Mac OS X USB HTC Hero fails

[peterjenkins]

I'm unable to connect my HTC Hero (an android based phone) to a running Windows VM using USB

Every time I get the same problem. The phone won't appear in the guest OS (either as USB storage device or using HTC sync). I am able to mount a seperate USB flash drive with no problems.

Virtualbox: 3.1.4
Host OS: OS X 10.6.2
Guest OS's tried: Windows XP SP3 32bit and Windows 7 64bit

I've tried USB hubs version 1 & 2 and I've tried broad and narrow filters in the port settings. I've also tried no filters and connecting the device using the Devices: USB Devices menu, but the phone is always greyed out. I've tried rebooting the guest(s).

I'm using the latest version of the HTC sync software (but I suspect the problem is at a much lower level so I'll ignore this).

It seems like OS X isn't letting go of the device, perhaps because it appears in some way as multiple devices (though System Profiler doesn't show multiple devices).

I note the following bug which sounds rather similar, and which recommends downgrading to 3.1.2, but I've just upgraded in the hope of resolving this very issue.

http://www.virtualbox.org/ticket/6199

Anyone got any other ideas?

Thanks in advance,
Peter.

[michust]

Had the same with Linux (Kubuntu) as host on another system, I think this issue is related to the HTC Sync Software autodetect feature.
I tested with my old SE P1i too and it was not detected.

But funny, I am not alone, Hero as Mobile and a MAC as computer.

Michael