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I'm not able to start the virtual box on my machine..

Posted: 29. Dec 2020, 22:55
by sarahkim
I'm using Windows 10, and I rencetly downloaded HDP on Sandbox 2.6.5.
And when I open the VirtualBox, and start the Sandbox, I get this error:

A critical error has occurred while running the virtual machine and the machine execution has been stopped.
.....


And it stopped at:

Extracting and loading the Hortonworks Sandbox....

What is going on? How can I fix this issue?

Re: I'm not able to start the virtual box on my machine..

Posted: 30. Dec 2020, 10:54
by mpack
Please provide a VM log file. Make sure the VM is fully shut down, then right click it in the manager UI. Select "Show Log" and save "VBox.log" (no other file) to a zip file. Attach the zip here.