Virtua Extension Pack 4.3.10

[Flippie]

I have install VitualBox 4.3.10 on my Windows 7. When installing the above Extension Pack I get the following message:

Failed to install the Extension Pack C:/Users/PL Wessels/.VirtualBox/Oracle_VM_VirtualBox_Extension_Pack-4.3.10-93012.vbox-extpack.
The installer failed with exit code 1: VBoxExtPackHelperApp.exe: error: Failed to rename the extension pack directory: VERR_ALREADY_EXISTS
rcExit=1.
Result Code: E_FAIL (0x80004005)
Component: ExtPackManager
Interface: IExtPackManager {3295e6ce-b051-47b2-9514-2c588bfe7554}

What must I do?

[frank]

Please go to that directory and remove all*-_-uninst* directories in that directory. Then try the installation again.

[Ruslan Tagirov]

I've updated to Virtual Box 4.3.10
Can't install Extpack 4.3.10, contantly getting the same error:

Code: Select all

...The installer failed with exit code 1: VBoxExtPackHelperApp.exe: error: Failed to rename the temporary directory to the final one: VERR_ACCESS_DENIED ('C:\Program Files\Oracle\VirtualBox/ExtensionPacks/Oracle_VM_VirtualBox_Extension_Pack-_-inst-10968' -> 'C:\Program Files\Oracle\VirtualBox/ExtensionPacks/Oracle_VM_VirtualBox_Extension_Pack')

rcExit=1.

Код ошибки: E_FAIL (0x80004005)
Компонент: ExtPackManager
Интерфейс: IExtPackManager {3295e6ce-b051-47b2-9514-2c588bfe7554}

Tried with VboxManage cli tool and also got an error:

Code: Select all

C:\Program Files\Oracle\VirtualBox>VBoxManage.exe extpack install c:\temp\Oracle_VM_VirtualBox_Extension_Pack-4.3.10-93012.vbox-extpack
0%...
Progress state: E_FAIL
VBoxManage.exe: error: Failed to install "c:\temp\Oracle_VM_VirtualBox_Extension_Pack-4.3.10-93012.vbox-extpack"
VBoxManage.exe: error: The installer failed with exit code 1: VBoxExtPackHelperApp.exe: error: Failed to rename the temporary directory to the final one: VERR_ACCESS_DENIED ('C:\Program Files\Oracle\VirtualBox/Ext
ensionPacks/Oracle_VM_VirtualBox_Extension_Pack-_-inst-6100' -> 'C:\Program Files\Oracle\VirtualBox/ExtensionPacks/Oracle_VM_VirtualBox_Extension_Pack')
VBoxManage.exe: error: rcExit=1
VBoxManage.exe: error: Details: code E_FAIL (0x80004005), component ExtPackManager, interface IExtPackManager
VBoxManage.exe: error: Context: "int __cdecl handleExtPack(struct HandlerArg *)" at line 1143 of file VBoxManageMisc.cpp

It seems something wrong with "/" and "\" symbols in paths, but as far as I understand, it's in the code, couldn't find any way to set these paths manually.

Tried reinstall VirtualBox, VboxManage extpack cleanup, rebooting, etc. Have started the process with Admin privileges both in GUI and command line
Doesn't help.

OS: Windows 7 64bit SP1

[socratis]

Both the GUI and CLI give you the exact same error: VERR_ACCESS_DENIED. Make sure you have the appropriate access to the destination directory. The forward and backward slashes have most probably nothing to do with it, just a red herring.

[Ruslan Tagirov]

Both the GUI and CLI give you the exact same error: VERR_ACCESS_DENIED. Make sure you have the appropriate access to the destination directory. The forward and backward slashes have most probably nothing to do with it, just a red herring.

As I said before, I run the procedure under Admin privileges.
Surely, I have the full access and previous extpacks have been installed without problems.
I've checked the folder permissons and it has standard permissions.
Additionally, I've just set full access rights to this folder for all users, but it doesn't help.

[thinkitdata]

Hello, I'm running Win8.1 and have also been experiencing the same problem. I was finally able to get it to install by doing the following 3 steps:

1) Run VirtualBox as Administrator
2) Navigate to c:\Program Files\Oracle\VirtualBox and run VBoxExtPackHelperApp as Administrator
*And I mean physically right click and runas Administrator
3) Go back to VirtualBox -> File -> Preferences -> Extensions and add the ExtensionPack

Didn't waste anymore time on this however, it appears that the error is that the installer needs to run as Administrator and eventhough you launch VirtualBox as Administrator when it launches the VBoxExtPackHelperApp that it doesn't launch it as Administrator...

Anyway, this worked for me, hopefully it'll help you guys out

[Ruslan Tagirov]

No. Didn't work for me.
Same error with the latest 4.3.14 release

[Ruslan Tagirov]

same problem with ext pack 4.3.28

UPD: Just have found the solution.
I've temporarily turned off antivirus protection in my Dr.Web and succesfully installed the ext pack.
Hope it helps someone else.