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The guest host system is totally frozen

Posted: 8. May 2022, 09:36
by cata
Hello,

I've just created a Linux virtual machine. After installation, and several reboots, the guest host system is completely frozen. After capturing the mouse, it just doesn't move, but it is captured for definite.

Why does this happen?

Re: The guest host system is totally frozen

Posted: 8. May 2022, 10:16
by mpack
Please provide a VM log file. Make sure the VM is fully shut down, then right click it in the manager UI. Select "Show Log" and save "VBox.log" (no other file) to a zip file. Attach the zip here.

Re: The guest host system is totally frozen

Posted: 9. May 2022, 09:55
by cata
Hello,

Thank you for your reply. I have attached the file.

Re: The guest host system is totally frozen

Posted: 9. May 2022, 11:23
by mpack
Please read the instructions again, which called for a complete log, zipped.

But I can already see that you have Hyper-v enabled.
See HMR3Init: Attempting fall back to NEM (Hyper-V is active).

Re: The guest host system is totally frozen

Posted: 9. May 2022, 11:38
by cata
mpack wrote:Please read the instructions again, which called for a complete log, zipped.

But I can already see that you have Hyper-v enabled.
See HMR3Init: Attempting fall back to NEM (Hyper-V is active).
Hi,

I have attached the archive.

Re: The guest host system is totally frozen

Posted: 9. May 2022, 11:45
by mpack
Note that I provided the solution link already.