Internet Connection Problem

[droidberg]

Hello. my name is oscar and i seem to be having a bit of a problem. Friday morning i booted up my vm and tried to use the internet but got no connection. i can ping out and seem to have no errors but cant seem to get firefox to connect. i cant seem to find the problem. please help! thanks in advance for any and all suggestions.

Host stats:
win 7 x64
intel i5
32GB memory

vm machine:
win xp pro sp3

[droidberg]

hhmmmm..... it seems i cant post a pic of my network settings till i tomorrow. here is the imageshack link to a picture, just replace the (dot) wit a period

img15.imageshack(dot)us/img15/1499/17m8.png

[Perryg]

Can you ping yahoo.com or 98.138.253.109 and do either or both of them work?

[droidberg]

Can you ping yahoo or 98.138.253.109 and do either or both of them work?

thanks for the reply, here is the results from the ping:


C:\>ping yahoo com

Pinging yahoo com [68 87 92 90] with 32 bytes of data:

Reply from 68 87 92 90: bytes=32 time=49ms TTL=54
Reply from 68 87 92 90: bytes=32 time=50ms TTL=54
Reply from 68 87 92 90: bytes=32 time=49ms TTL=54
Reply from 68 87 92 90: bytes=32 time=50ms TTL=54

Ping statistics for 68 87 92 90:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 49ms, Maximum = 50ms, Average = 49ms

C:\>ping 98 138 253 109

Pinging 98 138 253 109 with 32 bytes of data:

Reply from 98 138 253 109: bytes=32 time=113ms TTL=46
Reply from 98 138 253 109: bytes=32 time=112ms TTL=46
Reply from 98 138 253 109: bytes=32 time=123ms TTL=46
Reply from 98 138 253 109: bytes=32 time=115ms TTL=46

Ping statistics for 98 138 253 109:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 112ms, Maximum = 123ms, Average = 115ms

C:\>


btw, im not permitted to post urls so i had to remove the periods from the addresses.

[Perryg]

I would check to make sure that your browser is not set to off line then because you are able to see the Internet and resolve friendly names (DNS)

[droidberg]

that would fix the browser (it didn't) but it doesn't account for the other apps that cant access online. im trying to get nook study to access but it errors out just like firefox and internetexplorer.

[Perryg]

I don't know what else to tell you. You do have Internet connection as you can see for yourself. Only thing to check would be firewall rules or virus software.

[droidberg]

firewall is disabled and the guest has no anti-virus installed. thanks for the effort Perryg, i appreciate it. i installed a new guest and still no connection from firefox. i can ping yahoo with no loss but i cant seem to get internetexplorer to reach any pages.

[Perryg]

Check the hosts firewall, and think of what changed between the time it worked and now.

[droidberg]

wow! your EPIC! thanks so much for trying this hard! anyway, i tried disabling my firewall on Friday and nothing. i uninstalled a few apps that i no longer used but im not sure that any reflated to virtualbox in anyway, at least i hope not.

[Perryg]

Removal of Apps. shouldn't have caused an issue. You say you installed a new guest and it can not access the Internet as well?
That is indeed strange. Post the following information.

From the hosts terminal/command window type VBoxManage showvminfo <VM Name> --details and post here. Replace <VM Name> with the actual name of the VM. Use " " if the name has a space in it.

Note if the host is Windows you need to be in the directory that has VBoxManage.exe for the command to work.

[droidberg]

sorry for the delay:

