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The installation Failed

Posted: 26. Nov 2013, 08:47
by JO.B
I had install VB 4.3.0 ... then i decided to update the version to 4.3.2 .. and the installation failed

then i removed the VB 4.3.0 :) to do a fresh installation of VB 4.3.2, and the problem still there.

I am running Mac OS X 10.9 .. latest iMac 3.4GHz i7

msg i get on the screen:

! THE INSTALLATION FAILED.
the installer encountered an error that caused the installation to fail. Contact software manufacturer for assistance.

- I have removed all posible files
- I have re-donwload the .dmg files several times

NO LUCK

HELPS please i need VB . thank you in advance

Re: The installation Failed

Posted: 26. Nov 2013, 13:41
by mpack
That error message is remarkably useless. Please post a picture to make sure you aren't missing any details.

Re: The installation Failed

Posted: 27. Nov 2013, 15:59
by KevinS
mpack wrote:That error message is remarkably useless. Please post a picture to make sure you aren't missing any details.
It is a useless error message and is really all that is said. I got the same message when I tried to update VB on a 2.5 GHz Intel Core i5 MacBook Pro running OS 10.9. Ultimately, I got the install to work by running the uninstall script provided on the upgrade .dmg and restarting my computer. When I ran the installer again, it installed correctly, but through up these warnings.
Install_Oracle_VM_VirtualBox_and_VirtualBox.png
Install_Oracle_VM_VirtualBox_and_VirtualBox.png (25.74 KiB) Viewed 4882 times
Install_Oracle_VM_VirtualBox-2.png
Install_Oracle_VM_VirtualBox-2.png (31.73 KiB) Viewed 4882 times

Re: The installation Failed

Posted: 27. Nov 2013, 16:33
by socratis
They're only warnings. The developers are aware of this issue.

Re: The installation Failed

Posted: 27. Nov 2013, 17:24
by mpack
KevinS, are you also the OP or is this a confirmation from another user?

Re: The installation Failed

Posted: 6. Dec 2013, 11:17
by DLearner
I earlier had Lion in which VBox was running successfully later, I Updated to Latest OS X 10.9 in which VBox was disabled then i removed vbox using an application Appcleaner which removes all application related files, but when I reinstalled the latest version application got installed but when I tried to click on .pkg icon it pops up the application script unable to find out whats wrong, please help.

Re: The installation Failed

Posted: 7. Dec 2013, 10:25
by socratis
DLearner wrote:VBox was disabled
Why? Who or what disabled VBox?
DLearner wrote:i removed vbox using an application Appcleaner which removes all application related files
Mount the "VBox-zzz.dmg" and execute the "Uninstall.sh" script. It should remove (almost) everything vital.
DLearner wrote:when I reinstalled the latest version application got installed but when I tried to click on .pkg icon it pops up the application script unable to find out whats wrong, please help.
Could you be a little bit more specific? Did you get an error? Can you describe it?

Re: The installation Failed

Posted: 7. Dec 2013, 10:47
by mpack
We seem to have three separate issues being discussed in this thread. Please keep to the OPs subject, or start your own topic.

Re: The installation Failed

Posted: 9. Dec 2013, 17:42
by DLearner
Sorry for replying late, no i got no error but when i click on virtualbox.pkg icon i get this scripted page.

Re: The installation Failed

Posted: 9. Dec 2013, 18:42
by ChipMcK
DLearner wrote:Sorry for replying late, no i got no error but when i click on virtualbox.pkg icon i get this scripted page.
You should do md5- or sha1-verify of the downloaded image

Re: The installation Failed

Posted: 9. Dec 2013, 20:37
by rpmurray
It looks like the default app to open packages has been set to something other than Installer.app. Have you tried right-clicking (control-click) on the file and using Open With to select Installer.app?

Re: The installation Failed

Posted: 10. Dec 2013, 17:39
by potterly
I'm on Mac OSX 10.8.5 and tried to install VirtualBox 4.3.4 (Build: VirtualBox-4.3.4-91027-OSX). I encountered same error as reported by the OP

The installation seemed to proceed as usual, however at the very end of the process this error message was displayed:

! THE INSTALLATION FAILED.
the installer encountered an error that caused the installation to fail. Contact software manufacturer for assistance.

I have rolled back to VirtualBox 4.3.0 and installation worked fine (for 4.3.0).

Re: The installation Failed

Posted: 12. Dec 2013, 01:26
by JimBushWhack
I got this error today when I tried to upgrade from 4.3.0 to 4.3.4 on my MBP running mavericks. I finally got it to install by doing the following:

1). Copy the uninstall tool from the disk image pkg to the desktop.
2). Run the uninstall tool.
3). Reboot.
4). Try install again. This time it worked.

I did have trouble getting the Guest Additions to load, but finally got that installed too, after several tries.

Re: The installation Failed

Posted: 12. Dec 2013, 01:36
by socratis
JimBushWhack wrote:1). Copy the uninstall tool from the disk image pkg to the desktop.
There should be no need for that. You can open Terminal.app and run:

cd /Volumes/VirtualBox/
sudo ./VirtualBox_Uninstall.tool

Re: The installation Failed

Posted: 12. Dec 2013, 07:06
by ChipMcK
JimBushWhack wrote:1). Copy the uninstall tool from the disk image pkg to the desktop.
Why not just double click on the icon ????