I'm getting at least two blue screens every day, tracable back to the VBox USB subsystem.
Any idea on next steps?
Many thanks !
Code: Select all
OS Name Microsoft Windows 11 Home
Version 10.0.22631 Build 22631
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name KHAPMYLES
System Manufacturer ASUSTeK COMPUTER INC.
System Model ASUS TUF Gaming F15 FX507ZU4_FX507ZU
System Type x64-based PC
System SKU
Processor 12th Gen Intel(R) Core(TM) i7-12700H, 2300 Mhz, 14 Core(s), 20 Logical Processor(s)
BIOS Version/Date American Megatrends International, LLC. FX507ZU4.321, 2023-07-19
SMBIOS Version 3.5
Embedded Controller Version 0.69
BIOS Mode UEFI
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Product FX507ZU4
BaseBoard Version 1.0
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.22621.2506"
User Name KhapMyles\smdea
Time Zone Eastern Standard Time
Installed Physical Memory (RAM) 32.0 GB
Total Physical Memory 31.6 GB
Available Physical Memory 6.29 GB
Total Virtual Memory 67.6 GB
Available Virtual Memory 26.9 GB
Page File Space 36.0 GB
Page File C:\pagefile.sys
Kernel DMA Protection On
Virtualization-based security Running
Virtualization-based security Required Security Properties
Virtualization-based security Available Security Properties Base Virtualization Support, Secure Boot, DMA Protection, UEFI Code Readonly, Mode Based Execution Control, APIC Virtualization
Virtualization-based security Services Configured Hypervisor enforced Code Integrity
Virtualization-based security Services Running Hypervisor enforced Code Integrity
Windows Defender Application Control policy Enforced
Windows Defender Application Control user mode policy Off
Device Encryption Support Elevation Required to View
A hypervisor has been detected. Features required for Hyper-V will not be displayed. Result of analysis of most recent minidump:
Code: Select all
************* Preparing the environment for Debugger Extensions Gallery repositories **************
ExtensionRepository : Implicit
UseExperimentalFeatureForNugetShare : true
AllowNugetExeUpdate : true
AllowNugetMSCredentialProviderInstall : true
AllowParallelInitializationOfLocalRepositories : true
-- Configuring repositories
----> Repository : LocalInstalled, Enabled: true
----> Repository : UserExtensions, Enabled: true
>>>>>>>>>>>>> Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds
************* Waiting for Debugger Extensions Gallery to Initialize **************
>>>>>>>>>>>>> Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.016 seconds
----> Repository : UserExtensions, Enabled: true, Packages count: 0
----> Repository : LocalInstalled, Enabled: true, Packages count: 36
Microsoft (R) Windows Debugger Version 10.0.25877.1004 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [D:\MylesDropbox\Dropbox\Advocacy\VirtualBox\121423-19921-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Path validation summary **************
Response Time (ms) Location
Deferred srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 22621 MP (20 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Kernel base = 0xfffff800`74600000 PsLoadedModuleList = 0xfffff800`752134a0
Debug session time: Thu Dec 14 12:29:37.335 2023 (UTC - 5:00)
System Uptime: 0 days 0:25:52.352
Loading Kernel Symbols
...............................................................
................................................................
................................................................
................................................................
........
Loading User Symbols
Loading unloaded module list
..........................
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff800`74a16b00 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:fffff58f`6bbe3840=00000000000000ca
4: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
PNP_DETECTED_FATAL_ERROR (ca)
PnP encountered a severe error, either as a result of a problem in a driver or
a problem in PnP itself. The first argument describes the nature of the
problem, the second argument is the address of the PDO. The other arguments
vary depending on argument 1.
Arguments:
Arg1: 0000000000000002, Invalid PDO
An API which requires a PDO has been called with either an FDO,
a PDO which hasn't been initialized yet (returned to PnP in a
QueryDeviceRelation/BusRelations), or some random piece of
memory.
Arg2: ffff9d81c3fc7060, Purported PDO.
Arg3: 0000000000000000, Driver object.
