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Windows Explorer keeps on crashing

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Windows Explorer keeps on crashing

Posted: 16. Apr 2012, 12:40
by Johan Hartzenberg
Windows explorer crashes every few minutes.

It started when I re-installed the Host. I used to run Linux Mint, moved to Ubuntu.

I have tried: Removing the guest additions, upgrading VBox, downgrading VBox, etc.

Any ideas?

Re: Windows Explorer keeps on crashing

Posted: 16. Apr 2012, 13:01
by Johan Hartzenberg
Some more details:

I am currently running virtualbox 4.1.12, I've tried approximately half of the releases since 4.0.8 to fix this issue. Before the Host os re-install I was on 4.0.something. When I re-installed the Host, I installed a new Virtual box, 4.1.6 or something like that. When it failed, I think I tried 4.1.8, and when that didn't help, I went back to the 4.0.x versions. I've stuck to those for a while, living with the problem, ignoring it for the most part. I skipped the first bunch of the 4.1.x releases due to regressions / known issues affecting features that I had been using.

I have only one VM that I use regularly, that being this specific one. The other VMs are typically short-lived, so much so that I didn't even bother to bring over any other VMs when I re-isntalled the Host OS.

The affected VM is running Windows 7 professional 32-bit, and is regularly updated. I know very little about Windows - I just reboot it when it stops working or causes problems, and other than that scratch arround with the built-in troubleshooters. The Windows VM is purely to access the corporate / intranet websites and for printing on the office printers (requires MS Windows authentication).

For everything else I use Linux or Unix because I know what I'm doing there.

Some other things that I've tried:
Removed USB
Removed Shared Folders
Un-installed guest additions (this proved difficult - the virtual CD stubbornly would not eject (no error was displayed though), but I eventually managed to get it to eject and mount the guest additions disk). I think this was related to the Live-CD checkbox, but this is not available in some of the versions I tried and the checkbox was quite persistent!

Re: Windows Explorer keeps on crashing

Posted: 16. Apr 2012, 15:19
by mpack
I doubt anyone can help you without full details of the crash. Perhaps also post the VM log file as a zipped attachment.

Re: Windows Explorer keeps on crashing

Posted: 17. Apr 2012, 13:21
by Johan Hartzenberg
I doubt that VBox would log anything -


Image


When this happens, all the Windows explorer processes freezes, including the Desktop and the taskbar. After this the desktop becomes blank and the taskbar disappears. Then it restarts (comes back) and works fine for about a minute or so. Then it happens again. Since the error box is persistent, I just drag it to the side so that I can continue working in whatever other applications I'm busy with (Eg outlook, PDF viewer, etc)

Re: Windows Explorer keeps on crashing

Posted: 17. Apr 2012, 13:43
by Johan Hartzenberg
Just in case ...

Re: Windows Explorer keeps on crashing

Posted: 17. Apr 2012, 14:44
by mpack
Terminology problem: the screenshots show a hang, not a crash - which now explains why you couldn't provide crash details.

Does the VirtualBox manager give any warnings related to display memory allocation? I see one warning in the log about a display resize being postponed.

I've known XP's shell explorer to hang on native PCs, Explorer has a lot of stupid features each scanning folders, loading image files into RAM (including entire AVIs) in order to... nobody can adequately explain. It may be something as simple as Ubuntu having a new folder (possibly a shared folder) containing a complex and perhaps also large file that explorer doesn't like. Symptoms would be that as soon as you touch a specific folder tree, you get the hang. I don't use Win7, so can't really say how prone it is to similar problems.

Re: Windows Explorer keeps on crashing

Posted: 20. Apr 2012, 14:06
by Johan Hartzenberg
Hello mpack.

Thank you for your response.

"Virtualbox manager?"

I don't get warnings from the Virtualbox GUI, or from the VBoxManage CLI. How/where/where would they produce these warnings?

I get a warning about display bit depth when i start up the VM (The VM is optimized to work in 32 bit mode but the display is set to 32 bit mode bla bla bla. Might be the other way round too)

I have now upped the allocated display ram from 32MB to 128 MB. I'll see if that helps though I will be surprised if it does.

Re: Windows Explorer keeps on crashing

Posted: 20. Apr 2012, 14:12
by Johan Hartzenberg
No improvement from increasing the allocated display memory.

Re: Windows Explorer keeps on crashing

Posted: 24. Apr 2012, 12:48
by mcevoli
I have the same problem since I upgraded to 4.1.12.
Before It never happened.

Almost every day Virtualbox hangs and I get "Oracle VM VirtualBox Manager Stopped Working" windows.
I use windows 7 64bit host and Ubuntu 64bit guest.

