VirtualBox Extensions crashes when trying to update

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Morepork
Posts: 1
Joined: 5. Sep 2012, 06:28

VirtualBox Extensions crashes when trying to update

Post by Morepork »

VBox notified me my extensions were out of date and I successfully downloaded the r20 version. It started trying to apply the update and failed with:

Failed to install the Extension Pack C:/Documents and Settings/xxxx/.VirtualBox/Oracle_VM_VirtualBox_Extension_Pack-4.1.20.vbox-extpack.

The installer failed with exit code 1: VBoxExtPackHelperApp.exe: error: Failed to rename the extension pack directory: VERR_ALREADY_EXISTS

rcExit=1.

Result Code: E_FAIL (0x80004005)
Component: ExtPackManager
Interface: IExtPackManager {3295e6ce-b051-47b2-9514-2c588bfe7554}

Any thoughts?

Thanks,

Morepork.
Foot
Posts: 8
Joined: 8. Feb 2012, 16:58
Primary OS: MS Windows 7
VBox Version: OSE other
Guest OSses: None
Location: South Africa

Re: VirtualBox Extensions crashes when trying to update

Post by Foot »

I have the same problem with the same outcome but a slightly different error code. Is there a way round this problem?

Failed to install the Extension Pack C:/Users/Peter/AppData/Local/Temp/Oracle_VM_VirtualBox_Extension_Pack-4.1.20.vbox-extpack.

The installer failed with exit code 1: VBoxExtPackHelperApp.exe: error: Failed to rename the extension pack directory: VERR_ACCESS_DENIED


rcExit=1.

Result Code: E_FAIL (0x80004005)
Component: ExtPackManager
Interface: IExtPackManager {3295e6ce-b051-47b2-9514-2c588bfe7554}
RikR
Posts: 2
Joined: 9. Sep 2012, 04:38

Re: VirtualBox Extensions crashes when trying to update

Post by RikR »

Same here, never had this problem with old versions. I am trying to update from 4.1.20 to 4.1.22.
Callers
Posts: 1
Joined: 11. Sep 2012, 06:19

Re: VirtualBox Extensions crashes when trying to update

Post by Callers »

The installer failed with exit code 1: VBoxExtPackHelperApp.exe: error: Failed to rename the extension pack directory: VERR_ALREADY_EXISTS

As indicated by the error message, it failed to rename the existing folder.

An empty folder by the same name, with _-uninst added, already exist in the C:\Program Files\Oracle\VirtualBox\ExtensionPacks directory.

Just delete the empty Oracle_VM_VirtualBox_Extension_Pack-_-uninst directory and 4.1.20 will uninstall, allowing 4.1.22 to install.
Geekguy_netcliniq
Posts: 10
Joined: 13. Sep 2012, 05:18
Primary OS: MS Windows 2008
VBox Version: OSE other
Guest OSses: Windows 2008R2, Win 7,Win XP
Location: Chennai, India
Contact:

Re: VirtualBox Extensions crashes when trying to update

Post by Geekguy_netcliniq »

Me too got the same problem, Any advice from VBox team ?
Foot
Posts: 8
Joined: 8. Feb 2012, 16:58
Primary OS: MS Windows 7
VBox Version: OSE other
Guest OSses: None
Location: South Africa

Re: VirtualBox Extensions crashes when trying to update

Post by Foot »

Callers wrote:The installer failed with exit code 1: VBoxExtPackHelperApp.exe: error: Failed to rename the extension pack directory: VERR_ALREADY_EXISTS

As indicated by the error message, it failed to rename the existing folder.

An empty folder by the same name, with _-uninst added, already exist in the C:\Program Files\Oracle\VirtualBox\ExtensionPacks directory.

Just delete the empty Oracle_VM_VirtualBox_Extension_Pack-_-uninst directory and 4.1.20 will uninstall, allowing 4.1.22 to install.

Thank you. That worked excellently.
Geekguy_netcliniq
Posts: 10
Joined: 13. Sep 2012, 05:18
Primary OS: MS Windows 2008
VBox Version: OSE other
Guest OSses: Windows 2008R2, Win 7,Win XP
Location: Chennai, India
Contact:

Re: VirtualBox Extensions crashes when trying to update

Post by Geekguy_netcliniq »

Thanks dude..it worked for me i deleted the uninstall folder from C:\Program Files\Oracle\VirtualBox\ExtensionPacks and tried to reinstall the Ext pack . Success.
ArnaldoBassoli
Posts: 2
Joined: 22. Jan 2014, 00:38

Re: VirtualBox Extensions crashes when trying to update

Post by ArnaldoBassoli »

Thank you very much - it worked perfectly well!
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