VirtualBox doesn't create screenshots
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VirtualBox doesn't create screenshots
Hello,
I have a problem with my VirtualBox. It doesn't create the screenshots.
Whenever I try to take a screenshot in my virtual machines, I use the Host + E, it opens a menu to choose the location to save the screenshot and I click on Save to save it.
But when I go to the location where it is supposed to have the picture, it's not there.
I tried with multiple virtual machines and the outcome is the same.
I'm using Windows 10 Home with VirtualBox 6.0.10 and Extension Pack 6.0.10.
I tried to search about this issue on the internet, but no one seems to have the same problem.
Can anyone help me?
Thank you for your time.
I have a problem with my VirtualBox. It doesn't create the screenshots.
Whenever I try to take a screenshot in my virtual machines, I use the Host + E, it opens a menu to choose the location to save the screenshot and I click on Save to save it.
But when I go to the location where it is supposed to have the picture, it's not there.
I tried with multiple virtual machines and the outcome is the same.
I'm using Windows 10 Home with VirtualBox 6.0.10 and Extension Pack 6.0.10.
I tried to search about this issue on the internet, but no one seems to have the same problem.
Can anyone help me?
Thank you for your time.
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Last edited by RubenAndreTei on 4. Aug 2019, 14:00, edited 2 times in total.
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Re: VirtualBox doesn't create screenshots
Are you by chance running Virtualbox as administrator? If so, you might have this happen. Just a wild guess, really.
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Re: VirtualBox doesn't create screenshots
I tried running with as administrator and without, but the issue is still there
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Re: VirtualBox doesn't create screenshots
You should definitely try it with the VirtualBox Guest Additions, not Guest Additions from a fork.00:00:42.776983 VMMDev: Guest Additions information report: Version 5.2.18 r123745 '5.2.18_KernelUbuntu'
This is a Guest Additions feature by the way: the extension pack is not relevant.
Myself I just use the Windows Snipping tool on the host.
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Re: VirtualBox doesn't create screenshots
I installed the VirtualBox Guest Additions and I still have the same issue.
I was using that tool too, but when I have a work with more than 300 prints it's easier with the VirtualBox instead of the tool from Windows
I was using that tool too, but when I have a work with more than 300 prints it's easier with the VirtualBox instead of the tool from Windows
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Re: VirtualBox doesn't create screenshots
I think I found the error, but I can't find the solution.
I tried to take 2 screenshots and these lines got added to "VBoxSVC".
00:01:00.217117 ERROR [COM]: aRC=VBOX_E_IPRT_ERROR (0x80bb0005) aIID={5047460a-265d-4538-b23e-ddba5fb84976} aComponent={SessionMachine} aText={Saved screenshot data is not available (VERR_NOT_SUPPORTED)}, preserve=false aResultDetail=-37
00:16:44.992741 ERROR [COM]: aRC=VBOX_E_IPRT_ERROR (0x80bb0005) aIID={5047460a-265d-4538-b23e-ddba5fb84976} aComponent={SessionMachine} aText={Saved screenshot data is not available (VERR_NOT_SUPPORTED)}, preserve=false aResultDetail=-37
I tried to take 2 screenshots and these lines got added to "VBoxSVC".
00:01:00.217117 ERROR [COM]: aRC=VBOX_E_IPRT_ERROR (0x80bb0005) aIID={5047460a-265d-4538-b23e-ddba5fb84976} aComponent={SessionMachine} aText={Saved screenshot data is not available (VERR_NOT_SUPPORTED)}, preserve=false aResultDetail=-37
00:16:44.992741 ERROR [COM]: aRC=VBOX_E_IPRT_ERROR (0x80bb0005) aIID={5047460a-265d-4538-b23e-ddba5fb84976} aComponent={SessionMachine} aText={Saved screenshot data is not available (VERR_NOT_SUPPORTED)}, preserve=false aResultDetail=-37
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Re: VirtualBox doesn't create screenshots
That normally means that the graphical component of the GAs is not running, e.g. because the guest OS doesn't have a GUI.