It seems it's a vboxdd.dll issue.
Here is my log from AppCrashView:

Code: Select all

Version=1
EventType=APPCRASH
EventTime=129797342679612692
ReportType=2
Consent=1
UploadTime=129797342681472929
ReportIdentifier=14ac5a85-8df2-11e1-8381-a3f513679bb6
IntegratorReportIdentifier=14ac5a84-8df2-11e1-8381-a3f513679bb6
Response.BucketId=61353412
Response.BucketTable=4
Response.type=4
Sig[0].Name=Nome applicazione
Sig[0].Value=VirtualBox.exe
Sig[1].Name=Versione applicazione
Sig[1].Value=4.1.12.0
Sig[2].Name=Timestamp applicazione
Sig[2].Value=4f7aeaf0
Sig[3].Name=Nome modulo con errori
Sig[3].Value=VBoxDD.DLL
Sig[4].Name=Versione modulo con errori
Sig[4].Value=0.0.0.0
Sig[5].Name=Timestamp modulo con errori
Sig[5].Value=4f7aeafa
Sig[6].Name=Codice eccezione
Sig[6].Value=c0000005
Sig[7].Name=Offset eccezione
Sig[7].Value=00000000000d59f3
DynamicSig[1].Name=Versione SO
DynamicSig[1].Value=6.1.7601.2.1.0.768.3
DynamicSig[2].Name=ID impostazioni locali
DynamicSig[2].Value=1040
DynamicSig[22].Name=Informazioni aggiuntive 1
DynamicSig[22].Value=7b6f
DynamicSig[23].Name=Ulteriori informazioni 2
DynamicSig[23].Value=7b6f0b6d4b0c873594e1f01bfad064f2
DynamicSig[24].Name=Ulteriori informazioni 3
DynamicSig[24].Value=c836
DynamicSig[25].Name=Ulteriori informazioni 4
DynamicSig[25].Value=c836d4120f80fae40f124f178dc55e9a
UI[2]=C:\Program Files\Oracle\VirtualBox\VirtualBox.exe
UI[3]=Oracle VM VirtualBox Manager ha smesso di funzionare
UI[4]=Windows: รจ possibile ricercare online una soluzione al problema.
UI[5]=Cerca una soluzione online e chiudi il programma
UI[6]=Cerca una soluzione online in seguito e chiudi il programma
UI[7]=Chiudi il programma
LoadedModule[0]=C:\Program Files\Oracle\VirtualBox\VirtualBox.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\system32\kernel32.dll
LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\system32\OPENGL32.dll
LoadedModule[5]=C:\Windows\system32\msvcrt.dll
LoadedModule[6]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[7]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[8]=C:\Windows\system32\RPCRT4.dll
LoadedModule[9]=C:\Windows\system32\GDI32.dll
LoadedModule[10]=C:\Windows\system32\USER32.dll
LoadedModule[11]=C:\Windows\system32\LPK.dll
LoadedModule[12]=C:\Windows\system32\USP10.dll
LoadedModule[13]=C:\Windows\system32\GLU32.dll
LoadedModule[14]=C:\Windows\system32\DDRAW.dll
LoadedModule[15]=C:\Windows\system32\DCIMAN32.dll
LoadedModule[16]=C:\Windows\system32\SETUPAPI.dll
LoadedModule[17]=C:\Windows\system32\CFGMGR32.dll
LoadedModule[18]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[19]=C:\Windows\system32\ole32.dll
LoadedModule[20]=C:\Windows\system32\DEVOBJ.dll
LoadedModule[21]=C:\Windows\system32\dwmapi.dll
LoadedModule[22]=C:\Program Files\Oracle\VirtualBox\VBoxVMM.dll
LoadedModule[23]=C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_88e41e092fab0294\MSVCR80.dll
LoadedModule[24]=C:\Program Files\Oracle\VirtualBox\VBoxREM.dll
LoadedModule[25]=C:\Program Files\Oracle\VirtualBox\VBoxRT.dll
LoadedModule[26]=C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_88e41e092fab0294\MSVCP80.dll
LoadedModule[27]=C:\Windows\system32\WS2_32.dll
LoadedModule[28]=C:\Windows\system32\NSI.dll
LoadedModule[29]=C:\Program Files\Oracle\VirtualBox\QtCoreVBox4.dll
LoadedModule[30]=C:\Program Files\Oracle\VirtualBox\QtGuiVBox4.dll
LoadedModule[31]=C:\Windows\system32\comdlg32.dll
