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Windows XP with Guest Additions crashes, Premiere Elemen

Posted: 2. Jun 2012, 01:23
by carlf
So I have a Windows XP Professional guest running on a CentOS 6.2 host, VB version 4.1.16. If and only if the Guest Additions are installed, Adobe Premiere Elements 10 is partially functional (the main preview window doesn't work) and will reliably crash Windows itself (not the application, Windows disappears and VB reports its status as "Aborted") if I try to use certain features, such as double-clicking a clip in the palette in order to preview it.

I tried everything I could think of (turning off hardware acceleration, etc.) and the instability and partial functionality continue.

If I uninstall the Guest Additions, Premiere Elements works perfectly. But the default driver doesn't let me make proper use of my 24" monitor, even in full screen. At the very least, I'd like to be able to keep the mouse driver and network driver that are part of Guest Additions installed, but I can't--you either install all or nothing. This means I can't use shared folders, which is quite annoying.

Any suggestions? Anyone know the best way to report this bug to Oracle so it can be fixed?

Thanks.

Re: Windows XP with Guest Additions crashes, Premiere Elemen

Posted: 2. Jun 2012, 01:48
by Perryg

Re: Windows XP with Guest Additions crashes, Premiere Elemen

Posted: 4. Jun 2012, 01:16
by carlf
Thanks, Perry. I've reported the bug, we'll see what Oracle says when they get back to the office on Monday.

Carl

Re: Windows XP with Guest Additions crashes, Premiere Elemen

Posted: 5. Jun 2012, 22:42
by Jimmy123
hi carlf,

is there within premiere elements an option to enable or disable hardware acceleration ?

the reason i ask is because i had a similar problem

when i used office 2010 to create a logo in 3D i found myself suddenly outside off the VM that had aborted without any error

when i turned off the hardware acceleration INSIDE office (not in VB !!!) all was well

and i still can make 3d logo's

Jimmy