Ubuntu 11.04 installation stops at copying files

Discussions about using Linux guests in VirtualBox.
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knoblauch
Posts: 8
Joined: 1. Jul 2011, 12:25
Primary OS: MS Windows XP
VBox Version: OSE other
Guest OSses: Ubuntu

Ubuntu 11.04 installation stops at copying files

Post by knoblauch »

I am trying to install Ubuntu 11.04 from LiveCD on VirtualBox 4.0.10 on WinXP host PC.
LiveCD boots without problems. Then I start install onto the hard disk. The installer hangs with upper part of installer windows reading "Where are you ?", world map and buttons BACK and FORWARD disabled, lower part reading "Copying files" or "Calculating files to skip copying".
Ubuntu 10.04 LTS installs without problems (just checked that)
Would appreciate any hint or suggestion on how to fix this

UPDATED
Judging from http://ubuntuforums.org/showthread.php?t=1776815 this must be VirtualBox issue ...
Lukas Siegel
Posts: 1
Joined: 4. Jul 2011, 10:06
Primary OS: MS Windows 7
VBox Version: OSE other
Guest OSses: Ubuntu

Re: Ubuntu 11.04 installation stops at copying files

Post by Lukas Siegel »

This is not a VirtualBox issue, it also happened when I installed Ubuntu (32 and 64 bit) natively on different PCs. You just need to wait some time (10 min), then the installation process proceeds normally.
knoblauch
Posts: 8
Joined: 1. Jul 2011, 12:25
Primary OS: MS Windows XP
VBox Version: OSE other
Guest OSses: Ubuntu

Re: Ubuntu 11.04 installation stops at copying files

Post by knoblauch »

Unfortunately waiting (more than one hour) does not bring anything. As described in the link above I get the last entry in the syslog "ubuntu ubiquity[XXXX]: switched to page timezone" and no further entries are logged in the syslog and there is no VM disk activity.
fixedwheel
Volunteer
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Joined: 13. Sep 2008, 02:18

Re: Ubuntu 11.04 installation stops at copying files

Post by fixedwheel »

post a VBox.log (post the log file as attachment!)
it can be found from the Virtualbox GUI main window: Machine -> show log
knoblauch
Posts: 8
Joined: 1. Jul 2011, 12:25
Primary OS: MS Windows XP
VBox Version: OSE other
Guest OSses: Ubuntu

Re: Ubuntu 11.04 installation stops at copying files

Post by knoblauch »

created new VM, booted from LiveCD, started installer (Ubiquity), got stuck with installation, saved the syslog and the requested vbox.log, posted in the attachement
Attachments
syslog.dat.txt
(56.02 KiB) Downloaded 141 times
Ubuntu 11.04-2011-07-04-15-11-17.log
(54.82 KiB) Downloaded 127 times
fixedwheel
Volunteer
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Re: Ubuntu 11.04 installation stops at copying files

Post by fixedwheel »

knoblauch wrote:created new VM, booted from LiveCD, started installer (Ubiquity),
i guess giving 512MB may be a little low, when installing from the Live-CD desktop...

what happens if you select "install" instead "try ubuntu"? (one of the first questions just after boot)


OTOH you don't have enabled VT-x hardware virtualisation in BIOS (its supported by your CPU) so you may expect degraded perfomance
knoblauch
Posts: 8
Joined: 1. Jul 2011, 12:25
Primary OS: MS Windows XP
VBox Version: OSE other
Guest OSses: Ubuntu

Re: Ubuntu 11.04 installation stops at copying files

Post by knoblauch »

Have tried with 960MB - outcome the same.
If I select "install" instead of "try ubuntu", nothing is different except that when the installation hangs, the mouse pointer switches from arrow to timer
fixedwheel
Volunteer
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Joined: 13. Sep 2008, 02:18

