Can't open virtual machine, error message!

[Andrew6523]

Hello, I have just suddenly started getting this error message and I am no longer able to open the virtual machine, ''A critical error has occurred while running the virtual machine and the machine execution has been stopped.'' It requests that i provide the contents of the log file and the image file VBox.png. How should i provide the contents to the log file? Should i copy and paste the text or use another method? Also, I don't know where to find the image file. Help please.

[scottgus1]

Both files can be zipped, then posted using the forum's Upload Attachment tab.

[Andrew6523]

I am trying to upload it but getting the following message: ''The extension 1 is not allowed'' Also I am unable to locate the image file.

[scottgus1]

The image file might not be needed.

''The extension 1 is not allowed''

files can be zipped

A zipped log does not have a "1" extension.

[Andrew6523]

VBox.log.zip

(62.42 KiB) Downloaded 191 times

[mpack]

00:00:05.755833 !! VCPU0: Guru Meditation -2708 (VERR_VMM_SET_JMP_ABORTED_RESUME)

You have superfluous third party AV installed (AVG or Avast), and it interferes with VirtualBox. The AV software has an option to not use hardware virtualization.

[Andrew6523]

00:00:05.755833 !! VCPU0: Guru Meditation -2708 (VERR_VMM_SET_JMP_ABORTED_RESUME)

You have superfluous third party AV installed (AVG or Avast), and it interferes with VirtualBox. The AV software has an option to not use hardware virtualization.

That fixed it, hardware assisted virtualisation was turned on in Avast. Thanks a lot