Installing guest os issues

This is for discussing general topics about how to use VirtualBox.
Post Reply
Ijatsu
Posts: 9
Joined: 5. Jul 2013, 15:23

Installing guest os issues

Post by Ijatsu »

Good evening,

I don't know where i am supposed to post issues, i'll try here.
Sorry for my approximative english.


I encountered issues while trying to install guest OS with VirtualBox

First i create a virtual machine, i select the linux x64 distrib of my choice ( i tryed mint ubuntu and debian )
I launch the VM and it asks me an image of the OS i want to install, I choose the .iso according to the linux distrib I selected.

On mint and debian a menu screen is desplayed, letting me choose various options like start, install, graphic install.
When i choose one, the screen becomes black ( debian ) or grey ( mint ) and nothing happens, i can't do anything.
On ubuntu i can't even access the menu, the screen lock on a black screen.

I changed many settings to see if there would be a difference, i desinstalled/reinstalled VB.

I tryed with an already made VM, a file .vdi i have the exact same problem.

I was already using VB since 2 years and had a debian guest OS installed, but i managed to destroy this virtual machine by failing an upgrade... So i decided to install a new one and there i am.
The only difference since before is that virtualbox always tell me that my screen is in 24 bit color and that it's optimized for 32 and i shall change it. I also made an update of virtualbox but nothing changed.

I'm desperate, does anydoby know what's the problem?

Cordialy.
Last edited by Ijatsu on 5. Jul 2013, 15:42, edited 1 time in total.
mpack
Site Moderator
Posts: 39134
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Mostly XP

Re: Installing guest os issues

Post by mpack »

Please pick which guest you want to concentrate on, and provide a VM log file for that guest (ensure VM is not running, right click VM in GUI, select "Show log"). Zip the VBox.log file (only) and attach it to a message here.

Common mistakes are to allocate more RAM to the guest than your host can afford, or attempt to run a 64bit guest on a host that doesn't support VT-x. The log will tell us if either of these is the answer.
Ijatsu
Posts: 9
Joined: 5. Jul 2013, 15:23

Re: Installing guest os issues

Post by Ijatsu »

Thanks for your response :) here's the log you requested concerning mint
Attachments
Mint-2013-07-05-15-45-09.log
(89.16 KiB) Downloaded 16 times
mpack
Site Moderator
Posts: 39134
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Mostly XP

Re: Installing guest os issues

Post by mpack »

Thanks for the log. You seem to have the Mint ISO mounted in an usual way - you have perhaps mounted it in a virtual CD driver on the host? If yes then don't do that. Go to the VM settings, Storage section, highlight the virtual CD drive in the left panel and use the right panel to mount the ISO file directly in the VM.

Otherwise, what is drive I:? That's an unusually high drive letter, which is what raises my suspicions. Otherwise the log looks fine.

Oh, one other thing. I have seen problems arise in the past when the ISO was in the root folder. I'd be happier if it was inside a subfolder on a local drive.
Ijatsu
Posts: 9
Joined: 5. Jul 2013, 15:23

Re: Installing guest os issues

Post by Ijatsu »

mpack wrote:Thanks for the log. You seem to have the Mint ISO mounted in an usual way - you have perhaps mounted it in a virtual CD driver on the host? If yes then don't do that. Go to the VM settings, Storage section, highlight the virtual CD drive in the left panel and use the right panel to mount the ISO file directly in the VM.
This doesn't change anything and it's still not working
Otherwise, what is drive I:? That's an unusually high drive letter, which is what raises my suspicions. Otherwise the log looks fine.
Just a partition where i installed VB and where are stored other personal files relative to my VMs
Oh, one other thing. I have seen problems arise in the past when the ISO was in the root folder. I'd be happier if it was inside a subfolder on a local drive.
Done, changes nothing, still not working. :(

I am pretty sure the problem doesn't come from the ISO because i tried with a .vmi VM and i have the same problem when i start the VM. :(
mpack
Site Moderator
Posts: 39134
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Mostly XP

Re: Installing guest os issues

Post by mpack »

Have you done an MD5 check of the ISO? And I assume this ISO is the official Mint installer?
mpack
Site Moderator
Posts: 39134
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Mostly XP

Re: Installing guest os issues

Post by mpack »

