post as an attachment
Re: Using a USB Scanner in Windows Guest
Posted: 1. Oct 2014, 17:43
by ronaldo
Perryg wrote:Right click the guest in the main manager and then click on show log. Save and post as an attachment
I clicked on "show log" but apper 4 tab (vbox.log, vbox.log1 .. and vbox.log3). The problem is i don't see any change in log when i started the Windows 7, see a peace from vbox.log file:
Code: Select all
VirtualBox VM 4.3.16 r95972 linux.amd64 (Sep 9 2014 17:57:04) release log
00:00:00.441293 Log opened 2014-10-01T15:36:35.356435000Z
00:00:00.441296 Build Type: release
And today is 2014-10-01
Re: Using a USB Scanner in Windows Guest
Posted: 1. Oct 2014, 17:51
by Perryg
Oh I though you wanted help but if you understand the log files then you should be able to figure it out. Hang in there.
Re: Using a USB Scanner in Windows Guest
Posted: 1. Oct 2014, 17:54
by ronaldo
Perryg wrote:Oh I though you wanted help but if you understand the log files then you should be able to figure it out. Hang in there.
I attached the vbox.log file in post.
Re: Using a USB Scanner in Windows Guest
Posted: 1. Oct 2014, 18:03
by Perryg
Assuming that this is a USB scanner then the following at the beginning of the log file tells you what is missing.
00:00:00.492436 Installed Extension Packs:
00:00:00.492473 None installed!
You will also need your user name in the vboxusers group as defined in your users manual.
Re: Using a USB Scanner in Windows Guest
Posted: 1. Oct 2014, 18:28
by ronaldo
Perryg wrote:Assuming that this is a USB scanner then the following at the beginning of the log file tells you what is missing.
00:00:00.492436 Installed Extension Packs:
00:00:00.492473 None installed!
You will also need your user name in the vboxusers group as defined in your users manual.
So, how can i install the "Extension Packs" ? And i already add my user in vboxusers group but the problems continue.
Re: Using a USB Scanner in Windows Guest
Posted: 1. Oct 2014, 18:36
by Perryg
https://www.virtualbox.org/wiki/Downloads
Same place you got the original install from. It must match you installed version 4.3.16
Re: Using a USB Scanner in Windows Guest
Posted: 1. Oct 2014, 18:38
by socratis
Re: Using a USB Scanner in Windows Guest
Posted: 1. Oct 2014, 18:47
by ronaldo
I installed extension pack and problems continue. I attached a new log;
Re: Using a USB Scanner in Windows Guest
Posted: 1. Oct 2014, 19:03
by socratis
This is my typical USB troubleshooting list. You just made me add another step. Step 2 which you're missing from your setup. So far...
-------------------------------------------------------
Follow the steps below. If there is a failure, please state which step failed:
- Make sure that the Extension Pack is installed on the host. The same version as VirtualBox.
- Make sure that USB 2.0 is enabled in your VM settings.
- Create a USB filter in your guest settings while the device is plugged in the host. Delete all values except Name, VendorID and ProductID. Check also http://www.linux-usb.org/usb.ids to make sure that you have the numbers correct.
- Unplug the device.
- Start your guest (the one that you applied the filter to). Let it start completely. Log in if you have to.
- Plug your device. The filter should capture it and pass control to your guest. You might get a "New hardware found" wizard on the host, that's normal.
- If the device shows up in your host and is not captured by the filter, either the filter is incorrect, or there might be a problem with your filter installation.
- If the device shows up, but as unavailable, "eject" it from your host (if you can), but leave it plugged in. It should show up as available.
- Are you by any chance using a USB 3.0 port?
- Is the VirtualBox USB Driver installed in your host?
- If on a Linux host, are you a member of the 'vboxusers' group?
- If on a Linux host, run "sudo update-usbids".
- Try your favorite search engine. It can work miracles most of the time.
Re: Using a USB Scanner in Windows Guest
Posted: 1. Oct 2014, 19:14
by ronaldo
Some problem using USB 3.0 ? Because all my usb ports are 3.0 !
Re: Using a USB Scanner in Windows Guest
Posted: 1. Oct 2014, 19:23
by socratis