Re: Ubuntu 11.04 installation stops at copying files

Post by fixedwheel »

in your VBox.log i see lots of messages like
00:00:19.319 PATM: patmR3RefreshPatch: succeeded to refresh patch at c1005170
i have a few of those messages with my old P4 box (no VT-x capable CPU) and i think they are generated by the "software virtualisation" code

your Core2 6300 CPU can do VT-x hardware virtualisation but its disabled by the BIOS and i guess this could trigger a bug - so please try to enable hardware virtualisation in your BIOS, its better anyway
knoblauch
Posts: 8
Joined: 1. Jul 2011, 12:25
Primary OS: MS Windows XP
VBox Version: OSE other
Guest OSses: Ubuntu

Re: Ubuntu 11.04 installation stops at copying files

Post by knoblauch »

Sorry to say that, but after enabling virtualization in BIOS the problem remains. To be on the safe side I used the new VM.
New vbox.log and syslog files in the attachement
Attachments
Ubuntu 11.04-2011-07-05-11-59-14.log
(47.82 KiB) Downloaded 121 times
syslog.dat.txt
(56.11 KiB) Downloaded 112 times
fixedwheel
Volunteer
Posts: 1699
Joined: 13. Sep 2008, 02:18

Re: Ubuntu 11.04 installation stops at copying files

Post by fixedwheel »

here @work i have a very similar CPU: Core2 6320 but other host OS: Debian Squeeze 32bit. I did two installs of 11.04 guest, first "install" second one "try ubuntu" type, both successful (so far, #2 is waiting for me to specify keyboard and thats after the timezone...). Both have all VBox default settings, but no connection to internet as the VBox NAT can't pass our shops proxy.
As your installation stops at setting the timezone ("Where are you ?", world map) and near the end of your syslog i read:
Jul  4 12:14:31 ubuntu clock-setup: rdate: Not enough valid responses received in time
Jul  4 12:14:31 ubuntu clock-setup: rdate: Unable to get a reasonable time estimate
without internet i get instead something like
Jul  5 10:59:57 ubuntu clock-setup: rdate: ntp.ubuntu.com: Name or service not known
:?: try with disconnected virtual network cable :? ...

sorry, other than that i'm out of ideas for now, you may consider opening a bug report in the Bugtracker (separate account needed) => http://www.virtualbox.org/wiki/Bugtracker
knoblauch
Posts: 8
Joined: 1. Jul 2011, 12:25
Primary OS: MS Windows XP
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Guest OSses: Ubuntu

Re: Ubuntu 11.04 installation stops at copying files

Post by knoblauch »

try with disconnected virtual network cable
I tried that already. Logically thinking it has to be something special on the host what prevents the expected course of the installation ....

Thank you for your effort anyway
fixedwheel
Volunteer
Posts: 1699
Joined: 13. Sep 2008, 02:18

Re: Ubuntu 11.04 installation stops at copying files

Post by fixedwheel »

a last shot into the blue:

when booting the CD, at first there is a little keyboard symbol at the bottom: hit the ESC key, choose one of the F6 options e.g. "noapic" ...
knoblauch
Posts: 8
Joined: 1. Jul 2011, 12:25
Primary OS: MS Windows XP
VBox Version: OSE other
Guest OSses: Ubuntu

Re: Ubuntu 11.04 installation stops at copying files

Post by knoblauch »

noapic did not help, but I tried one more time to install with disabled VM network adapter and it worked this time.
Thank you very much for your assistance.
fixedwheel
Volunteer
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Joined: 13. Sep 2008, 02:18

Re: Ubuntu 11.04 installation stops at copying files

Post by fixedwheel »

knoblauch wrote:install with disabled VM network adapter and it worked this time.
strange ... :idea: instead using default "Intel PRO/1000 MT Desktop" try another emulated NIC like "virtio-net" (should be well supported by modern Linux kernel) or former VBox default "PCnet-Fast III"
knoblauch
Posts: 8
Joined: 1. Jul 2011, 12:25
Primary OS: MS Windows XP
VBox Version: OSE other
Guest OSses: Ubuntu

Re: Ubuntu 11.04 installation stops at copying files

Post by knoblauch »

none of them works, nor bridged adapter (IP assigned manually while in "try ubuntu")
the workaround seems to be network plug out ...
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