virtualbox.org

I upgraded my Virtualbox to the latest version and am now getting a problem when trying to start it, it opens then hangs for a few secs then closes down, Please see event viewer info below. Any ideas would be gratefully received and the report file that it references is attached.

Faulting application name: VirtualBox.exe, version: 5.2.44.39111, time stamp: 0x5f075be6
Faulting module name: CRYPT32.dll, version: 10.0.19041.546, time stamp: 0x14a82a01
Exception code: 0xc0000005
Fault offset: 0x0000000000030990
Faulting process ID: 0x207c
Faulting application start time: 0x01d6e2984d2f7e4c
Faulting application path: D:\virtualbox\VirtualBox.exe
Faulting module path: C:\WINDOWS\System32\CRYPT32.dll
Report ID: bd83dd39-9f38-49ae-b37b-4517f106be7c
Faulting package full name:
Faulting package-relative application ID:

Fault bucket 1594229583980616664, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: VirtualBox.exe
P2: 5.2.44.39111
P3: 5f075be6
P4: CRYPT32.dll
P5: 10.0.19041.546
P6: 14a82a01
P7: c0000005
P8: 0000000000030990
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE757.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE843.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE863.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE870.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE8A0.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_VirtualBox.exe_969d78bbdf1cdb01edb35fc7e391e23f185fb2c_c13bf013_7f8df07a-e559-4f5b-b6dd-1b8273b9c6ed

Analysis symbol:
Rechecking for solution: 0
Report Id: bd83dd39-9f38-49ae-b37b-4517f106be7c
Report Status: 268435456
Hashed bucket: ddb09cb411371c3b561fd75c2b955bd8
Cab Guid: 0

I'm afraid that the posted error info is beyond my ability to interpret.

As an experiment, go to C:\Users\{you} and move the ".Virtualbox" folder to the Desktop. (Note the period in the folder name.) Now try Virtualbox again. If the main window opens and you get an empty guest list, and the window stays open and is usable, then there is apparently something wrong in the global configuration file " Virtualbox.xml" inside the ".Virtualbox" folder.

If the main window crashes again, then the install did not work correctly. Right-click the installer and Run it as Administrator, even if your account is already an Admin.

Please report back what happens.

It's probably a hardening error, as 0xc0000005 errors usually are. Also note that CRYPT32.DLL is part of Windows, not a VirtualBox module.

FAQ: Diagnosing VirtualBox Hardening Issues.