Windows keyboard key

[rainbow_guy]

Hi

I lost my admin password and trying to reset it on the server 2012 virtual machine.

I need to get to command prompt on login screen and is unable to by pressing Windows key + U.

Pressing the ease of access link does not work as well.

Please advise.

Thx

[BillG]

What is on the screen when you boot the vm? Usually on a server vm you can get to the login screen when you boot it by inserting a Ctl-Alt-Del into the vm from the Input tab at the top of the vm window.

[rainbow_guy]

Hi

Yes Ctrl Alt Del does work and we get the usual login.

If you press Windows Key U we should get to command prompt to run net user administrator

I tried the Windows Key on soft keyboard but that does not work as well.

[BillG]

I don't have a Windows 2012 vm to check. On a Windows 2019 vm, Windows Key+U gives you the display settings, just like Windows 10. If you do it before you log in, you get the Narrator and other pre-logon settings like High Contrast and Sticky Keys.