Not Enough Memory Error when installing Vcenter 5.5

[RickyQuest]

Im trying to install Vcenter 5.5 on a virtual box image of server 2008 R2 installed on a mac server. I get the error "Not enough system RAM simple install requires 4.000GB Of system memory. Amount of memory on system 0.0000 (0Bytes). I have given the server 8GB of ram???

Please Help.

[mpack]

VM log file please. Minimum information needed for assistance.

[jdh239]

Ever find a workaround for this? I am running into the exact same issue. W2k8R2 installed with 5+GB RAM, trying to install vcenter 5.5 (Simple method) and getting the exact same error. This is definitely a bug as it can easily be duplicated.

[rpmurray]

VM log file please. Minimum information needed for assistance.

Neither you nor the OP has provided a log file that would help in trying to diagnose the issue. That is definitely a file that can be easily attached to your post.

[Toadster]

I had this problem as well using VirtualBox 4.3

it seems to be resolved when I upgraded to 4.3.8 today - thanks!

[pvl]

I have a solution to this problem, assuming you are willing to ignore the warning and proceed with the install with the system as-is.

You are trying to use the v5.5 installer to run a Simple Install. The interface to the installer is all based on HTML and Javascript.
The function that checks the amount of system memory is also Javascript and can be hacked.
Copy the entire contents of the install CD to a local folder - say, c:\installer.
In the root folder, you will find a folder called autorun (c:\installer\autorun).
Inside the autorun folder is a file called launcher.js.
Open this file in a text editor and find the function called checkSystemMemory.
Delete all the contents between the curly braces for this function except for the line "return true;".
So you have something like:

function checkSystemMemory(appReq)
{
return true;
}

Save the modified file. You have effectively disabled the test for amount of RAM made by the installer. The Simple Install should now run without error (assuming no other prereq is not met).

I'm not sure why the installer can't properly query VirtualBox for the system properties but at least this will get you past the check.
Cheers!

[Ladan-M]

I have a solution to this problem, assuming you are willing to ignore the warning and proceed with the install with the system as-is.

Thanks a lot PVL for sharing this work around. It worked like a charm for my test lab.... life saver