VirtualBox base interface freezes on Windows 10

Discussions related to using VirtualBox on Windows hosts.
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PenkoMlakar
Posts: 6
Joined: 21. Oct 2020, 19:16

VirtualBox base interface freezes on Windows 10

Post by PenkoMlakar »

When I open Virtualbox (latest version 6.1.14, Windows 10 host) the interface becomes completely unresponsive (or if I have VM open) after just 1-2 minutes. I've reinstalled the application numerous times, restarted, deleted all VMs, tried also older builds, the same issue always occurs and I am out of ideas. This first happened when I had Ubuntu 20.04 MATE VM open it suddenly became unresponsive after 2-3 hours and I had to shut down all VirtualBox processes in Task Manager.

I searched web for similar issues but I found none.

Any help would be much appreciated.
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scottgus1
Site Moderator
Posts: 20945
Joined: 30. Dec 2009, 20:14
Primary OS: MS Windows 10
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Windows, Linux

Re: VirtualBox base interface freezes on Windows 10

Post by scottgus1 »

While Virtualbox is closed, go to C:\Users\{you} and move the ".Virtualbox" folder (note the period in the name) to your desktop. Open Virtualbox again.

If it seizes up again, close Virtualbox, log out of the PC and back in again, then go to C:\Users\{youraccount}\.Virtualbox, and zip & post the VboxSVC.log, using the forum's Upload Attachment tab.
PenkoMlakar
Posts: 6
Joined: 21. Oct 2020, 19:16

Re: VirtualBox base interface freezes on Windows 10

Post by PenkoMlakar »

Ok, I've followed your instructions. Here is the zipped VboxSVC.log.
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PenkoMlakar
Posts: 6
Joined: 21. Oct 2020, 19:16

Re: VirtualBox base interface freezes on Windows 10

Post by PenkoMlakar »

The issue got resolved somehow... I didn't touch virtualbox for week or two and now everything works fine. It is possible that some windows update resolved this issue.
PenkoMlakar
Posts: 6
Joined: 21. Oct 2020, 19:16

Re: VirtualBox base interface freezes on Windows 10

Post by PenkoMlakar »

The issue is back for the last two weeks and I am not able to use VirtualBox at all...
scottgus1
Site Moderator
Posts: 20945
Joined: 30. Dec 2009, 20:14
Primary OS: MS Windows 10
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Windows, Linux

Re: VirtualBox base interface freezes on Windows 10

Post by scottgus1 »

Sorry I forgot about this topic.

Nothing odd appears in your VbxSVC.log.

Above you mentioned that for a while the problem resolved itself then returned. Did you ever try this advice:
scottgus1 wrote:While Virtualbox is closed, go to C:\Users\{you} and move the ".Virtualbox" folder (note the period in the name) to your desktop. Open Virtualbox again.
If you did, what does Virtualbox do when you move that folder then open Virtualbox?
PenkoMlakar
Posts: 6
Joined: 21. Oct 2020, 19:16

Re: VirtualBox base interface freezes on Windows 10

Post by PenkoMlakar »

If I move the .Virtualbox folder to my Desktop and open Virtualbox the .Virtualbox folder gets recreated (and its content), though my machines are gone. However, the interface freezes again after a few seconds...

I've disabled my antivirus (I am using COMODO) however this was not the culprit :(
PenkoMlakar
Posts: 6
Joined: 21. Oct 2020, 19:16

Re: VirtualBox base interface freezes on Windows 10

Post by PenkoMlakar »

Today I have discovered something interesting.

Virtualbox was freezing on me again and I've decided to terminate all unnecessary processes via task manager. After that, I've run Virtualbox and it didn't freeze. So it seems one of the unnecessary processes is a culprit here, though I don't know which one yet.
scottgus1
Site Moderator
Posts: 20945
Joined: 30. Dec 2009, 20:14
Primary OS: MS Windows 10
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Windows, Linux

Re: VirtualBox base interface freezes on Windows 10

Post by scottgus1 »

Having Virtualbox freeze like this is not a common problem. Interference from another host process is a good suspect. Especially look for things that scan the PC.
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