The forum is broken

Here you can provide suggestions on how to improve the product, website, etc.
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Lucmove
Posts: 38
Joined: 30. Sep 2020, 08:08

The forum is broken

Post by Lucmove »

The forum is broken. I can post replies but can't start a new topic.
Access Denied
You don't have permission to access "http://forums.virtualbox.org/posting.php?" on this server.

Reference #18.970f2d17.1718001420.1c311e57

https://errors.edgesuite.net/18.970f2d1 ... 0.1c311e57
Ah. Apparently I can start a new topic in this section, but not in the ones I need such as VirtualBox on Linux Hosts or Using VirtualBox.
likejudo
Posts: 5
Joined: 20. Jun 2024, 00:03
Primary OS: MS Windows 10
VBox Version: OSE Debian
Guest OSses: Ubuntu

Re: The forum is broken

Post by likejudo »

The forum is broken because there are hardly any replies to the queries.
I did not get a reply for mine and had to go to reddit to ask there.
CyberNautilus
Volunteer
Posts: 5
Joined: 21. Aug 2024, 06:30
Primary OS: Linux other
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Windows 10, 8.1, 7 and XP

Re: The forum is broken

Post by CyberNautilus »

You may not be getting replies because new users' posts are delayed inordinately for moderators' approval :roll:

I already had to crawl on my knees to "Delphi" to gain the ear of this 'Oracle' :wink: i.e. signing up difficulties. Now I see that my posts and replies are also being held for a confounding long time without any obvious reasons :?

Makes it look like Oracle is actively discouraging participation at these fora.
multiOS
Volunteer
Posts: 1741
Joined: 14. Sep 2019, 16:51
Primary OS: Mac OS X other
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Windows, Linux, BSD
Location: United Kingdom

Re: The forum is broken

Post by multiOS »

The Forum hasn't had any Volunteer Moderators for some months, despite the effort made to attract further volunteers, and Oracle's Development Team certainly don't have the spare time to actively manage all Forum postings on a regular basis, but I'm certainly seeing plenty of first time posts coming through.

Please be aware that although the Forum is provided/sponsored by Oracle, it is primarily a User-to-User Forum, NOT a direct link to Oracle Support Staff or the VirtualBox Development Team, so 'help' is largely dependent on another user being able to understand the issues posted and also being willing to try to help fellow Virtualbox Users. There's also the option of using the Virtualbox Public Bugtracker for reporting software problems that can't be resolved through Forum discussion, but as VirtualBox is an Open Source 'Free to Use' software project, in common with other Open Source/Freeware software, there is no entitlement to assistance for free users.
klaus
Oracle Corporation
Posts: 2008
Joined: 10. May 2007, 14:57

Re: The forum is broken

Post by klaus »

Additionally the last weeks were complete hell for the (too small) moderator crew. Takes an insane effort to reject the 20th duplicate of the VirtualBox 6.1.50 breakage (sometimes per day) with the Ubuntu kernel update. Supposedly there is a fixed kernel out there, but the duplicates keep pouring in.

I'm very sorry that this slows down the other new users who have different issues (and/or are not totally illiterate unlike the majority who blissfuly ignore the sticky posts in the relevant forum and complain after a few hours that their totally insufficient 3 line post doesn't get answered within half an hour).

Have even more respect for the work which was done by volunteer moderators for a long time (and if someone wants to help with moderation, send me a message).
CyberNautilus
Volunteer
Posts: 5
Joined: 21. Aug 2024, 06:30
Primary OS: Linux other
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Windows 10, 8.1, 7 and XP

Re: The forum is broken

Post by CyberNautilus »

Thank you @multiOS and @klaus

I'd love to help instead of just complaining. Since I'm an a fresh registrant to the board, would I qualify to volunteer as a moderator? Or maybe just assist a moderator? e.g. attending those duplicate posts.
klaus
Oracle Corporation
Posts: 2008
Joined: 10. May 2007, 14:57

Re: The forum is broken

Post by klaus »

Anyone willing to help others qualifies for 'Volunteer' role. Being a moderator doesn't by itself correlate with how many posts someone has (it's more a question of keeping the sometimes very bubbly community a little under control - ideally avoiding the rejection/deletion of critical posts because we do value other opinions, a long as the discussion is done using respect and acceptable manners). That said, let's wait a little...
CyberNautilus
Volunteer
Posts: 5
Joined: 21. Aug 2024, 06:30
Primary OS: Linux other
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Windows 10, 8.1, 7 and XP

Re: The forum is broken

Post by CyberNautilus »

Your point is reasonable @klaus

What do you reckon to be a decent wait time to get any response on a post? For example, @multiOS asked me to provide the log of the faulty VM in the other thread, which I did, on the 22nd of Aug. It'll be nine days tomorrow. But my reply hasn't been viewed yet.

Of course, s/he could be busy, doubtless. So how often should I check in?

I'd also have to analyse the cost benefit of waiting for a reply, factor that in to the actual delay in obtaining a solution, if any. So, in general, would it be reasonable to conclude that since VirtualBox is offered on a no-cost, no-liability basis, the user shouldn't depend on it working at all? or of finding any suggestions on even it's (these) fora?

Please understand that this is not a complaint, but I'm just trying to gather sufficient data to be able to make an informed decision.
multiOS
Volunteer
Posts: 1741
Joined: 14. Sep 2019, 16:51
Primary OS: Mac OS X other
VBox Version: VirtualBox+Oracle ExtPack
Guest OSses: Windows, Linux, BSD
Location: United Kingdom

Re: The forum is broken

Post by multiOS »

@CyberNautilus,

I've just responded on the other thread. Sorry no-other Forum member picked it up earlier.

I'll try to keep an eye on that thread.
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