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Unable to start client

Posted: 11. Mar 2021, 02:47
by powersteer
Hi everyone,

Recently I restored my Mac from TimeMachine and Virtualbox (VB) stopped working.

VB app was able to launch properly, when I tries to start my client VM, i faced the error codes below:

Code: Select all

Kernel driver not installed (rc=-1908)

Make sure the kernel module has been loaded successfully.

where: suplibOsInit what: 3 VERR_VM_DRIVER_NOT_INSTALLED (-1908) - The support driver is not installed. On linux, open returned ENOENT. 

Code: Select all

Failed to open a session for the virtual machine XXX.

The virtual machine 'XXX' has terminated unexpectedly during startup with exit code 1 (0x1).

Result Code: NS_ERROR_FAILURE (0x80004005)
Component: MachineWrap
Interface: IMachine {85632c68-b5bb-4316-a900-5eb28d3413df}

I tried to uninstall / reinstall VB but each time the installation failed, I'm stuck now hoping to get help from you. Please share your experience how you manage to resolve this

Re: Unable to start client

Posted: 12. Mar 2021, 02:03
by scottgus1
Try MultiOS's suggestion here: viewtopic.php?f=22&p=481332#p481332

Re: Unable to start client

Posted: 21. Mar 2021, 15:54
by powersteer
Thank you for your suggestion, tried more than 20 times but it didn't work :(

Re: Unable to start client

Posted: 22. Mar 2021, 06:44
by granada29
@powersteer

Something you might try:

1. Uninstall VirtualBox (using the VirtualBox uninstaller script)
2. Reboot
3. In the Terminal

Code: Select all

sudo kextcache --clear-staging
4. Reboot
5. Open System Preferences/Security & Privacy/General and unlock it
6. Install VirtualBox, checking System Preferences. If an Allow Oracle entry comes up, then OK it.
7. Reboot
8. Try to run a VM

I'm not sure that 7. Reboot is essential, but it can't hurt.

Re: Unable to start client

Posted: 25. Mar 2021, 12:24
by kaowiec
granada29 wrote:@powersteer

Something you might try:

1. Uninstall VirtualBox (using the VirtualBox uninstaller script)
2. Reboot
3. In the Terminal

Code: Select all

sudo kextcache --clear-staging
4. Reboot
5. Open System Preferences/Security & Privacy/General and unlock it
6. Install VirtualBox, checking System Preferences. If an Allow Oracle entry comes up, then OK it.
7. Reboot
8. Try to run a VM

I'm not sure that 7. Reboot is essential, but it can't hurt.

I have the same problem

I tried your solution ... it doesn't work for me.
What else can I do?

Re: Unable to start client

Posted: 25. Mar 2021, 15:21
by sudokillall
I am running through the above process but not sure on point 3 - is this command to be entered in recovery mode terminal, or just normal after logging into admin user?

Re: Unable to start client

Posted: 25. Mar 2021, 15:29
by sudokillall
I ran through it, running the kextcache command from user's terminal (not recovery terminal) and still can't install, "installation failed". I will try recovery terminal this time and try again

Re: Unable to start client

Posted: 25. Mar 2021, 15:41
by sudokillall
Tried both ways now. Still failing to install so assume this isn't the cause of my problem. Will try another thread for suggestions

Re: Unable to start client

Posted: 26. Mar 2021, 20:54
by kaowiec
kaowiec wrote:
granada29 wrote:@powersteer

Something you might try:

1. Uninstall VirtualBox (using the VirtualBox uninstaller script)
2. Reboot
3. In the Terminal

Code: Select all

sudo kextcache --clear-staging
4. Reboot
5. Open System Preferences/Security & Privacy/General and unlock it
6. Install VirtualBox, checking System Preferences. If an Allow Oracle entry comes up, then OK it.
7. Reboot
8. Try to run a VM

I'm not sure that 7. Reboot is essential, but it can't hurt.
I have the same problem

I tried your solution ... it doesn't work for me.
What else can I do?
OK
it works :)
I have to add 5a point:

5a. Change - "App Store" only

Re: Unable to start client

Posted: 22. Apr 2021, 14:51
by isitme
I have followed all steps incl. step 5a (asi would not get the prompt to allow oracle in system preferences without it), but still i cannot start my windows VM on mac host. The error remains the same no matter if i try to start an existing VM or start a new one from scratch. Any ideas?

Re: Unable to start client

Posted: 19. May 2021, 04:46
by powersteer
Thank you for sharing, tried the steps you've shared religiously but unfortunately installation still failed at #6
Tried using step 5a from @kaowlec but it's still the same

I'm getting desperate :(
granada29 wrote:@powersteer

Something you might try:

1. Uninstall VirtualBox (using the VirtualBox uninstaller script)
2. Reboot
3. In the Terminal

Code: Select all

sudo kextcache --clear-staging
4. Reboot
5. Open System Preferences/Security & Privacy/General and unlock it
6. Install VirtualBox, checking System Preferences. If an Allow Oracle entry comes up, then OK it.
7. Reboot
8. Try to run a VM

I'm not sure that 7. Reboot is essential, but it can't hurt.

Re: Unable to start client

Posted: 5. Nov 2021, 10:28
by Fantomduck21
For those who face the issue with the failed installation after the step 7, reboot your mac and run the installation again. It will finish without issues and you will start your machines.