LoadedModule[32]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[33]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.17514_none_a4d6a923711520a9\COMCTL32.dll
LoadedModule[34]=C:\Windows\system32\SHELL32.dll
LoadedModule[35]=C:\Windows\system32\IMM32.dll
LoadedModule[36]=C:\Windows\system32\MSCTF.dll
LoadedModule[37]=C:\Windows\system32\WINMM.dll
LoadedModule[38]=C:\Windows\system32\WINSPOOL.DRV
LoadedModule[39]=C:\Program Files\Oracle\VirtualBox\QtNetworkVBox4.dll
LoadedModule[40]=C:\Program Files\Oracle\VirtualBox\QtOpenGLVBox4.dll
LoadedModule[41]=C:\Windows\system32\apphelp.dll
LoadedModule[42]=C:\Windows\AppPatch\AppPatch64\AcGenral.DLL
LoadedModule[43]=C:\Windows\system32\SspiCli.dll
LoadedModule[44]=C:\Windows\system32\sfc.dll
LoadedModule[45]=C:\Windows\system32\sfc_os.DLL
LoadedModule[46]=C:\Windows\system32\USERENV.dll
LoadedModule[47]=C:\Windows\system32\profapi.dll
LoadedModule[48]=C:\Windows\system32\MPR.dll
LoadedModule[49]=C:\Windows\system32\uxtheme.dll
LoadedModule[50]=C:\Windows\system32\CRYPTBASE.dll
LoadedModule[51]=C:\Windows\system32\CLBCatQ.DLL
LoadedModule[52]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[53]=C:\Windows\system32\rsaenh.dll
LoadedModule[54]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[55]=C:\Windows\system32\SXS.DLL
LoadedModule[56]=C:\Program Files\Oracle\VirtualBox\VBoxC.dll
LoadedModule[57]=C:\Windows\system32\iphlpapi.dll
LoadedModule[58]=C:\Windows\system32\WINNSI.DLL
LoadedModule[59]=C:\Program Files\WIDCOMM\Bluetooth Software\btmmhook.dll
LoadedModule[60]=C:\Windows\system32\PSAPI.DLL
LoadedModule[61]=C:\Program Files\Oracle\VirtualBox\VBoxSharedClipboard.DLL
LoadedModule[62]=C:\Program Files\Oracle\VirtualBox\VBoxGuestPropSvc.DLL
LoadedModule[63]=C:\Program Files\Oracle\VirtualBox\VBoxGuestControlSvc.DLL
LoadedModule[64]=C:\Program Files\Oracle\VirtualBox\VBoxDD.DLL
LoadedModule[65]=C:\Program Files\Oracle\VirtualBox\VBoxDDU.dll
LoadedModule[66]=C:\Program Files\Oracle\VirtualBox\VBoxDD2.dll
LoadedModule[67]=C:\Program Files\Oracle\VirtualBox\VBoxSharedFolders.DLL
LoadedModule[68]=C:\Windows\system32\dhcpcsvc.DLL
LoadedModule[69]=C:\Windows\system32\dhcpcsvc6.DLL
LoadedModule[70]=C:\Windows\System32\dsound.dll
LoadedModule[71]=C:\Windows\System32\POWRPROF.dll
LoadedModule[72]=C:\Windows\System32\MMDevApi.dll
LoadedModule[73]=C:\Windows\System32\PROPSYS.dll
LoadedModule[74]=C:\Windows\system32\AUDIOSES.DLL
LoadedModule[75]=C:\Windows\system32\wdmaud.drv
LoadedModule[76]=C:\Windows\system32\ksuser.dll
LoadedModule[77]=C:\Windows\system32\AVRT.dll
LoadedModule[78]=C:\Windows\system32\msacm32.drv
LoadedModule[79]=C:\Windows\system32\MSACM32.dll
LoadedModule[80]=C:\Windows\system32\midimap.dll
LoadedModule[81]=C:\Windows\system32\mswsock.dll
LoadedModule[82]=C:\Windows\system32\mscms.dll
LoadedModule[83]=C:\Windows\System32\wshtcpip.dll
LoadedModule[84]=C:\Windows\system32\icm32.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Ha smesso di funzionare
ConsentKey=APPCRASH
AppName=Oracle VM VirtualBox Manager
AppPath=C:\Program Files\Oracle\VirtualBox\VirtualBox.exe
Any idea?

Thanks

Re: Windows Explorer keeps on crashing

Posted: 27. Apr 2012, 21:03
by squall leonhart
@ Johan Hartzenberg

NVIDIA 280.13 < Release 280 drivers have KNOWN crashes in the opengl client driver due to some bugs in the multithreaded opengl code.

use a new package.
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