Virtual machines failed to start, almost always on "Integrity error (0xe986ffdd/-35): NtQuerySystemInformation/SystemEx"

Discussions related to using VirtualBox on Windows hosts.
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mWaltari
Posts: 6
Joined: 14. Oct 2022, 05:37

Virtual machines failed to start, almost always on "Integrity error (0xe986ffdd/-35): NtQuerySystemInformation/SystemEx"

Post by mWaltari »

Hello,

maybe (not 100% sure, and no idea if related) after latest windows updates.

Full error message:

---------------------------
VirtualBox - Error In suplibOsInit
---------------------------
Integrity error (0xe986ffdd/-35): NtQuerySystemInformation/SystemExtendedHandleInformation failed: 0xc0000004
(rc=-35)

Please try reinstalling VirtualBox.

where: suplibOsInit
what: 1
VERR_UNRESOLVED_ERROR (-35) - Unresolved (unknown) host platform error.
---------------------------
OK
---------------------------

Windows 11 host, Windows 10/11 guests

Sometimes host boot helps, sometimes repeated tries to start the Guest will work, sometimes no errors for a while

Any idea show to fix. Suggested reinstall did not help....
mWaltari
Posts: 6
Joined: 14. Oct 2022, 05:37

Re: Virtual machines failed to start, almost always on "Integrity error (0xe986ffdd/-35): NtQuerySystemInformation/Syste

Post by mWaltari »

Yellow,

Did uninstall, then installed again, seems that it helped. If the error returns I'll try to remember to post follow up.

Don't remember did I just use Repair-last time.

-Tee-
mpack
Site Moderator
Posts: 39156
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Mostly XP

Re: Virtual machines failed to start, almost always on "Integrity error (0xe986ffdd/-35): NtQuerySystemInformation/Syste

Post by mpack »

Please provide a VM log file. Make sure the VM is fully shut down, then right click it in the manager UI. Select "Show Log" and save "VBox.log" (no other file) to a zip file. Attach the zip here.
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