Arg4: 0000000000000000
Debugging Details:
------------------
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 639
Key : Analysis.Elapsed.mSec
Value: 7811
Key : Analysis . IO.Other.Mb
Value: 0
Key : Analysis . IO.Read.Mb
Value: 0
Key : Analysis . IO.Write.Mb
Value: 0
Key : Analysis.Init.CPU.mSec
Value: 93
Key : Analysis.Init.Elapsed.mSec
Value: 7276
Key : Analysis.Memory.CommitPeak.Mb
Value: 106
Key : Bugcheck.Code.LegacyAPI
Value: 0xca
Key : Dump.Attributes.AsUlong
Value: 1808
Key : Dump.Attributes.DiagDataWrittenToHeader
Value: 1
Key : Dump.Attributes.ErrorCode
Value: 0
Key : Dump.Attributes.KernelGeneratedTriageDump
Value: 1
Key : Dump.Attributes.LastLine
Value: Dump completed successfully.
Key : Dump.Attributes.ProgressPercentage
Value: 0
Key : Failure.Bucket
Value: 0xCA_2_VBoxUSBMon!unknown_function
Key : Failure.Hash
Value: {f383f969-2d54-027f-581d-9ff3d707fa92}
Key : Hypervisor.Enlightenments.ValueHex
Value: 1417df84
Key : Hypervisor.Flags.AnyHypervisorPresent
Value: 1
Key : Hypervisor.Flags.ApicEnlightened
Value: 0
Key : Hypervisor.Flags.ApicVirtualizationAvailable
Value: 1
Key : Hypervisor.Flags.AsyncMemoryHint
Value: 0
Key : Hypervisor.Flags.CoreSchedulerRequested
Value: 0
Key : Hypervisor.Flags.CpuManager
Value: 1
Key : Hypervisor.Flags.DeprecateAutoEoi
Value: 1
Key : Hypervisor.Flags.DynamicCpuDisabled
Value: 1
Key : Hypervisor.Flags.Epf
Value: 0
Key : Hypervisor.Flags.ExtendedProcessorMasks
Value: 1
Key : Hypervisor.Flags.HardwareMbecAvailable
Value: 1
Key : Hypervisor.Flags.MaxBankNumber
Value: 0
Key : Hypervisor.Flags.MemoryZeroingControl
Value: 0
Key : Hypervisor.Flags.NoExtendedRangeFlush
Value: 0
Key : Hypervisor.Flags.NoNonArchCoreSharing
Value: 1
Key : Hypervisor.Flags.Phase0InitDone
Value: 1
Key : Hypervisor.Flags.PowerSchedulerQos
Value: 0
Key : Hypervisor.Flags.RootScheduler
Value: 0
Key : Hypervisor.Flags.SynicAvailable
Value: 1
Key : Hypervisor.Flags.UseQpcBias
Value: 0
Key : Hypervisor.Flags.Value
Value: 21631230
Key : Hypervisor.Flags.ValueHex
Value: 14a10fe
Key : Hypervisor.Flags.VpAssistPage
Value: 1
Key : Hypervisor.Flags.VsmAvailable
Value: 1
Key : Hypervisor.RootFlags.AccessStats
Value: 1
Key : Hypervisor.RootFlags.CrashdumpEnlightened
Value: 1
Key : Hypervisor.RootFlags.CreateVirtualProcessor
Value: 1
Key : Hypervisor.RootFlags.DisableHyperthreading
Value: 0
Key : Hypervisor.RootFlags.HostTimelineSync
Value: 1
Key : Hypervisor.RootFlags.HypervisorDebuggingEnabled
Value: 0
Key : Hypervisor.RootFlags.IsHyperV
Value: 1
Key : Hypervisor.RootFlags.LivedumpEnlightened
Value: 1
Key : Hypervisor.RootFlags.MapDeviceInterrupt
Value: 1
Key : Hypervisor.RootFlags.MceEnlightened
Value: 1
Key : Hypervisor.RootFlags.Nested
