Page 1 of 1
attachment is not working
Posted: 14. Mar 2013, 15:31
by hjko
Hi,
I try to attach a file, but everytime I push Add file the link disappears and no file is attached. What I'm a doing wrong????
Re: attachment is not working
Posted: 14. Mar 2013, 15:58
by mpack
Perhaps you exceeded the size limit. I've never had a problem attaching a file, providing it has one of the accepted extension types, and is within the size limit for that type.
Re: attachment is not working
Posted: 15. Mar 2013, 08:14
by hjko
and are you able to tell me where I find what the max size is?
I tried to attach the log file (80kb) and a word dokument with 3 sheets (135kb). Not really big documents.
Re: attachment is not working
Posted: 15. Mar 2013, 13:17
by mpack
The size limits vary with the file type, and I don't have the limits memorized. For most file types the limit is 128K I believe. Of greater importance is that only a few file types are allowed (mostly image formats, archive formats, and plain text), and I doubt that .doc is among them.
Please zip up log text files before you attach them, to save space.