attachment is not working

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hjko
Posts: 6
Joined: 14. Mar 2013, 11:59

attachment is not working

Post by hjko »

Hi,
I try to attach a file, but everytime I push Add file the link disappears and no file is attached. What I'm a doing wrong????
mpack
Site Moderator
Posts: 39134
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Mostly XP

Re: attachment is not working

Post by mpack »

Perhaps you exceeded the size limit. I've never had a problem attaching a file, providing it has one of the accepted extension types, and is within the size limit for that type.
hjko
Posts: 6
Joined: 14. Mar 2013, 11:59

Re: attachment is not working

Post by hjko »

and are you able to tell me where I find what the max size is?
I tried to attach the log file (80kb) and a word dokument with 3 sheets (135kb). Not really big documents.
mpack
Site Moderator
Posts: 39134
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Mostly XP

Re: attachment is not working

Post by mpack »

The size limits vary with the file type, and I don't have the limits memorized. For most file types the limit is 128K I believe. Of greater importance is that only a few file types are allowed (mostly image formats, archive formats, and plain text), and I doubt that .doc is among them.

Please zip up log text files before you attach them, to save space.
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