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Ubuntu 12.04.4 installation fails due to ACPI issue

Posted: 16. Jul 2014, 18:11
by ST3711
Hello, I have a pretty special question about a problem I experienced lately.

When I try to install newer Versions of Ubuntu, like 12.04, the installation gets stuck and even the live cd is not able to boot. The kernel tells

Code: Select all

tsc: Refined TSC clocksource calibration: 2895.603 Mhz
Switched to clocksource tsc
Then the boot process stops and CPU load is high. Sending Ctrl+Alt+Del still works and triggers a restart of the virtual machine. I assume it could be a problem caused by a hardware conflict of the host system, which involves the Microsoft ACPI-Compliant Embedded Controller. Turning off IO-APIC in the settings of the virtual machine solves the problem. But IO-APIC is needed in the guest, to be able to use multiple cores.

Do you have any suggestions how this problem could be solved?

I am using the latest VirtualBox version 4.3.14 and Windows 7 Pro x64.

Re: Ubuntu 12.04.4 installation fails due to ACPI issue

Posted: 16. Jul 2014, 18:51
by Perryg
Does it work with version 4.3.12?

Also post the guests log file ( as an attachment )

Re: Ubuntu 12.04.4 installation fails due to ACPI issue

Posted: 16. Jul 2014, 20:17
by ST3711
The problem is solved!

I deactivated IO-APIC in the virtual machine settings and reduced the number of cores to 1. Then I was able to start the live CD and installed Ubuntu. After the installation and updating I activated IO-APIC and set the number of cores to 4 again. Now everything works fine, without guest additions.

The problem also occured when 4.3.12 was used, but starting the live CD with and without IO-APIC activated failed in this version.