The VM goes to an suspended state awfully fast. Here's an excerpt from the log :-
VBox.log wrote: 00:00:11.938552 PIIX3 ATA: Ctl#0: RESET, DevSel=0 AIOIf=0 CmdIf0=0x00 (-1 usec ago) CmdIf1=0x00 (-1 usec ago)
00:00:11.938605 PIIX3 ATA: Ctl#0: finished processing RESET
00:00:11.938779 PIIX3 ATA: Ctl#1: RESET, DevSel=0 AIOIf=0 CmdIf0=0xa0 (-1 usec ago) CmdIf1=0x00 (-1 usec ago)
00:00:11.938835 PIIX3 ATA: Ctl#1: finished processing RESET
00:00:11.948561 OHCI: USB Reset
00:00:12.003822 OHCI: Software reset
00:00:12.003946 OHCI: USB Operational
00:00:12.527911 EHCI: USB Suspended
00:00:18.872683 Changing the VM state from 'RUNNING' to 'SUSPENDING'.
00:00:18.889168 AIOMgr: Preparing flush failed with VERR_NOT_SUPPORTED, disabling async flushes
So that's only 18 seconds in. A couple of seconds after it resets the USB logic (I might try disabling USB). In fact the whole VM is shut down by 20 seconds. Are you sure this log file is of a stalled install session? There doesn't seem to be time for a stall, and I don't think it would hang on a gray screen if the VM has closed.
Ijatsu
Posts: 9
Joined: 5. Jul 2013, 15:23

Re: Installing guest os issues

Post by Ijatsu »

mpack wrote:The VM goes to an suspended state awfully fast. Here's an excerpt from the log :-
VBox.log wrote: 00:00:11.938552 PIIX3 ATA: Ctl#0: RESET, DevSel=0 AIOIf=0 CmdIf0=0x00 (-1 usec ago) CmdIf1=0x00 (-1 usec ago)
00:00:11.938605 PIIX3 ATA: Ctl#0: finished processing RESET
00:00:11.938779 PIIX3 ATA: Ctl#1: RESET, DevSel=0 AIOIf=0 CmdIf0=0xa0 (-1 usec ago) CmdIf1=0x00 (-1 usec ago)
00:00:11.938835 PIIX3 ATA: Ctl#1: finished processing RESET
00:00:11.948561 OHCI: USB Reset
00:00:12.003822 OHCI: Software reset
00:00:12.003946 OHCI: USB Operational
00:00:12.527911 EHCI: USB Suspended
00:00:18.872683 Changing the VM state from 'RUNNING' to 'SUSPENDING'.
00:00:18.889168 AIOMgr: Preparing flush failed with VERR_NOT_SUPPORTED, disabling async flushes
So that's only 18 seconds in. A couple of seconds after it resets the USB logic (I might try disabling USB). In fact the whole VM is shut down by 20 seconds. Are you sure this log file is of a stalled install session? There doesn't seem to be time for a stall, and I don't think it would hang on a gray screen if the VM has closed.
I shut down by myself the VM because i know it will be stuck in this state, but if you want i can let it turn and shut down it after 20 minutes or something like that.
Ijatsu
Posts: 9
Joined: 5. Jul 2013, 15:23

Re: Installing guest os issues

Post by Ijatsu »

I let the VM for 50 minutes, still blocked on white or black screen. Hope this will help. :)
Have you done an MD5 check of the ISO? And I assume this ISO is the official Mint installer?
Yes, by the way i tried with ubuntu, debian, live and desktop installers and an already installed Vbox's VM, to get the same result :(
Attachments
Mint-2013-07-05-22-15-13.zip
(17.49 KiB) Downloaded 9 times
Last edited by Ijatsu on 6. Jul 2013, 11:22, edited 1 time in total.
mpack
Site Moderator
Posts: 39134
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Mostly XP

Re: Installing guest os issues

Post by mpack »

mpack wrote:Have you done an MD5 check of the ISO? And I assume this ISO is the official Mint installer?
Ijatsu
Posts: 9
Joined: 5. Jul 2013, 15:23

Re: Installing guest os issues

Post by Ijatsu »

Yes i did
mpack
Site Moderator
Posts: 39134
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Mostly XP

Re: Installing guest os issues

Post by mpack »

Can you post a download link for the Mint ISO you used?
Ijatsu
Posts: 9
Joined: 5. Jul 2013, 15:23

Re: Installing guest os issues

Post by Ijatsu »

mpack wrote:Can you post a download link for the Mint ISO you used?
http://linuxmint.com/edition.php?id=132
Ijatsu
Posts: 9
Joined: 5. Jul 2013, 15:23

Re: Installing guest os issues

Post by Ijatsu »

Here i restaured my system before when i got the problem, it's working now.

The solution here would probably have been to clean every configuration file VBox do install on the system, i tryed by cleaning every file with VBox, VirtualBox or Oracle in his name but still not working.

Thanks for your help, VirtualBox should probably work on a cleaner or something :/ if it already exists i didn't found it.
Ijatsu
Posts: 9
Joined: 5. Jul 2013, 15:23

Re: Installing guest os issues

Post by Ijatsu »

Haha, sorry to confuse or bother you, but the problem appeared again.

The common factor between the two times i got the problem is that i did a dist-upgrade on a debian x)
does this help?
Post Reply