VirtualBox crash when running system rating

Discussions related to using VirtualBox on Windows hosts.
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etzur
Posts: 2
Joined: 19. Nov 2012, 15:09
Primary OS: MS Windows 7
VBox Version: OSE other
Guest OSses: Windows 7 SP1 64 bit

VirtualBox crash when running system rating

Post by etzur »

Hi,

I've search this forum and other resources on the internet but still couldn't find and answer. I saw several post that those crashes were resolved in previous versions, but for me they still don't work.

While running the Windows 7 system rating on Virtualbox 4.2.4 the application crash.
My Configuration:
Asus P8H61-M LX
Intel Core I5-3470
Intel HD2500
8 GB Kingston

OS Host - Windows 7 SP1 64 bit
OS Virtual - Windows 7 SP1 32/64 bit

Appreciate your help
mpack
Site Moderator
Posts: 39134
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Mostly XP

Re: VirtualBox crash when running system rating

Post by mpack »

Help with what? Do you mean that VirtualBox crashed? If so please provide crash details. If you mean that the application running inside the guest crashed - but the VM kept running - then you should contact whoever wrote that application, or provide better evidence that VirtualBox is at fault.

More details of host and guest wouldn't go amiss either, such as amount of RAM allocated to guest, and whether the GAs are installed, whether 2D and 3D video acceleration is enabled etc.
etzur
Posts: 2
Joined: 19. Nov 2012, 15:09
Primary OS: MS Windows 7
VBox Version: OSE other
Guest OSses: Windows 7 SP1 64 bit

Re: VirtualBox crash when running system rating

Post by etzur »

Thanks for your reply.
While running the Microsoft Windows 7 Home Premium SP1 64 bit system rating the Oracle VirtualBox application crash with the following error:
"
Description:
Faulting application name: VirtualBox.exe, version: 4.2.4.0, time stamp: 0x508ac1cf
Faulting module name: VBoxSharedCrOpenGL.DLL, version: 0.0.0.0, time stamp: 0x508ac1d2
Exception code: 0xc0000005
Fault offset: 0x000000000000722a
Faulting process id: 0x744
Faulting application start time: 0x01cdc65439d6480d
Faulting application path: C:\Program Files\Oracle\VirtualBox\VirtualBox.exe
Faulting module path: C:\Program Files\Oracle\VirtualBox\VBoxSharedCrOpenGL.DLL
Report Id: 25448b38-32e3-11e2-b9f8-001167d638c0
"

Guest Addition 4.2.4r81684 is installed.
The amount of memory allocated to the client is 2048MB.
The amount of video memory allocated to the client is 256MB.
I've allocated 1 CPU for the client.
VT-x and Nested Paging are enabled.

It happens when the 2D and 3D accelerations are activated (when the 3D is not activated the Microsoft system rating works fine, but obviously gives a rating of '1' which doesn't allow me to run some applications)

I'm attaching the VBox.log file.

Please let me know what other information you require.
Thanks for your help!
Attachments
VBox.log
(69.25 KiB) Downloaded 6 times
mpack
Site Moderator
Posts: 39134
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Mostly XP

Re: VirtualBox crash when running system rating

Post by mpack »

Ok, so it's a crash in the OpenGL interface. You can try updating the hosts graphics drivers. You can also try post a bugtracker ticket about it, providing enough details to allow the problem to be duplicated. But, the 3D support is listed as "experimental", so I can't promise that the fix will be a high priority.
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