Guest additions appears to install successfully but does not function

[user41]

I'm running a windows 10 guest on a manjaro linux host. I installed virtualbox 7.0.18-1 and the insert guest additions cd image option in the devices menu would always get stuck on downloading. I found the guest iso in my package manager but after installing it realised it was for 7.0.20.1 so i uninstalled it through "add or remove programs" in windows, then replaced it with the iso for 7.0.18 and ran vboxwindowsadditions.exe. It appears to install successfully and prompts me to restart, but upon restarting i still cannot drag and drop or share clipboards (yes, both are set to bidirectional). Interestingly the insert guest additions cd image option under devices seems to now recognise that the image exists, it no longer tries to download and sometimes creates a copy of the drive. I've tried reinstalling many times without success.

The only notable modification to the guest is o&o shutup 10 to disable telemetry and bloat, but i do not think this should affect guest additions.

Under display i've enabled 3d acceleration since that was mentioned in an old post related to guest additions issues

Operating System: Manjaro Linux
KDE Plasma Version: 6.0.5
KDE Frameworks Version: 6.2.0
Qt Version: 6.7.1
Kernel Version: 6.1.92-1-MANJARO (64-bit)
Graphics Platform: X11

logs are attached

[peanutsunless]

Hi have any update? It seems like this is a missed topic.

[multiOS]

Sorry you haven't had any earlier response. I've had a look through the VBox.log and text documents you attached.

The log appears to be incomplete as it doesn't show a complete shutdown. However, it shows the location of the Guest Additions iso file but does not contain any of the entries I would normally expect to see when the Guest Additions have been successfully installed. From the Text documents it appears that you have some third-party (i.e. non-Microsoft) security software installed in the VM. - (Symantec is mentioned a number of times) and, looking through the Guest Additions installation reporting, it appears that the essential drivers that VirtualBox needs to install to provide the extra Guest Additions features are being rejected, presumably by that Symantec software.

[user41]

Thanks for your response, that is strange as i installed a vanilla copy of windows 10 and didn't add any security software. It might be part of microsoft sql server since that installs a bunch of stuff, but i wouldn't expect it to block other installations like that.

I reinstalled the iso again and ran using "run as administrator" option, it worked first try. Its probably my fault for not trying that earlier but it would be helpful if its mentioned in the manual or installation window if this is a requirement. As a non windows user i assumed running on an administrator account and accepting "allow this app to make changes to your device" was already doing this.

You're right about the drivers being rejected, despite the directory in program files being created correctly nothing new had appeared in device manager until the successful installation.

[multiOS]

Thanks for reporting back on your results, I should probably have thought of re-trying the Guest Additions installation with "Run as Administrator", but I unfortunately I was distracted by the rejection messages which aren't common in my experience, unless some "third party" software is blocking the installation. I'll remember that one for the future.

Hope everything continues to work for you.