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4.1.16 WDDM drivers causing IE9 crashes?

Posted: 29. May 2012, 14:54
by Elusive
Since upgrading to 4.1.16 (from 4.1.8, I believe) and updating the Guest Additions, Internet Explorer 9's tab processes have been crashing randomly. Sometimes when I click a link, sometimes while loading a page, sometimes while switching tabs, sometimes while recovering the crashed tab. Sometimes multiple times within a few seconds. Loading pages appears to be a trigger, but not every time. The Sysinternals Process Monitor page (I can't post the link yet) appears to be affected particularly badly. The WDDM drivers themselves have crashed once so far (I updated about an hour ago).

The guest is running Windows 7 SP1, just updated. The host is the same. I've given the guest 256MB of video memory, which should be plenty.

Am I just missing something here? Or is there a bug in the latest WDDM drivers? The guest OS seems quite stable, except the series of IE9 tab crashes and one WDDM driver crash (which coincided with a tab crash, so may have been caused by it).


Windows Event Logs:

Error - Application Error - Event ID 1000

Code: Select all

Faulting application name: iexplore.exe, version: 9.0.8112.16421, time stamp: 0x4d76255d
Faulting module name: wined3dwddm.dll, version: 0.0.0.0, time stamp: 0x4fbb8a25
Exception code: 0xc0000005
Fault offset: 0x000226ba
Faulting process id: 0x3a4
Faulting application start time: 0x01cd3d93c9b0d10a
Faulting application path: C:\Program Files\Internet Explorer\iexplore.exe
Faulting module path: C:\Windows\system32\wined3dwddm.dll
Report Id: 09516eed-a987-11e1-b58d-0800276960dd
Information - Windows Error Reporting - Event ID 1001

Code: Select all

Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
 
Problem signature:
P1: iexplore.exe
P2: 9.0.8112.16421
P3: 4d76255d
P4: wined3dwddm.dll
P5: 0.0.0.0
P6: 4fbb8a25
P7: c0000005
P8: 000226ba
P9:
P10:
 
Attached files:
C:\Users\Bob\AppData\Local\Temp\WERAFB8.tmp.WERInternalMetadata.xml
 
These files may be available here:
C:\Users\Bob\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_iexplore.exe_cdf8372bba62f6d5189c81fab24cf815082d0e4_0bffb4d7
 
Analysis symbol:
Rechecking for solution: 0
Report Id: 09516eed-a987-11e1-b58d-0800276960dd
Report Status: 1

Re: 4.1.16 WDDM drivers causing IE9 crashes?

Posted: 30. May 2012, 17:07
by squall leonhart
Elusive wrote:I've given the guest 256MB of video memory, which should be plenty.
Don't. Leave it at a maximum of 128MB as the UI allows. Guests act up in funny ways when more video memory is available than the application would expect.

Re: 4.1.16 WDDM drivers causing IE9 crashes?

Posted: 31. May 2012, 12:04
by Elusive
squall leonhart wrote:
Elusive wrote:I've given the guest 256MB of video memory, which should be plenty.
Don't. Leave it at a maximum of 128MB as the UI allows. Guests act up in funny ways when more video memory is available than the application would expect.
I find the concept of having more video memory than expected odd. Nevertheless, I did try with 128MB, and the crashes persist.

For the record, I have always used 256MB since it was first possible and have not had this problem before.

On closer inspection, there's actually a different error that comes on some crashes. On the surface, the crashes are exactly the same, but the faulting module is different. Both errors occur with 256MB and 128MB.

Code: Select all

Faulting application name: iexplore.exe, version: 9.0.8112.16421, time stamp: 0x4d76255d
Faulting module name: VBoxOGLpackspu.dll, version: 4.1.16.0, time stamp: 0x4fbb8a2d
Exception code: 0xc0000005
Fault offset: 0x000047d6
Faulting process id: 0x8c4
Faulting application start time: 0x01cd3f14459461b3
Faulting application path: C:\Program Files\Internet Explorer\iexplore.exe
Faulting module path: C:\Windows\system32\VBoxOGLpackspu.dll
Report Id: 84ec1f8a-ab07-11e1-a671-0800276960dd

Code: Select all

Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: iexplore.exe
P2: 9.0.8112.16421
P3: 4d76255d
P4: VBoxOGLpackspu.dll
P5: 4.1.16.0
P6: 4fbb8a2d
P7: c0000005
P8: 000047d6
P9: 
P10: 

Attached files:
C:\Users\Bob\AppData\Local\Temp\WER8C3B.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\Bob\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_iexplore.exe_47a7c4080c97dd7ecab5aab584a0a37e517d7_034b944a

Analysis symbol: 
Rechecking for solution: 0
Report Id: 84ec1f8a-ab07-11e1-a671-0800276960dd
Report Status: 1