Code: Select all

C:\Program Files\Oracle\VirtualBox>VBoxManage showvminfo "Win XP Pro x86" --deta
ils
Name:            Win XP Pro x86
Groups:          /
Guest OS:        Windows XP
UUID:            eeaf77d4-be8a-4639-9cf4-b4e823fbc38f
Config file:     C:\Users\anonymous\VirtualBox VMs\Win XP Pro x86\Win XP Pro x86
.vbox
Snapshot folder: C:\Users\anonymous\VirtualBox VMs\Win XP Pro x86\Snapshots
Log folder:      C:\Users\anonymous\VirtualBox VMs\Win XP Pro x86\Logs
Hardware UUID:   eeaf77d4-be8a-4639-9cf4-b4e823fbc38f
Memory size:     1514MB
Page Fusion:     off
VRAM size:       18MB
CPU exec cap:    100%
HPET:            off
Chipset:         piix3
Firmware:        BIOS
Number of CPUs:  1
PAE:             off
Long Mode:       on
Synthetic CPU:   off
CPUID overrides: None
Boot menu mode:  message and menu
Boot Device (1): Floppy
Boot Device (2): DVD
Boot Device (3): HardDisk
Boot Device (4): Not Assigned
ACPI:            on
IOAPIC:          off
Time offset:     0ms
RTC:             local time
Hardw. virt.ext: on
Nested Paging:   on
Large Pages:     on
VT-x VPID:       on
VT-x unr. exec.: on
State:           powered off (since 2013-12-22T01:49:55.000000000)
Monitor count:   1
3D Acceleration: off
2D Video Acceleration: off
Teleporter Enabled: off
Teleporter Port: 0
Teleporter Address:
Teleporter Password:
Tracing Enabled: off
Allow Tracing to Access VM: off
Tracing Configuration:
Autostart Enabled: off
Autostart Delay: 0
Default Frontend:
Storage Controller Name (0):            IDE
Storage Controller Type (0):            PIIX4
Storage Controller Instance Number (0): 0
Storage Controller Max Port Count (0):  2
Storage Controller Port Count (0):      2
Storage Controller Bootable (0):        on
IDE (0, 0): D:\Win XP x86\Win XP Pro x86.vdi (UUID: 763335a1-7aff-4351-b68e-84a2
4f4dafa6)
IDE (1, 0): Empty
NIC 1:           MAC: 080027365539, Attachment: Bridged Interface 'Realtek PCIe
GBE Family Controller', Cable connected: on, Trace: off (file: none), Type: Am79
C973, Reported speed: 0 Mbps, Boot priority: 0, Promisc Policy: allow-vms, Bandw
idth group: none
NIC 2:           disabled
NIC 3:           disabled
NIC 4:           disabled
NIC 5:           disabled
NIC 6:           disabled
NIC 7:           disabled
NIC 8:           disabled
Pointing Device: USB Tablet
Keyboard Device: PS/2 Keyboard
UART 1:          disabled
UART 2:          disabled
LPT 1:           disabled
LPT 2:           disabled
Audio:           enabled (Driver: DSOUND, Controller: AC97)
Clipboard Mode:  disabled
Drag'n'drop Mode: disabled
VRDE:            enabled (Address 0.0.0.0, Ports 3389, MultiConn: off, ReuseSing
leConn: off, Authentication type: null)
Video redirection: disabled
USB:             enabled
EHCI:            disabled

USB Device Filters:

<none>

Available remote USB devices:

<none>

Currently Attached USB Devices:

<none>

Bandwidth groups:  <none>

Shared folders:

Name: 'Misc', Host path: 'D:\Misc' (machine mapping), writable

VRDE Connection:    not active
Clients so far:     0

Video capturing:    not active
Capture screens:    0
Capture file:       C:\Users\anonymous\VirtualBox VMs\Win XP Pro x86\Win XP Pro
x86.webm
Capture dimensions: 1024x768
Capture rate:       512 kbps
Capture FPS:        25

Guest:

Configured memory balloon size:      0 MB



C:\Program Files\Oracle\VirtualBox>

[Perryg]

This looks good as well. Post the guests log file ( as an attachment )

[droidberg]

ok, here's the log file:

dropcanvas com/998gp

[Perryg]

Code: Select all

00:00:00.601352 Guest OS type: 'WindowsXP'
00:00:00.604910 fHMForced=true - 64-bit guest

This should not actually effect the network and probably isn't but you might want to run the following in the hosts command window:

Code: Select all

VBoxManage modifyvm <VmName> --longmode off

Other than that I don't see an issue here either.


Note: guest must be shut down and not saved state & you must be in the directory that has VBoxManage.exe for it to work..