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[Solved] Can't install guest additions 304 on Server 2003 R2

Posted: 25. Aug 2009, 09:42
by rsd
I'm running virtualbox 3.0.4 r50677 on ubuntu 9.04

My guest OS is Windows Server 2003 R2 Enterprise Edition, Service Pack 2

I can't install version 3.0.4 of the guest additions. The VM was running fine previously but suddenly it started blue screening on boot. I booted into safe mode and attempted to install the latest guest additions, thinking it would resolve the problem. It didn't. I've found if I disable "Virtualbox Device" in the hardware device manager I can at least get into windows.

I can't install the latest guest additions in safe mode or normal mode, the install log follows:

Code: Select all

Output folder: C:\Program Files\Sun\VirtualBox Guest Additions

Version: 3.0.4.50677

No previous version of Sun VirtualBox Guest Additions detected.

Minimum Windows version: 2k

Output folder: C:\Program Files\Sun\VirtualBox Guest Additions

Extract: VBoxDrvInst.exe... 100%

Extract: VBoxVideo.inf... 100%

Extract: VBoxVideo.cat... 100%

Extract: iexplore.ico... 100%

Output folder: C:\Program Files\Sun\VirtualBox Guest Additions

Stopping VBoxService ...

Stopping VBoxService done.

Stopping VBoxTray ...

Stopping VBoxTray done.

Output folder: C:\Program Files\Sun\VirtualBox Guest Additions

Extract: VBoxVideo.sys... 100%

Extract: VBoxDisp.dll... 100%

Extract: VBoxMouse.sys... 100%

Extract: VBoxMouse.inf... 100%

Extract: VBoxMouse.cat... 100%

Extract: VBoxGuest.sys... 100%

Extract: VBoxGuest.inf... 100%

Extract: VBoxGuest.cat... 100%

Extract: VBCoInst.dll... 100%

Extract: VBoxTray.exe... 100%

Extract: VBoxControl.exe... 100%

Extract: VBoxWHQLFake.exe... 100%

Output folder: C:\WINDOWS\system32

Extract: VBoxService.exe... 100%

Extract: VBoxGINA.dll... 100%

Output folder: C:\WINDOWS\system32

Extract: VBoxOGLarrayspu.dll... 100%

Extract: VBoxOGLcrutil.dll... 100%

Extract: VBoxOGLerrorspu.dll... 100%

Extract: VBoxOGLpackspu.dll... 100%

Extract: VBoxOGLpassthroughspu.dll... 100%

Extract: VBoxOGLfeedbackspu.dll... 100%

Extract: VBoxOGL.dll... 100%

Extract: C:\WINDOWS\system32\drivers\VBoxSF.sys... 100%

Extract: C:\WINDOWS\system32\VBoxMRXNP.dll... 100%

Extract: C:\WINDOWS\system32\VBoxHook.dll... 100%

Installing Drivers...

Output folder: C:\Program Files\Sun\VirtualBox Guest Additions

Installing video driver ...

Installing driver ...

HardwareID: PCI\VEN_80EE&DEV_BEEF&SUBSYS_00000000&REV_00

Device class name: Display

Number of GUIDs found: 1

INF-File: C:\Program Files\Sun\VirtualBox Guest Additions\VBoxVideo.inf

INF-Path: C:\Program Files\Sun\VirtualBox Guest Additions\

Updating driver for plug'n play devices ...

Installation successful.

Installing guest driver ...

Installing driver ...

HardwareID: PCI\VEN_80EE&DEV_CAFE&SUBSYS_00000000&REV_00

Device class name: Media

Number of GUIDs found: 1

INF-File: C:\Program Files\Sun\VirtualBox Guest Additions\VBoxGuest.inf

INF-Path: C:\Program Files\Sun\VirtualBox Guest Additions\

Updating driver for plug'n play devices ...

ERROR (00000005): Access is denied.

ERROR: Could not install files for Windows 2000 / XP / Vista! Installation aborted.
I've tried running it as administrator explicitly, I've tried manually installing the drivers from the files it puts in the installation path, nothing works. I'm getting a bit desperate as this VM is my primary work virtual - I'm a developer, so without it running smoothly my productivity takes a major dive. Any suggestions will be appreciated.

Re: Can't install guest additions 3.0.4 on Server 2003 R2

Posted: 25. Aug 2009, 10:23
by vbox4me2
Doesn't w3k have additional security measures to prevent files from being overwritten? you might have to disable that for the moment, the access denied is a clear message.

Re: Can't install guest additions 3.0.4 on Server 2003 R2

Posted: 26. Aug 2009, 09:11
by rsd
Unfortunately it doesn't appear to be anything that simple. I downloaded the 3.0.2 Ubuntu .deb, extracted the guest additions and they install perfectly. With 3.0.2 installed it still bluescreens though, so I really need to get 3.0.4 up and running.

Re: Can't install guest additions 3.0.4 on Server 2003 R2

Posted: 26. Aug 2009, 10:24
by Sasquatch
What is the exact BSOD code and error file?

Re: Can't install guest additions 3.0.4 on Server 2003 R2

Posted: 26. Aug 2009, 10:37
by rsd
Code is 000000CE and there is no file.

I have now managed to install 3.0.4 guest additions under safe mode, after I uninstalled PowerShell 1.0. I have no clue if it's related but I saw it caused issues with some other driver installations somewhere. After the installation of the guest additions I was still getting a BSOD, but several reboots later I've managed to get back into windows. I have no clue why. I need to get some work done so I'm not going to mess with it. Will post again if I have the same issue when I get into the office tomorrow morning and have to start the VM up.

Sorry this is all a bit vague, it's been pretty frustrating between "Access Denied" and no useful error code / driver file name on the BSOD. Error messages with no specifics are a pain.

Re: Can't install guest additions 3.0.4 on Server 2003 R2

Posted: 11. Sep 2009, 14:54
by rsd
While not related to installing the guest additions (Which seems to be resolved in 3.0.6)

This work around solved my BSOD issues with intelppm.sys:

http://blogs.msdn.com/virtual_pc_guy/ar ... 84461.aspx