Assuming that you do have a desktop, then the only other thing I see is a bunch of hardening errors :-
Assuming that you do have a desktop, then the only other thing I see is a bunch of hardening errors :-
I find it odd that a DLL is being loaded from a OneDrive location, that seems inherently insecure to me.00:00:18.859128 supR3HardenedErrorV: supR3HardenedScreenImage/LdrLoadDll: rc=VERR_SUP_VP_NOT_OWNED_BY_TRUSTED_INSTALLER fImage=1 fProtect=0x0 fAccess=0x0 \Device\HarddiskVolume4\Users\Rúben\AppData\Local\Microsoft\OneDrive\19.103.0527.0003\amd64\FileSyncShell64.dll: supHardenedWinVerifyImageByHandle: TrustedInstaller is not the owner of '\Device\HarddiskVolume4\Users\Rúben\AppData\Local\Microsoft\OneDrive\19.103.0527.0003\amd64\FileSyncShell64.dll'.
00:00:18.859266 supR3HardenedErrorV: supR3HardenedMonitor_LdrLoadDll: rejecting 'C:\Users\Rúben\AppData\Local\Microsoft\OneDrive\19.103.0527.0003\amd64\FileSyncShell64.dll' (C:\Users\Rúben\AppData\Local\Microsoft\OneDrive\19.103.0527.0003\amd64\FileSyncShell64.dll): rcNt=0xc0000190
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Re: VirtualBox doesn't create screenshots
I'm using a laptop.
I uninstalled the OneDrive and the issue is still here, I don't know what can I do.
I uninstalled the OneDrive and the issue is still here, I don't know what can I do.
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Re: VirtualBox doesn't create screenshots
I don't think that this is a guest issue, I think it's solely a host issue. Just to test it, create a new throwaway VM (e.g. DOS), try to run it, it will fail in the no bootable medium found. Try to take a screenshot. And tell me where exactly you're trying to save the screenshot.
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Re: VirtualBox doesn't create screenshots
Socratis sorry for taking so long to answer, I was on vacations.
I created a new VM (DOS) and did what you said, and the screenshot didn't saved.
I tried to save it on original location --> C:\Users\Rúben\VirtualBox VMs\DOS\
I tried to save it on --> C:\Users\Rúben\Desktop but the outcome is the same.
I created a new VM (DOS) and did what you said, and the screenshot didn't saved.
I tried to save it on original location --> C:\Users\Rúben\VirtualBox VMs\DOS\
I tried to save it on --> C:\Users\Rúben\Desktop but the outcome is the same.
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Re: VirtualBox doesn't create screenshots
Could the accented u be the issue? Try to save to a folder with only basic ASCII letters for the name, like 'C:\screenshots".
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Re: VirtualBox doesn't create screenshots
I created a folder "Screnshots" in C: and tried to save it there but still not working.
Two weeks ago I bought a new computer, and even on a new computer the issue is still there.
The interesting thing is that the screenshots are saved on Desktop, but I can't on Laptops.
Two weeks ago I bought a new computer, and even on a new computer the issue is still there.
The interesting thing is that the screenshots are saved on Desktop, but I can't on Laptops.
Last edited by RubenAndreTei on 26. Aug 2019, 12:37, edited 1 time in total.
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Re: VirtualBox doesn't create screenshots
Then you got to search for the differences between the two. Do you have any antivirus, nanny-software, protections, etc? Something must be interfering...RubenAndreTei wrote:The interesting thing is that the screenshots are saved in Desktop, but I can't on Laptops.
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Re: VirtualBox doesn't create screenshots
I tried that on first place, even tried the permissions, and I didn't see the diferrence.
I have Windows Defender on both computers. No nanny-software and no protections.
Yeah, I know, but the strange thing is if I open powershell in virtualbox folder and use the command to take screenshot (PS C:\Program Files\Oracle\VirtualBox> .\vboxmanage controlvm "Ubuntu Client" screenshotpng 'C:\Users\Rúben\Desktop\Screenshots\teste.png'), it saves on where I want.
So I'm more confused now, why the inside shortcut doesnt work but the command does?
I have Windows Defender on both computers. No nanny-software and no protections.
Yeah, I know, but the strange thing is if I open powershell in virtualbox folder and use the command to take screenshot (PS C:\Program Files\Oracle\VirtualBox> .\vboxmanage controlvm "Ubuntu Client" screenshotpng 'C:\Users\Rúben\Desktop\Screenshots\teste.png'), it saves on where I want.
So I'm more confused now, why the inside shortcut doesnt work but the command does?
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Re: VirtualBox doesn't create screenshots
I don't have the slightest idea, but I'm also almost 100% sure that this is not a VirtualBox issue, but a host issue. I honestly wouldn't know where to start troubleshooting this, maybe the applications/helpers that you have installed on your host?RubenAndreTei wrote:So I'm more confused now, why the inside shortcut doesnt work but the command does?
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