VMs Crashing

Discussions related to using VirtualBox on Windows hosts.
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Mike86
Posts: 6
Joined: 13. Nov 2020, 00:46

VMs Crashing

Post by Mike86 »

Hello,

I had a problem where none of my VMs would launch -- getting different errors such as "Unable to load header file", and "Access Denied". After updating to the latest version of Virtualbox Manager (7.0.12) the problem seemed to be fixed -- I could open and use the VMs. But after a short while the two VMs I had open froze and were no longer usable. I have attached the log and any help is appreciated.
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scottgus1
Site Moderator
Posts: 20945
Joined: 30. Dec 2009, 20:14
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Windows, Linux

Re: VMs Crashing

Post by scottgus1 »

One thing that may or may not be involved: the Extension Pacl is not matched (EP version must match the host Virtualbox version):
00:00:07.206300 VirtualBox VM 7.0.12 r159484 win.amd64 (Oct 12 2023 19:53:29) release log
00:00:07.363721 Installed Extension Packs:
00:00:07.363739 Oracle VM VirtualBox Extension Pack (Version: 6.1.26 r145957; VRDE Module: VBoxVRDP; Crypto Module: unusable because of 'VBoxExtPackVMRegister returned VERR_VERSION_MISMATCH, pReg=0000000000000000 ErrInfo='Helper version mismatch - expected 0x3 got 0x50000'')
The OS inside the VM BSODs:
00:21:50.718973 GIM: HyperV: Guest indicates a fatal condition! P0=0x109 P1=0xa39fc3dc2c38db2e P2=0xb3b6d0627ebb3e92 P3=0x6 P4=0x18
00:22:03.107763 VMMDev: Guest Log: VBoxGuest: BugCheck! P0=0x109 P1=0xa39fc3dc2c38db2e P2=0xb3b6d0627ebb3e92 P3=0x6 P4=0x18
The VM "hardware" stays running, so maybe the problem is inside the OS? Try a new fresh install in a new VM, no need ot activate. See if the new OS stays running.
Mike86
Posts: 6
Joined: 13. Nov 2020, 00:46

Re: VMs Crashing

Post by Mike86 »

Thanks, I've updated the Extension Pack and will see if that fixes the problem. Still not sure why I ran into the initial problem when the Extension Pack version matched the VBox Manager I was running.
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