Unable to run the VM

Discussions about using Windows guests in VirtualBox.
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yo_arcane
Posts: 4
Joined: 19. Sep 2023, 10:47

Unable to run the VM

Post by yo_arcane »

Hi All,

I got a new device today and have been trying to set up my Kali VM on it but keep getting this error every single time.
error screenshot.png
error screenshot.png (21.47 KiB) Viewed 2836 times
Below is what I have tried so far:

Setting up VM
  • Fresh installation from scratch
  • Using the snapshot of the previous working VM from another machine. (it had windows 11 pro and AMD processor too)
  • Run a pre-build VM
I have followed all instructions from the FAQ, looked at the CPU model, removed any existing anti-virus, Hyper-v was already disabled, etc. I am still getting the error attached to the post.

System Configuration
  • HP OMEN 16
  • AMD Ryzen 7 7840HS
  • Windows 11 Pro
  • NVDIA 4060 Graphic card
  • 16 GB DDR5-5600 MHz RAM
  • 1TB SSD Gen4
mpack
Site Moderator
Posts: 39134
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Mostly XP

Re: Unable to run the VM

Post by mpack »

Provide a VM log file. Make sure the VM is fully shut down, then right click it in the manager UI. Select "Show Log" and save "VBox.log" (no other file) to a zip file. Attach the zip here.
yo_arcane
Posts: 4
Joined: 19. Sep 2023, 10:47

Re: Unable to run the VM

Post by yo_arcane »

mpack wrote: 19. Sep 2023, 11:08 Provide a VM log file. Make sure the VM is fully shut down, then right click it in the manager UI. Select "Show Log" and save "VBox.log" (no other file) to a zip file. Attach the zip here.
Here you go.
Note: This log contains info for my last few attempts and not what i have done before that.
Attachments
VM Settings.png
VM Settings.png (39.55 KiB) Viewed 2805 times
Kali VM-2023-09-19-18-38-29.zip
VM Settings
(29.97 KiB) Downloaded 10 times
Last edited by yo_arcane on 19. Sep 2023, 11:39, edited 1 time in total.
yo_arcane
Posts: 4
Joined: 19. Sep 2023, 10:47

Re: Unable to run the VM

Post by yo_arcane »

Adding the windows feature settings as well. Just in case if you have to look at it.
Windows features setting.png
Windows features setting.png (83.22 KiB) Viewed 2804 times
Virtualization setting enabled.
Screenshot 2023-09-19 194408.png
Screenshot 2023-09-19 194408.png (16.13 KiB) Viewed 2803 times
Last edited by yo_arcane on 19. Sep 2023, 11:44, edited 1 time in total.
mpack
Site Moderator
Posts: 39134
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Mostly XP

Re: Unable to run the VM

Post by mpack »

You have Hyper-v enabled on the host, which will not be helping.
00:00:02.515066 HM: HMR3Init: Attempting fall back to NEM: AMD-V is not available
00:00:02.554183 NEM: info: Found optional import WinHvPlatform.dll!WHvQueryGpaRangeDirtyBitmap.
00:00:02.554199 NEM: info: Found optional import vid.dll!VidGetHvPartitionId.
00:00:02.554202 NEM: info: Found optional import vid.dll!VidGetPartitionProperty.
00:00:02.554303 NEM: WHvCapabilityCodeHypervisorPresent is TRUE, so this might work...
For how to disable Hyper-v for real, see HMR3Init: Attempting fall back to NEM (Hyper-V is active).

Where did the VDI come from? It was not created as part of this VM (if it was then it would be named "Kali VM.vdi" and would not be located in your host's Downloads folder), so I'm guessing you did not install the Kali OS yourself? Note that if the OS was not installed as a VirtualBox VM then it isn't unusual if it won't run as a VirtualBox VM.
yo_arcane
Posts: 4
Joined: 19. Sep 2023, 10:47

Re: Unable to run the VM

Post by yo_arcane »

I have stated the three methods used for setting up the VM. I renamed the file as a last resort when I was trying to turn on the amd-v setting.
mpack
Site Moderator
Posts: 39134
Joined: 4. Sep 2008, 17:09
Primary OS: MS Windows 10
VBox Version: PUEL
Guest OSses: Mostly XP

Re: Unable to run the VM

Post by mpack »

Well, giving me three scenarios to consider isn't helping either - we have a rule: one question per topic. You should install the OS from scratch and then let's concentrate on any problem with that.
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