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Can't open virtual machine, error message!

Posted: 18. Apr 2022, 17:16
by Andrew6523
Hello, I have just suddenly started getting this error message and I am no longer able to open the virtual machine, ''A critical error has occurred while running the virtual machine and the machine execution has been stopped.'' It requests that i provide the contents of the log file and the image file VBox.png. How should i provide the contents to the log file? Should i copy and paste the text or use another method? Also, I don't know where to find the image file. Help please.

Re: Can't open virtual machine, error message!

Posted: 18. Apr 2022, 17:57
by scottgus1
Both files can be zipped, then posted using the forum's Upload Attachment tab.

Re: Can't open virtual machine, error message!

Posted: 18. Apr 2022, 18:22
by Andrew6523
I am trying to upload it but getting the following message: ''The extension 1 is not allowed'' Also I am unable to locate the image file.

Re: Can't open virtual machine, error message!

Posted: 18. Apr 2022, 20:38
by scottgus1
The image file might not be needed.
Andrew6523 wrote:''The extension 1 is not allowed''
scottgus1 wrote:files can be zipped
A zipped log does not have a "1" extension. :wink:

Re: Can't open virtual machine, error message!

Posted: 18. Apr 2022, 20:54
by Andrew6523
VBox.log.zip
(62.42 KiB) Downloaded 192 times

Re: Can't open virtual machine, error message!

Posted: 19. Apr 2022, 10:08
by mpack
00:00:05.755833 !! VCPU0: Guru Meditation -2708 (VERR_VMM_SET_JMP_ABORTED_RESUME)
You have superfluous third party AV installed (AVG or Avast), and it interferes with VirtualBox. The AV software has an option to not use hardware virtualization.

Re: Can't open virtual machine, error message!

Posted: 19. Apr 2022, 17:36
by Andrew6523
mpack wrote:
00:00:05.755833 !! VCPU0: Guru Meditation -2708 (VERR_VMM_SET_JMP_ABORTED_RESUME)
You have superfluous third party AV installed (AVG or Avast), and it interferes with VirtualBox. The AV software has an option to not use hardware virtualization.
That fixed it, hardware assisted virtualisation was turned on in Avast. Thanks a lot :D