Can't uninstall 2.2.0 on Windows7 RC1
Posted: 1. Jul 2009, 06:41
Hi,
I've got some output from msiexec.exe to help debug this. I can't seem to uninstall (2.2.0), or install (3.0.0) VirtualBox on a Windows7 laptop that had 2.2.0 previously installed. Below is the MSI log. It seems to fail in the finalization step where windows is attempting to uninstall drivers (install step UninstallDriverPackages fails). Any hints would be appreciated. On a positive note, 2.2.0 seems to be running OK on Windows7.
Thanks,
Tim
Action start 21:35:53: InstallFinalize.
VBox HostInterfaces: Enumerating interfaces ...
VBox HostInterfaces: No interfaces found.
VBox HostInterfaces: Removing interfaces done.
DIFXAPP: UninstallDriverPackages()
DIFXAPP: 'CustomActionData' property 'DIFxApp Version' is 2.1.
DIFXAPP: 'CustomActionData' property 'UI Level' is 3.
DIFXAPP: 'CustomActionData' property 'componentId' is {B7D782D2-96DF-4775-A0E1-A76CF7B04B65}.
DIFXAPP: 'CustomActionData' property 'flags' is 0xF.
DIFXAPP: 'CustomActionData' property 'ProductName' is Sun xVM VirtualBox.
DIFXAPP: 'CustomActionData' property 'ManufacturerName' is Sun Microsystems, Inc..
DIFXAPP: ERROR 0x2 encountered while opening persistent-info key for component '{B7D782D2-96DF-4775-A0E1-A76CF7B04B65}'
DIFXAPP: UninstallDriverPackages failed with error 0x2
DIFXAPP: RETURN: UninstallDriverPackages() 2 (0x2)
CustomAction MsiUninstallDrivers returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 21:35:54: InstallFinalize. Return value 3.
Action ended 21:35:56: INSTALL. Return value 3.
I've got some output from msiexec.exe to help debug this. I can't seem to uninstall (2.2.0), or install (3.0.0) VirtualBox on a Windows7 laptop that had 2.2.0 previously installed. Below is the MSI log. It seems to fail in the finalization step where windows is attempting to uninstall drivers (install step UninstallDriverPackages fails). Any hints would be appreciated. On a positive note, 2.2.0 seems to be running OK on Windows7.
Thanks,
Tim
Action start 21:35:53: InstallFinalize.
VBox HostInterfaces: Enumerating interfaces ...
VBox HostInterfaces: No interfaces found.
VBox HostInterfaces: Removing interfaces done.
DIFXAPP: UninstallDriverPackages()
DIFXAPP: 'CustomActionData' property 'DIFxApp Version' is 2.1.
DIFXAPP: 'CustomActionData' property 'UI Level' is 3.
DIFXAPP: 'CustomActionData' property 'componentId' is {B7D782D2-96DF-4775-A0E1-A76CF7B04B65}.
DIFXAPP: 'CustomActionData' property 'flags' is 0xF.
DIFXAPP: 'CustomActionData' property 'ProductName' is Sun xVM VirtualBox.
DIFXAPP: 'CustomActionData' property 'ManufacturerName' is Sun Microsystems, Inc..
DIFXAPP: ERROR 0x2 encountered while opening persistent-info key for component '{B7D782D2-96DF-4775-A0E1-A76CF7B04B65}'
DIFXAPP: UninstallDriverPackages failed with error 0x2
DIFXAPP: RETURN: UninstallDriverPackages() 2 (0x2)
CustomAction MsiUninstallDrivers returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 21:35:54: InstallFinalize. Return value 3.
Action ended 21:35:56: INSTALL. Return value 3.