VirtualBox no connection on Windows 8.1 host

Discussions related to using VirtualBox on Windows hosts.

VirtualBox no connection on Windows 8.1 host

Postby cdef » 9. May 2014, 22:44

I have installed VirtualBox 4.3.10 on a fresh Windows 8.1 Update 1 Pro 64 bit host installation, and VirtualBox cannot connect to check for updates. The error I instantly receive is as follows:

The network operation failed with the following error: Unknown reason

I have tried running the installer as administrator and with normal permissions, I have tried installing with/without the host-only adapter, I have tried disabling the Windows firewall, I've tried bridging network adapters, but the result is always the same. The only additional network adapter that I currently see in Device Manager is the VirtualBox Host-only Ethernet Adapter, but when I view the properties for my actual network adapter I see that the VirtualBox Bridged Networking Driver is present and enabled.

I've tried searching the forums endlessly, but none of the solutions that I found have helped. What other information should I provide to get to the bottom of this?
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Re: VirtualBox no connection on Windows 8.1 host

Postby noteirak » 14. May 2014, 14:20

Could you take a screenshot of your screen and attach it here please?
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Re: VirtualBox no connection on Windows 8.1 host

Postby cdef » 14. May 2014, 17:46

The screen shot should be attached. I'd also like to add that my guest OS does have internet access.
Attachments
2014-05-14 10_44_47-Network Operations Manager.png
Error screenshot
2014-05-14 10_44_47-Network Operations Manager.png (8.33 KiB) Viewed 15906 times
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Re: VirtualBox no connection on Windows 8.1 host

Postby noteirak » 14. May 2014, 20:51

And every single other software on that host can access Internet and does not have any network related issues?
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Re: VirtualBox no connection on Windows 8.1 host

Postby cdef » 14. May 2014, 21:06

Correct, I have not had any other issues accessing the internet with any other applications. I have also tried temporarily disabling my antivirus software, Avast, but this made no noticeable difference. Is there a specific server or IP that the update process tries to reach? Maybe I can try pinging it.
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Re: VirtualBox no connection on Windows 8.1 host

Postby pelaranetto » 15. May 2014, 22:27

I have just installed VirtualBox on a Windows 7 64-bit host and I am getting this same error when checking for updates.
Any ideas?
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Re: VirtualBox no connection on Windows 8.1 host

Postby bl184999 » 19. May 2014, 04:07

I have this problem also on Windows 7 64 bit. Hope there is some answer to this soon.

edit: My version is different from the original post because I just installed it today. It's 4.3.12 r93733
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Re: VirtualBox no connection on Windows 8.1 host

Postby bl184999 » 19. May 2014, 14:03

I have noticed that when trying to check for updates, none of the log files are written to but in the log file directory, vbox-ssl-cacertificate.crt is created as an empty file.
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Re: VirtualBox no connection on Windows 8.1 host

Postby loukingjr » 19. May 2014, 14:17

I don't have a Windows host but the issue might be the Windows Firewall. It's on by default and I'm not sure "Notify me when Windows Firewall blocks a new app" is enabled by default.

here is some info from Microsoft. Windows Firewall
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Re: VirtualBox no connection on Windows 8.1 host

Postby cdef » 19. May 2014, 21:40

As I mentioned in my original post, I already tried completely disabling the Windows Firewall and saw no difference.
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Re: VirtualBox no connection on Windows 8.1 host

Postby loukingjr » 19. May 2014, 22:55

cdef wrote:As I mentioned in my original post, I already tried completely disabling the Windows Firewall and saw no difference.

my reply was more directed to bl184999 in case he hadn't.
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Re: VirtualBox no connection on Windows 8.1 host

Postby bl184999 » 21. May 2014, 20:11

I disabled the firewall and it didn't change anything.

Also, I tried checking for updates on another windows machine I have with VirtualBox but that I hadn't touched for a year or two. It found an update which I installed, and now it's at 4.3.10 r93012 and has the same problem updating as the first computer. So the update worked for a previous version (wish I'd written down which one) but then stopped working.
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Re: VirtualBox no connection on Windows 8.1 host

Postby Misha256 » 26. May 2014, 10:22

I'm getting exactly the same error on VirtualBox 4.3.12 r93733, on two different machines, one is running Windows 7 the other Windows XP.

So it seems like the issue is not limited to Windows 8/8.1 hosts. Will keep trying the "check updates" feature over the next few days, see if the issue is intermittent/temporary.
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Re: VirtualBox no connection on Windows 8.1 host

Postby loukingjr » 26. May 2014, 10:34

Perhaps it's limited to Windows hosts. Update works fine on Mac hosts. Although I never tried using update before I saw this thread in the 5 years I've been using VB. I just check the site periodically or a couple sites like softpedia.com.

edit: I spoke too soon. Checking for updates is NOT working in 4.3.12 for Macs.
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Re: VirtualBox no connection on Windows 8.1 host

Postby cdef » 26. May 2014, 22:29

I just manually updated to 4.3.12 r93733 on Windows 8.1 Pro Update 1 and I'm still seeing the same error. It would be nice if we could get some actual feedback on this.
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