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Cannot connect to Innova USB ScanTool using MAC host

Posted: 15. Jul 2012, 21:15
by rgrazee
I am running VirtualBox from MAC OS X version 10.6.8 on a MAC mini and I am attempting to interface with an Innova 3160b ScanTool. Innova only supports Windows XP or later for their scanners so I am running VirtualBox 4.1.18 and Windows XP with Service Pack 3.
I have setup a USB filter for an Innova 3160b ScanTool, but the Windows XP virtual machine still sees it as an unknown device that is grayed out. I have also tried starting VirtualBox as admin but still am unable to access the USB device.

Re: Cannot connect to Innova USB ScanTool using MAC host

Posted: 15. Jul 2012, 21:17
by Perryg
Have you installed the Extension Pack How to install Extension Pack

Re: Cannot connect to Innova USB ScanTool using MAC host

Posted: 16. Jul 2012, 01:39
by rgrazee
The matching extension pack is installed and I am able to attach to and use other USB devices, such as printer, camera, memory stick etc.

Re: Cannot connect to Innova USB ScanTool using MAC host

Posted: 16. Jul 2012, 18:12
by ChipMcK
In the OS X /Applications folder do you also have a VirtualBox log of three/four lines?

Re: Cannot connect to Innova USB ScanTool using MAC host

Posted: 16. Jul 2012, 23:20
by rgrazee
The most current log is attached.