Can't install software on windows 10

[Dean786]

I have downloaded the same version VirtualBox and VirtualBox Extension Pack 6.1.32
I get this when I try to add VirtualBox Extension Pack 6.1.32

Failed to install the Extension Pack Oracle_VM_VirtualBox_Extension_Pack-6.1.32(1).vbox-extpack.

The installer failed with exit code 1: VBoxExtPackHelperApp.exe: error: Internal executable does reside under RTPathAppPrivateArch.

Result Code: E_FAIL (0x80004005)
Component: ExtPackManagerWrap
Interface: IExtPackManager {70401eef-c8e9-466b-9660-45cb3e9979e4}

Windows 10
i7-5820k
1TB SSD 850 EVO
16GB RAM 3000Mhz

[mpack]

I think it's saying that the main VirtualBox app is missing components, i.e. it has not been installed properly.

I would uninstall VirtualBox, then make sure that the Program Files\Oracle\VirtualBox folder is gone completely.

Then run the VirtualBox installer again, this time using "Run as administrator".

[Dean786]

same thing

Failed to install the Extension Pack C:Oracle_VM_VirtualBox_Extension_Pack-6.1.32(1).vbox-extpack.

The installer failed with exit code 1: VBoxExtPackHelperApp.exe: error: Internal executable does reside under RTPathAppPrivateArch.

Result Code: E_FAIL (0x80004005)
Component: ExtPackManagerWrap
Interface: IExtPackManager {70401eef-c8e9-466b-9660-45cb3e9979e4}

Turn off Eset Smart Security

[fth0]

Please reproduce the issue and post a zipped copy of the contents of the C:\Users\<username>\.VirtualBox (note the ".") folder, or search the files in the folder for messages containing "ExtPack:".

[scottgus1]

One other thing, besides, fth0's request above:

Failed to install the Extension Pack C:Oracle_VM_VirtualBox_Extension_Pack-6.1.32(1).vbox-extpack.

I'm going to guess this was a re-type instead of a copy, because that would have been C:\, but if your extension pack download is somehow sitting in the root of the C drive, try putting the download in a public subfolder, like C:\Users\Public.

Roots of drives have special permissions controls in Windows, especially the C:\ drive.

Also, I suspect you may have moved the download there because you couldn't find it in your Downloads folder when running the Virtualbox app under Administrator privileges, Admin is a different account structure and can cause you not to be able to access your regular account's C:\Users\{you} folder, where your Downloads would be, so you can't find the Extension Pack download. Ah, Windows... Put the Extension Pack download in C:\Users\Public, and you'll find it there in Virtualbox to install.