Extension Pack cannot be uninstalled

[nonsolum]

Bonjour,
Lors d’une mise à jour de la version Extension Pack
Version actuelle : 7.0.18r 162988
Version nouvelle : 7.0.20r 163908

Impossible de désinstaller la version actuelle

Code Erreur :
Result Code: E_FAIL 0x80004005

Lorsque je tente de désinstaller manuellement la version actuelle j’ai la même erreur.

[multiOS]

Try this:

Screenshot 2024-08-10 at 14.23.20.png (67.54 KiB) Viewed 2337 times

'Click' the bullet point list icon to select the Extensions option

[nonsolum]

Merci

Mais j'ai fait déjà cela.
Ça ne fonctionne pas.
L’extension Pack ne se désinstalle pas.
Même erreur :
Result Code: E_FAIL 0x80004005

[multiOS]

O.K. the next step is to use the VirtualBox Command Line (VBoxManage Commands)

The Extension Pack Install/Uninstall guidance is in the VirtualBox User Manual - VirtualBox 7.0.20 Section 9.52 Pages 322-324). There is a forced (--force) uninstallation option if the standard uninstall command doesn't work:

"VBoxManage extpack uninstall --force <name of the exertion pack>"

and a cleanup command to remove any left overs temporary Extension Pack folders and files

"VBoxManage extpack cleanup"

[nonsolum]

Bonjour,

Merci multiOs
J'ai suivi ta suggestion d'utiliser VBoxManage.
Mais j'ai la même erreur: error: Details: code E_FAIL (0x80004005)

Edit: PS C:\Program Files\Oracle\VirtualBoxNew> .\VBoxManage extpack uninstall --force "Oracle VM VirtualBox Extension Pack" 0%...E_FAIL VBoxManage.exe: error: Failed to uninstall "Oracle VM VirtualBox Extension Pack" VBoxManage.exe: error: The installer failed with exit code 1: VBoxExtPackHelperApp.exe: error: Failed to delete the extension pack directory: VERR_ACCESS_DENIED ('C:\Program Files\Oracle\VirtualBoxNew\ExtensionPacks\Oracle_VM_VirtualBox_Extension_Pack-_-uninst') VBoxManage.exe: error: rcExit=1 VBoxManage.exe: error: Details: code E_FAIL (0x80004005), component ExtPackManagerWrap, interface IExtPackManager VBoxManage.exe: error: Context: "enum RTEXITCODE __cdecl handleExtPack(struct HandlerArg *)" at line 1951 of file VBoxManageMisc.cpp PS C:\Program Files\Oracle\VirtualBoxNew>

[multiOS]

As this option also failed all I can suggest is:

1. Report the problem on the Public Bugtracker - https://www.virtualbox.org/wiki/Bugtracker You could also link your report back to this thread to show what action you've already tried.

OR

2. Try a complete uninstall and re-install of the VirtualBox application, which should also remove all traces of the Extension Pack, which is added to the program installation. If the standard uninstallation procedure doesn't work, you might need to try a forced uninstallation using a third-party uninstaller such as the freeware version of Revo Uninstaller - https://www.revouninstaller.com/product ... ller-free/

Your Virtual Machine data folder should not be affected by any program uninstallation, but it's best to have a useable backup in case of any system problems.

[nonsolum]

Bonjour,

Merci multios,

J’ai pu régler le problème en passant cette commande :

Code: Select all

PS C:\Program Files\Oracle\VirtualBoxNew> .\VBoxManage extpack cleanup
Successfully performed extension pack cleanup

Ça m’a supprimé l’ancienne extension pack qui refusait de se désinstaller.
J’ai ensuite installé par l’interface graphique la nouvelle Extension Pack 7.0.20 que j’avais téléchargée préalablement.

Tout est OK maintenant.
A noter que ces actions doivent se faire sous un compte administrateur ou exécuter en tant qu’administrateur.

[multiOS]

Thank you (Merci )

I'm pappy that you've solved the problem.

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