Value: 0
Key : Hypervisor.RootFlags.StartLogicalProcessor
Value: 1
Key : Hypervisor.RootFlags.Value
Value: 1015
Key : Hypervisor.RootFlags.ValueHex
Value: 3f7
BUGCHECK_CODE: ca
BUGCHECK_P1: 2
BUGCHECK_P2: ffff9d81c3fc7060
BUGCHECK_P3: 0
BUGCHECK_P4: 0
FILE_IN_CAB: 121423-19921-01.dmp
TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b
DUMP_FILE_ATTRIBUTES: 0x1808
Kernel Generated Triage Dump
DEVICE_OBJECT: ffff9d81c3fc7060
DRIVER_OBJECT: ffff9d81be776cc0
IMAGE_NAME: VBoxUSBMon.sys
FAULTING_MODULE: fffff8007bc90000 UsbHub3
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: System
STACK_TEXT:
fffff58f`6bbe3838 fffff800`74eafb3d : 00000000`000000ca 00000000`00000002 ffff9d81`c3fc7060 00000000`00000000 : nt!KeBugCheckEx
fffff58f`6bbe3840 fffff800`90c439e8 : ffff9d81`c8ff55b0 ffff9d81`c3fc7060 ffff9d81`c3f48290 00000000`00000001 : nt!IoGetDevicePropertyData+0x2176ed
fffff58f`6bbe3890 ffff9d81`c8ff55b0 : ffff9d81`c3fc7060 ffff9d81`c3f48290 00000000`00000001 00000000`00000600 : VBoxUSBMon+0x39e8
fffff58f`6bbe3898 ffff9d81`c3fc7060 : ffff9d81`c3f48290 00000000`00000001 00000000`00000600 ffff9d81`c3f483a4 : 0xffff9d81`c8ff55b0
fffff58f`6bbe38a0 ffff9d81`c3f48290 : 00000000`00000001 00000000`00000600 ffff9d81`c3f483a4 fffff58f`6bbe38d4 : 0xffff9d81`c3fc7060
fffff58f`6bbe38a8 00000000`00000001 : 00000000`00000600 ffff9d81`c3f483a4 fffff58f`6bbe38d4 fffff58f`6bbe38d0 : 0xffff9d81`c3f48290
fffff58f`6bbe38b0 00000000`00000600 : ffff9d81`c3f483a4 fffff58f`6bbe38d4 fffff58f`6bbe38d0 00000000`00000180 : 0x1
fffff58f`6bbe38b8 ffff9d81`c3f483a4 : fffff58f`6bbe38d4 fffff58f`6bbe38d0 00000000`00000180 ffffb003`d4edb000 : 0x600
fffff58f`6bbe38c0 fffff58f`6bbe38d4 : fffff58f`6bbe38d0 00000000`00000180 ffffb003`d4edb000 00000000`00000001 : 0xffff9d81`c3f483a4
fffff58f`6bbe38c8 fffff58f`6bbe38d0 : 00000000`00000180 ffffb003`d4edb000 00000000`00000001 00000000`00000000 : 0xfffff58f`6bbe38d4
fffff58f`6bbe38d0 00000000`00000180 : ffffb003`d4edb000 00000000`00000001 00000000`00000000 00000000`00020000 : 0xfffff58f`6bbe38d0
fffff58f`6bbe38d8 ffffb003`d4edb000 : 00000000`00000001 00000000`00000000 00000000`00020000 00000000`00000000 : 0x180
fffff58f`6bbe38e0 00000000`00000001 : 00000000`00000000 00000000`00020000 00000000`00000000 00000000`0000ffff : 0xffffb003`d4edb000
fffff58f`6bbe38e8 00000000`00000000 : 00000000`00020000 00000000`00000000 00000000`0000ffff 00000000`000000ff : 0x1
SYMBOL_NAME: VBoxUSBMon+39e8
MODULE_NAME: VBoxUSBMon
STACK_COMMAND: .cxr; .ecxr ; kb
BUCKET_ID_FUNC_OFFSET: 39e8
FAILURE_BUCKET_ID: 0xCA_2_VBoxUSBMon!unknown_function
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {f383f969-2d54-027f-581d-9ff3d707fa92}
Followup: MachineOwner
---------