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Black screen no 3D acceleration for Ubuntu 13.10

Posted: 24. Dec 2013, 20:30
by fizzysphere
Using a Windows 7 host, when I enable 3d acceleration for my Ubuntu 13.10 guest, the 2 screens are black. I can switch to the consoles alt+F1-6. I have read other posts about disabling frame buffering in ccsm, all my drivers and app versions are up to date. See screenshot for xsession errors too. I also have Ubuntu auto-login as me so maybe it's a permissions issue that I read somewhere else?

Re: Black screen no 3D acceleration for Ubuntu 13.10

Posted: 24. Dec 2013, 20:58
by Perryg
OpenGL Warning: crServerSetupOutputRedirectEntry failed!

First thing I would do is make sure you hosts video drivers are the latest version.

Re: Black screen no 3D acceleration for Ubuntu 13.10

Posted: 24. Dec 2013, 22:48
by fizzysphere
Perryg wrote:OpenGL Warning: crServerSetupOutputRedirectEntry failed!

First thing I would do is make sure you hosts video drivers are the latest version.
Yep, my Nvidia Quadro 4000 has the latest drivers.


So I was experimenting with the display modes (including seamless mode) and at one point I got my display to show up with Ubuntu prompting me whether I wanted to reboot or not. I got excited and cancelled, opened up a couple of terminals, dragged and shaked them around the screen to see how the performance was, then went to fullscreen mode when everything went black again. Unfortunately I cannot recall the magic sequence of events that got me there, but at least there is hope.

When my session auto-locks, I get the password prompt screen in glorious color, but it all turns black again when I login.

Re: Black screen no 3D acceleration for Ubuntu 13.10

Posted: 24. Dec 2013, 22:59
by Perryg
One issue could be the auto-login. If the user logs in before the guest additions drivers are loaded it can cause you problems. Disable the auto-login and see if that helps.

Re: Black screen no 3D acceleration for Ubuntu 13.10

Posted: 24. Dec 2013, 23:08
by fizzysphere
Perryg wrote:One issue could be the auto-login. If the user logs in before the guest additions drivers are loaded it can cause you problems. Disable the auto-login and see if that helps.
Yep, I disabled auto-login. The login screen shows up fine, but like when my session times out and I have to login with my password, black screen.

Any other log files or debugging options I should be looking for?

Re: Black screen no 3D acceleration for Ubuntu 13.10

Posted: 24. Dec 2013, 23:32
by Perryg
I need to see the /var/log/xorg.0.log and the /var/log/vboxadd-install.log from the guest.

Re: Black screen no 3D acceleration for Ubuntu 13.10

Posted: 26. Dec 2013, 22:00
by fizzysphere
Log files attached.

Re: Black screen no 3D acceleration for Ubuntu 13.10

Posted: 3. Jan 2014, 20:17
by Perryg
VirtualBox is seeing the drivers shown below.

Code: Select all

00:00:15.592158 OpenGL Info: Render SPU: GL_VENDOR:   NVIDIA Corporation
00:00:15.592188 OpenGL Info: Render SPU: GL_RENDERER: Quadro 400/PCIe/SSE2
00:00:15.592193 OpenGL Info: Render SPU: GL_VERSION:  3.3.0
nVidia support lists version 331.82 as the latest drivers

Code: Select all

Version: 	331.82  WHQL
Release Date: 	2013.11.20
Operating System: 	Windows 7 64-bit, Windows 8.1 64-bit, Windows 8 64-bit, Windows Vista 64-bit
Language: 	English (US)
File Size: 	212.00 MB 
This is your error as shown in the log

Code: Select all

00:00:21.454608 OpenGL Warning: crServerSetupOutputRedirectEntry failed!
This usually has to do with the host side code and why it is important to make sure you have the latest drivers.
Other than that I don't see any issue in any of the log files you have posted. If the drivers are in fact the latest you will need to post a ticket at bugtracker

Re: Black screen no 3D acceleration for Ubuntu 13.10

Posted: 6. Jan 2014, 18:19
by smaring
I have the same problem

my default-display-manager is lightdm

when I /etc/init.d/lightdm start I get ...

from /var/log/lightdm/x-0.log ...

Loading extension GLX
(EE) module ABI major version (13) doesn't match the server's version (14)
...
Fatal Server error:
(EE) no screens found

from /var/log/Xorg.0.log ...

(EE) Failed to load module "vboxvideo" (module requirement mismatch, 0)
...
(EE) VESA(0): Cannot read V_BIOS (3) Input/Output error
...
(EE) Screen(s) found, but none have a usable configuration.

/var/log/vboxadd-install.log does not show any signs of errors while building vboxvideo.ko

Re: Black screen no 3D acceleration for Ubuntu 13.10

Posted: 6. Jan 2014, 20:00
by smaring
Seems like VBox 4.2.18 doesn't like my Xorg 1.14.1 that comes in Kubuntu 13.10 ...

from here this lead https://bbs.archlinux.org/viewtopic.php?id=159884

I created /usr/share/X11/Xsession.d/05-ignoreabi.conf with:
Section "ServerFlags"
Option "IgnoreABI" "1"
EndSection

and my VM is back ... phew